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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 7230 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the Video Doorbell Pro, along with positive feedback on the installation process and motion detection capabilities. While some users experienced connectivity issues or needed to adjust sensitivity settings, the overall impression highlights the product's strengths in providing enhanced security and peace of mind.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 7,230 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Transformer

    Rated 4 out of 5 stars

    Knock Knock I see you there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this. Easy install, great image quality, and fast alerts. Unfortunately, the hassle of replacing my doorbell transformer to one powerful enough to charge the Pro convinced me to return it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Helps get rid of solicitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, I bought this mainly to help shoo away solicitors and it works like a charm. Not only that, but now that we don't have to open the door to talk to these clowns, we don't risk opening our home up to someone potentially dangerous. Setup was a breeze - even for a noobie weekend warrior. Just watch the videos on their website or on YouTube. I read about people running into connectivity issues but I've encountered none so far. I have a fairly new modem/router combo (not from the cable company) so that may be what's making it work better. That and its setup in the living room in close proximity to both the unit and the chime. I'm knocking off one start bc you have to pay for the videos to be stored. It's only $30 a year but the unit itself was already $250! C'mon now Ring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring doorbell. Originally purchased the Ring 2 and returned for the pro just because the pro will support apple home kit int he future where the 2 wont. I use this thing daily and the custom motion zones work perfectly. I also have an arlo camera but have found myself loving this a little better than the arlo. Def buyig other Ring products, looking at the spot light cam next

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Excellent doorbell camera top end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera works very well the video is hi quality and the field of view is really wide it's easy enough to install but if your not handy you may have issue with connecting thendoorbell ringer if so pay someone to install

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring - Video

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring - Video Doorbell Pro powered by electricity not battery. Easy to install using the existing door bell connection. Works 95% of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to install and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5 Ring devices to install around the exterior of my house and an unattached house. Two are wired and three are battery operated. The video quality and range is good and the system is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Fairly easiy install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardest part was trying to figure out what voltage my existing doorbell had. After that it was easy to wire and mount. No problems. I did have to adjust the sensitivity of camera as it would alert when the wind blew trees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new level of security for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the more expensive Ring Pro for its slim design. My door frame is narrow and the regular Ring would not fit, I'm sure. My only crticism is that the identifiers on the power pack slipped off, then I lifted the wrong lever and the pre-installed black wire slipped off. I wound up crossing the Front wires and got a "ghost ring" until I reversed them. Good product so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Best purchase I’ve made in a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, works well on my wifi. The extender allows the wifi to reach all the way to my bottom floor even though my router is on my third floor. Love how clear the camera is. Additionally the live feature is golden! Definitely a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Motion detection

    Rated 3 out of 5 stars

    It's is just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video is pretty good but not excellent because if the person has a bright scene behind them you may not be able to see details of the person. Night time seems to be good but we do have a porch light on at night. Sound is not that good, very garbled during live talking - on video playback it sounds fine. I have it on a wifi channel that is not used by any other homes around and it helped a little. It was easy to install, thinner then other Ring doorbells and seems to capture movement pretty well. I on the fence if I would get this again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great front door security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complementary security to home security camera system and a bell attached!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Very clear camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture from the camera is very clear. Fairly easy to install. Had an issue with updating the software when installing but called the support line and they got everything straightened out quickly! Motion is very sensitive but adjustable. Overall a great buy

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. Can see everything from your front door. Delivers, visitors, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent camera.....install can be tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several RING products; a camera for every entrance. This one proved to be the most challenging. First of all; you need to make sure the the power to your doorbell is up to par. Mine showed 18 volts but turned out when I added a digital doorbell it was too much of a power draw for both the doorbell and chime. After a substantial amount of time on the phone with ring support; we figured out the problem and I upgraded the transformer. RING support is great and they definitely know what they are talking about. Only problem is that I could't get the doorbell chime to work; and RING sent me a chime which actually works great! Just be aware there may be some additional work involved in getting this one up and running flawlessly. Video quality is excellent and the ability to fine tune the camera to eliminate false alarms is great. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 5 out of 5 stars

    Great Addition to our Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and the picture quality is great. I really like the different setup options for zones to track motion. I am not using a schedule as yet but really like how i have it setup now. Like that I can turn off the motion sensor if working in the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Does everything it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this item extensively and decided to purchase and install it myself. After being in operation for about 4 weeks I'm still pleased with it. Note, if you need to change the mount angle go to Amazon to find the wedges. Unfortunately BB doesn't offer them at the store. So, installation was easy, my transformer supplied the right voltage and the included masonry bit worked fine. I installed the included device into my existing doorbell and that works fine too. No need to buy the Ring doorbell unless you have a huge home or want to plug a doorbell into an outlet outside. I'm considering the RING flood lights too but I'm a bit concerned about one feature that I hear is lacking...no battery backup means if you lose power you have to go to the light fixture and reset it to connect to your router once power is restored. Hopefully that will be addressed soon.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Sensitivity

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he loves it! Many features, 15 minutes to install. Only problem, if you can call it that, is that he had to set the sensitivity lower because it would activate when his neighbor across the street opened his electric garage door!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I can see who is outside and talk to them without opening the door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great idea to have this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is not real good but the picture quality is great. I had to put a range extender in to get a better signal for it because of where my modem is located. It is sometimes slow to respond also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. video quality is amazing. whats not to like? I waited a long time to jump on the Ring bandwagon but now only wish I had done so sooner! Ring offers a nice overall suite and the doorbell is no exception to this.

    I would recommend this to a friend
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