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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2064 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, excellent video quality, and straightforward installation of the Wi-Fi Smart Video Doorbell. Many also highlight its value for home security and the included chime. While some experienced connectivity issues or compatibility problems with existing systems, the positive feedback on usability and video quality outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,064 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Buy !!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. I was indeed skeptical at first. A lot of reviews will deter you from purchasing, but go with your gut. If isn’t to your liking, then return. I think you will be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chime black

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love and like this for benefit need purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good. Very easy instal. I like the way that it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great purchase!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was totally satisfied with purchase of doorbell and chime and a great gift to give to love ones for their safety in today’s world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation optional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this isn’t the review of the app or quality of video. The ring is as good as your placement and app dev and usage will depend on your discoverability. The Installation was somewhat interesting. Challenging but not impossible. This was the unit which is rigged to your existing doorbell. I’m glad I don’t have to keep charging the battery. You loose your traditional doorbell and they give you a wireless satellite speaker that mirrors activity in the app for the people inside the house like motion detected vs actual doorbell press. Works well and I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera! Easy setup. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I wanted or need a video doorbell until I brought it home.Installation was easy since the were existing wires from the previous old doorbell. We get peace of mind from the app notifications when we are home or away.Video is crystal clear in daylight and legible at night.Our wifi garage door seamlessly connected with the ring app.My only gripe about the product was the included instructions that applied to multiple models of the doorbell and not specific to the one in the box. Also extra parts were included that did not apply to my particular installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, haven’t had any issues. Picks up motion nicely and always alerts quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home security step I've taken. Peace of mind every time the phone app sends me an alert. This is the hardwire version which is a smaller design, no batteries and less expensive. You can't lose unless your home is so new that there is no hard wires running to your legacy doorbell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap and looks like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good but the video is almost useless. You can see in my pictures, the day time and night time and my face isn’t even recognizable.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Bills,

      Thank you for taking a moment to leave your review on the Ring Video Doorbell Wired. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.

      If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Jamila with Ring Ring

  • Rated 5 out of 5 stars

    Ring protection worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Family wanted one so I got this for them as a gift. They love love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price. Once installed, it has performed as advertised. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, quick setup, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with my Ring Doorbell and the chime that came with it. Installation was easy and straightforward, and the setup only took a few minutes. Everything connected smoothly, and it’s been working great ever since. The chime is a perfect addition—it’s loud enough to hear throughout the house and makes it easy to know right away when someone’s at the door. Overall, a great purchase and I’d definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, good picture quality. Loved this so much that I purchased another set as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    RING is Awesome Compared to Old Dumb Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell gets its power from the existing wiring. The instructions are good and there are some videos on how to do it on the RING web site. It is very easy to do with the given instructions. I also got 3 indoor cameras to cover my entire house. The RING app and instructions are good and it performs as advertised. The indoor cameras will detect movement and record through glass, so there is currently no need for me to install any outside cameras or accessories. Previously I had WANSCAM cameras, but that went down the tubes when I had to upgrade to Windows 10. Those old cameras were about $50 each, software not as good, support poor and resolution not as good. RING is an upgrade in every respect. For 10$/month I can upload vids to their cloud service. I also got a RING user AND veteran discount when I bought my indoor cameras which really helped out. What got me going on RING was that I needed a new doorbell and the cost of the RING door bell and wireless chime was $86 to my door step compared to a dumb push button along with another set of chimes which would cost~$20 for a button and ~$50 for the chimes +sales tax = $75. For an extra $11 I got the RING doorbell and wireless chime with all the recording and flexibility in answering. Ring gives you 30 days free of their $10/month plan so you can try it out. That and the discounts made me get the other 3 cameras. If I had strung out the installation of the cameras by 30 days each, I could of stretched the free plan out to 4 months and saved another $40. Since I figured that last bit out AFTER installing the other 3 cameras, I just put it out there for others. I am very happy with purchases so far and feel that when it comes time to replace/upgrade RING will be there. I am figuring technology advancements are comparable to cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works exactly as expected. Video and audio quality are clear, motion alerts are timely, and the app is easy to use. Gives great peace of mind and feels like a solid upgrade for home security. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this for a doorbell & chime package! My ring doorbell died and this was the replacement for it. Was smaller than I expected, which was great as it is more inconspicuous. Super easy to install with 2 screws. It connected right away to my ring account and the chime synced flawless too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front door ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. I had a motion sensing ball one that could move. It seemed to be always pointing back at the house instead of out at my driveway. The ring gives a clear picture and I can access the view easily on my phone. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell and Chime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to discontinue my Richmond Alarm Service and replace it with IOT devices. I ordered the Ring door bell from Best-Buy online because it was offered at a lower price than Amazon. The device was ready for pickup in 1 hour. I purchased the wired Ring doorbell and replaced my existing door bell. Installation and set up was very easy. Very happy with purchase, FYI - If you have cats don't choose the barking dogs chime on motion detection. Scared the crap out of our cats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like my ring doorbell. It helps protect my family and that I can see everything that’s going on for deliveries coming who’s coming and going ringing the doorbell it’s a really good nice product to have for your safety of your home. Thank you so much.

    I would recommend this to a friend
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