Customer Ratings & Reviews
- Model:
- B086Q54K53
- SKU:
- 6452579
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Wired Doorbell Pro Smart WiFi Video Doorbell's video quality, ease of use, and seamless installation. Many appreciate its overall performance, security features, and effective motion detection. However, some customers have expressed concerns about the battery life, transformer issues during installation, and the product's price. A few also mentioned the size and compatibility issues with certain homes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great idea, decent upgrade, needs some work.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a nightmare going from the Ring Pro to the Ring Pro 2. Have had several power issues and reboots that nobody at ring can seem to solve. Picture quality is nicer, audio is way better, but overall just not reliable at all compare to years of problem free use of the Ring Pro. Seems now that they are using a pro power kit v3 they seem to be maybe requiring more power than before. I even have the official Ring transformer but it will not work. You also get way less stuff in the box compared to the original Ring Pro. Less tools, less face plates. It doesn't seem like your buying a premium product as it did before. I would be happy with it if it worked.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello ian3530,
Thank you for taking a moment to leave your review on the Ring Video Doorbell Pro. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
- Pros mentioned:Ease of use, Video quality
ring doorbell pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install even for me(not completely comfortable hooking up electrical things)it was simple and easy. works extremely well in daylight and darkness ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend - Pros mentioned:Overall performance
Nice addition for home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, lots of available options and easy installation
I would recommend this to a friend Great security camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the safe feeling you get after a fresh install of a ring doorbell. We got the flood light to get the driveway as well. Ring is a great brand
I would recommend this to a friendBSWALKS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring has been amazing so far gives us alerts when we have a package or someone at the door and also alerts for Neighborhood Activity like crimes or animals that are spotted or lost
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been happy with my ring doorbell, work as it should and work and connects with all the other ring products. Good HD for viewing.
I would recommend this to a friendRing doorbell pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really clear view i thought i was gonna have to move doorbell wires but it comes with a corner mount
I would recommend this to a friendClear video and audio!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is great! We did a side by side of the old camera doorbell to this one and the clarity is off the charts!
I would recommend this to a friendAwesome sauce!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome. Purchased a different cover to match the exterior and couldn't be happier.
I would recommend this to a friendBest Buy best place
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever the customer service was amazing due to how busy they where
I would recommend this to a friendUpgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than I hoped for! So glad I upgraded from my gen 1 ring!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my second ring that i have purchase at best buy
I would recommend this to a friendLove it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome compared to my Arlo doorbell camera.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to gift for Christmas or anytime! Family loves it!
I would recommend this to a friend- Pros mentioned:Ease of use, Motion detection, Overall performance
Excellent Video Doorbell With Top-Tier Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Wired Doorbell Pro in Satin Nickel is one of the best upgrades I’ve made to my home security. The build quality feels premium, and the satin nickel finish looks sleek and modern on the front door. Installation was straightforward, and once it was connected to WiFi, everything worked flawlessly. The video quality is incredibly sharp, with clear visibility both day and night. I love the enhanced motion detection—it picks up exactly what I need without constant false alerts. The two-way audio is crisp and makes it easy to communicate with visitors or delivery drivers, even when I’m not home. The app integration is smooth, notifications are instant, and the overall system feels reliable and well-designed. Between the clean look, excellent video performance, and dependable motion detection, this Ring Doorbell Pro is definitely worth the investment. I highly recommend it to anyone wanting to boost their home security and convenience.
I would recommend this to a friend - Pros mentioned:Installation
Ring doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product is easy to install and use you can handle all the people who are close to your home and security
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Doorbell 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Ring Doorbell makes me feel more secure. Easy to install.
I would recommend this to a friend Constantly looses internet connection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it works it is very good. But it constantly looses connection to the internet. The door bell is only 5dt away from the chime pro and constantly looses connection. I have other cameras which are 25ft away, even in the garage which never loose the connection. It is gray when you are at home and can reconnect it all the time, but useless when you want to protect your house while away from home.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi ThomasK.
Thank you for taking the time to share your experience with Ring. We understand the importance of having your Ring Wired Doorbell Pro up and running to protect your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like you have concerns about your Ring device losing connection to the wifi. The Ring Wired Doorbell Pro requires a doorbell transformer rated at 16–24 VAC, 50/60 HZ, and 30–40 VA max. If your Ring Wired Doorbell Pro is not receiving enough power, your device will not work as intended. Some symptoms of insufficient power include not correctly ringing your existing internal doorbell, regularly losing connection to your wifi network, freezing up or shutting down during the ringtone sound after a button press, regularly shutting off (the white light on the front will turn off), freezing up during a live event, night vision doesn't work, or the doorbell working fine for a couple of events and then stopping working. If your device is still receiving power but the light on your Ring Wired Doorbell Pro does not light up and flash, you can try performing a factory reset.
Follow these steps to perform a factory reset:
1. Undo the security screw to remove the faceplate.
2. Find the setup button on the right side of the doorbell.
3. Press and hold the setup button for 10 seconds.
4. Once the reset is complete, the doorbell will enter setup mode.
Once the device is in setup mode, follow the steps below to reconnect your device to your wifi network:
1. Open the Ring app.
2. Tap the menu (≡).
3. Tap Devices and select the doorbell or camera you'd like to reconnect to wifi.
4. Tap the Device Health tile.
5. Under Network, tap Change Network and follow the prompts in the app.
6. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in Device Health to confirm it has successfully reconnected.
If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Amilia from Ring.
Birds eye view detects less motions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works great without using the BirdsEye View feature.
I would recommend this to a friendBrand response from Ring
Posted .Hi Garfam5.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Wired Doorbell Pro! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro.
Thank you,
Melissa from Ring.
Not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted six months and it doesn't work well. You can come in and out of the driveway with a car and it doesn't pick up anything. Tried to get help from ring customer support and you just get sent in circles and they don't listen. It appears the are just reading from a script.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi DareBare. Thank you for taking the time to share your experience with us. We understand how critical it is for your Ring Wired Doorbell Pro to notify you of meaningful motion events where the device is installed. Consistent and dependable motion alerts are an essential feature for the Wired Doorbell Pro to function properly. This is likely the reason you purchased this security device in the first place: to be alerted to people on your property. We are here today to provide you with solutions that will assist you in finding the best device settings for your home’s environment.
It sounds like the device is not performing as expected. The Wired Doorbell Pro is Ring's premium doorbell with advanced features, including 3D Motion Detection, enhanced Head-to-Toe HD+ Video, Audio+, Bird's Eye View, and Alexa Greetings (for Ring Protect subscribers). 3D Motion Detection uses radar technology to precisely identify where and when a motion event begins. The radar sensor measures the distance and angle of objects in front of the camera, allowing for more specific motion detection alerts.
Thank you for your diligence and commitment in working with our community support towards resolving this matter. This camera uses Adjustable Motion Detection and runs using passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distance under the Motion Settings tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the Motion Frequency setting. If you find that your camera is missing some motions, please set the Motion Frequency to 'Frequently'.It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app.
Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.
To enable Smart Alerts:
Tap the menu (≡) on the top left.
Tap Devices.
Tap the device that you want to adjust.
Tap Motion Settings.
Tap Smart Alerts.
Tap Enable Feature.
Tap Continue.
Select the notification options that you want for Person and Other Motion.
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings tap Done.
We agree that your Ring Wired Doorbell Pro should notify you when someone is at your home consistently and reliably. We invite you to reach out to our Community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.