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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7230 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 7,230 reviews
  • Pros mentioned:
    Installation
    Cons mentioned:
    Transformer

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Setup was like a breeze. Just make sure to double check the voltage supply from your current transformer if hooking into the existing doorbell. Mine current doorbell was pretty old running on 10V stepdown transformer. I replaced it and the doorbell worked smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this doorbell. The video quality is clear. I love the motion sensoring

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Provides peace of mind

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my ring video doorbell pro. I can access it from anywhere as long as I have a cell phone, or wifi signal. It works great, has a clear picture, works well at night, and provides the feature of actually speaking to someone at your door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Pretty Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's straightforward to use and has given me a good sense of security with being able to respond through the doorbell when you are not home. Having this, I don't miss a knock at the door, and it has given the ease of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Great doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the doorbell. It took awhile to get it focused so that it didn't ring every time a truck went past, but records clearly both during the day and night. The tech support is beyond wonderful...very patient, friendly, and solve any problems professionally. They are worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera and doorbell have been exceptional I would highly recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this addition to my home. The camera is clear and the audio is great. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Watching the cats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Very high quality night vision and more than expected voice quality. Loved the motion alert feature, as whole family. We are sneaking on the cats coming to our porch for the food we leave.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ring doorbell. The video and audio is great. When the camera is activated I can hear people talking all the way at the street. The color night vision is good too. I’m so glad we invested in this doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good Product - Works As Advertisted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video and audio quality are good, and the interfaces easy to use. It's not a replacement for a security camera, but very helpful when deliveries or workers arrive at your house when your not home. It's a great way to communicate with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice camera crisp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fish bowl shape of the camera is great and the night vision is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Will keep you connected to your home..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..as long as it stays connected. The picture quality is great. The app is easy to use. It's disconnected from my wifi a couple times and you have to disassemble it pretty far to get that working again. If connectivity were consistent it would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Works as advertised. No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and audio are very good. Motion detection works well. I feel that it is a little over priced and with the way it works, you will want the recorded video option that costs $3 / month or $30 / year. Overall, since I purchased it at a sale price, I'm very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Motion detection

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell has provided comfort and worked very well. Being able to control sensitivity of motion zones and when the device will be set off by motion is great. Device has caught every delivery to our mailbox and every person that has walked in our yard. Very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy wired install. Has angle pieces and colored surrounds included, along with transformer to power existing chime. App setup was easy and picture quality is terrific. $3 per month is reasonable for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Great hardware, terrible software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the idea of this newly designed video doorbell, it looks like a normal doorbell which was a big appeal to me. I bought one and it was very easy to set up, took all in about 30-35 minutes with minimal effort. My issues are with the software, it is terrible. I have the latest firmware 1.0.40. The notification time from when you ring the doorbell to when your phone alerts you is anywhere from 5 to 60 seconds, sometimes not at all. Also with the motion sensing features, you typically see whoever it was walking way not walking up. Night vision with the infrared sensors was great before this firmware update, but now the infrared sensors come on but the camera stays on daytime color mode, making it nearly impossible to see anything aside from a street lamp. If your doorbell is in a corner, do not buy, they don't make a corner mount to angle, which means half of what you see is siding which blows out with over exposure of what you actually want to see, I had to buy some shims from my local hardware store to make it work. In summary, this has the potential to be a great product, but if they don't take ownership in sub par software this product won't last long

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi bjamintc, the latest firmware for your Ring Pro is 1.0.50 - would you kindly reach me at [email protected] so that we can push this out to your device and improve your Ring Pro experience? I'd certainly appreciate your time and I'm happy to address any other concerns/inquiries you have for me. Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera for front porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera view, you can see a good amount of square footage its also crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    High Tech Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Tech High quality. This item requires a wired connection to a door bell type transformer .Comes with adapters great if your replacing an existing door bell . You need to setup the connection to a Ring App and pay a monthly fee of $3 - $10 or Yearly Fee available depending if you own 1 ,2 or 3 or more camera's to Ring.com to save videos but it includes warranty protection And has a lot of features . .Requires good internet and a good connection to work properly . I have had no issues other than the fact you have to push the reset button whenever it needs to be reset . And the setup can be confusing to setup if your not use to wireless connections . but a good reliable system when working properly . Has Zones that you can use to control area and sounds and volumes and timers excellent High Tech Device .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works exactly as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so I would not have to open the door to strangers. It was very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with ring door bell. It has one of the best picture quality and decent sound

    I would recommend this to a friend
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