Customer Ratings & Reviews

I am not new to Ring products, but I am new to Ring doorbell cameras, and after trying other brands, I decided to just go with Ring because I have heard good things and, realistically, they are the brand that pioneered doorbell cameras. From the beginning, everything was clear and simple, with instructions both online and in the box. My home was built in 1995, so the chime is old, but I was able to bypass the static sound by following the instructions. I installed the new bell near the old one, and my house is about 2000sqft, and I don’t have any trouble hearing the doorbell no matter where I am. Probably my favorite part about this doorbell camera is that it is wired, so I do not have to worry about the battery or missing a moment that should have been captured. My other Ring cameras are wireless, and I have to charge them occasionally after some time. The hard wire installation was also pretty straightforward and almost like plug and play. If you follow the instructions and practice patience, you will be able to do it with no problem. I am not sure why some people pay to get these installed. I did it in under 30 minutes, and I would not consider myself a handyman around the house. Video quality is great during the day. It is a little harder at night, but still very usable. All in all, I highly recommend this to anyone already in the Ring ecosystem, but even if you are not, you really cannot go wrong with a Ring doorbell compared with other brands. My only suggestion for the future would be to make the design a bit more modern. This model looks like the other Ring doorbell cameras I have seen from the beginning, so offering a few different color options might be nice for personal preference.

I’ve been a Ring subscriber since the first units arrived on the scene, before the company was purchased. The design language since that time has always been fairly consistent. This feels to me like the first total overhaul to bring it up to what the competitors are doing with more of a rounded edge feel. Ring cameras always felt like they had some squared-off edges but this one is curvy all the way. It’s obvious in the way it doesn’t sit flat on its left and right edges. But another big departure from its old design language is the ratio: it’s much skinnier than before. This change will be invaluable for people who have slimmer mounting surfaces and historically had to go with another brand. Everything else operates as my older Ring Pro cam it replaced. The resolution is upgraded and it functions like you’d expect it to. I also appreciate that Ring now includes extension wires with C terminal hooks to make wiring the unit easier. A worthy successor to the older Pro and it comes in at a lower price. Can’t ask for more. Good job, Ring!

So I have never used a Ring before. Figured now was a good time as any. Getting into the world of Ring was a bit more than I anticipated. I did not know there were so many models out there. This Ring Wired Doorbell Plus seemed like a good middle ground. I felt wired is usually the way to go with security cameras as you can get better performance. I gotta say I was a bit surprised by how large these things are now. I had seen the first generations before. I guess with better cameras and sensors, they had to make them bigger. Given that it is wired, you do need to plug it into the existing wire system. Now, one thing that I didn't realize with the Ring is that while it is compatible with the vast majority of existing wired doorbells, it will not work with your existing mechanical chime. Instead, you have to connect the Chime Kit Mini which only has one chime. It is incredibly annoying to me. You should look up the sound before buying to see if is something that you can tolerate. I guess I had some misconceptions about the Ring. The video quality itself is good. I actually can compare it to a 4K Ring that I also got. While the video quality difference is noticeable, it did not actually make any big differences in real world use. Now another thing that I did not know with Ring cameras is that you need a subscription to unlock alot of the features, namely saving recordings. This is an unfortunate trend with today's technology. All in all, this is easy to set up. The video quality is decent. Nowhere near as crisp as the commercials will make it seem but good value.

LOVE the Ring Doorbell. We had one on our prior home, and when we moved we left it on our house. So we needed a new one for our new home. I am a huge fan of Ring Doorbell. They are super easy to install and they work great on the mobile app. I have tried other brands and I always come back to Ring. After installation I immediately could see the difference in this version (2K) over the original. This was a great investment and I am glad I made the purchase for the newer version. The image is already so much more crisp and clear even in low light situations. ANother enhancement with this version is it now accepts 5GHz WiFi. The original struggled to pick up my home wifi (dual band) and now this new version picks it up easy and holds the connection without issue. If you are in the market for a video doorbell look no further, this is the brand you want to go with. I enjoy being able watch live views as well as answer the doorbell and have two way communications with the person at my door even if I am not home. You get all the items you need in the box to install this to your existing doorbell wiring. There are great instructions provided so even if this is your first venture into this market, you will be up and running in no time.

I can see why these door bells are very popular. I have tried different brands of these door bells in the past and either it was the video/photo quality was sub par or the sound was as well. This unit worked out great and passed all concerns I had. When I picked this up I thought it was a battery type unit but it was a wired system to be used with your existing system. So be careful when you purchase one to make sure it will work with your system. I have an older house so I had a wired system so this system worked great. The door bell comes with all the necessary items that is compatible with the existing two wire system. Once you have it mounted the setup process is very similar to setting up a wireless camera system. The camera has very good resolution and the night view is also better than previous units I have used in the recent past. I really enjoy the 3d motion detection as my other previous door bells I had many photos of nothing in the view. This has always had a picture of someone or a animal in the photo. I would buy another one if I needed to purchase again.

I had purchased this for a friend and great camera but had to return as unable to install because it was wired and not baterry operated. Great camera though

Great product. It is an improvement for sure; we really like the volume control.

Apparently after calling rind twice, the reset button needs to be pushed. The technician did not do this and the front panel needs to be removed. Also he did not have a screwdriver and wanted to reschedule so I provided him with one. Not detecting motion

Directions for installing and setting up are almost non existent. help is AI and doesn't help resolve problem. If you get to speak to alive person they are not very helpful. i am going to return product. don't know about video or sound quality since I cant get the unit to work