Customers commend the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, overall performance, and straightforward installation. Many appreciate its motion detection, enhanced security, and wide field of view. However, some customers have expressed concerns about battery life, compatibility issues, and night vision quality. A few customers also reported issues with transformer damage during installation and consider the price to be a potential drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,755 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Ring doorbell
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent product is easy to install and use you can handle all the people who are close to your home and security
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Ring Doorbell 3
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Ring Doorbell makes me feel more secure. Easy to install.
I would recommend this to a friend
Pros mentioned:
Ease of use, Motion detection, Overall performance
Rated 5 out of 5 stars
Excellent Video Doorbell With Top-Tier Features
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ring Wired Doorbell Pro in Satin Nickel is one of the best upgrades I’ve made to my home security. The build quality feels premium, and the satin nickel finish looks sleek and modern on the front door. Installation was straightforward, and once it was connected to WiFi, everything worked flawlessly.
The video quality is incredibly sharp, with clear visibility both day and night. I love the enhanced motion detection—it picks up exactly what I need without constant false alerts. The two-way audio is crisp and makes it easy to communicate with visitors or delivery drivers, even when I’m not home.
The app integration is smooth, notifications are instant, and the overall system feels reliable and well-designed. Between the clean look, excellent video performance, and dependable motion detection, this Ring Doorbell Pro is definitely worth the investment. I highly recommend it to anyone wanting to boost their home security and convenience.
I would recommend this to a friend
Rated 3 out of 5 stars
Birds eye view detects less motions
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall works great without using the BirdsEye View feature.
I would recommend this to a friend
Brand response from Ring
Posted .
Hi Garfam5.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Wired Doorbell Pro! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Pro.
Thank you, Melissa from Ring.
Rated 1 out of 5 stars
Constantly looses internet connection
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If it works it is very good. But it constantly looses connection to the internet. The door bell is only 5dt away from the chime pro and constantly looses connection. I have other cameras which are 25ft away, even in the garage which never loose the connection. It is gray when you are at home and can reconnect it all the time, but useless when you want to protect your house while away from home.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hi ThomasK.
Thank you for taking the time to share your experience with Ring. We understand the importance of having your Ring Wired Doorbell Pro up and running to protect your home. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like you have concerns about your Ring device losing connection to the wifi. The Ring Wired Doorbell Pro requires a doorbell transformer rated at 16–24 VAC, 50/60 HZ, and 30–40 VA max. If your Ring Wired Doorbell Pro is not receiving enough power, your device will not work as intended. Some symptoms of insufficient power include not correctly ringing your existing internal doorbell, regularly losing connection to your wifi network, freezing up or shutting down during the ringtone sound after a button press, regularly shutting off (the white light on the front will turn off), freezing up during a live event, night vision doesn't work, or the doorbell working fine for a couple of events and then stopping working. If your device is still receiving power but the light on your Ring Wired Doorbell Pro does not light up and flash, you can try performing a factory reset.
Follow these steps to perform a factory reset:
1. Undo the security screw to remove the faceplate. 2. Find the setup button on the right side of the doorbell. 3. Press and hold the setup button for 10 seconds. 4. Once the reset is complete, the doorbell will enter setup mode.
Once the device is in setup mode, follow the steps below to reconnect your device to your wifi network:
1. Open the Ring app. 2. Tap the menu (≡). 3. Tap Devices and select the doorbell or camera you'd like to reconnect to wifi. 4. Tap the Device Health tile. 5. Under Network, tap Change Network and follow the prompts in the app. 6. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in Device Health to confirm it has successfully reconnected.
If any additional information is needed regarding your Ring Wired Doorbell Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you, Amilia from Ring.
Rated 2 out of 5 stars
Not working
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lasted six months and it doesn't work well. You can come in and out of the driveway with a car and it doesn't pick up anything. Tried to get help from ring customer support and you just get sent in circles and they don't listen. It appears the are just reading from a script.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hi DareBare. Thank you for taking the time to share your experience with us. We understand how critical it is for your Ring Wired Doorbell Pro to notify you of meaningful motion events where the device is installed. Consistent and dependable motion alerts are an essential feature for the Wired Doorbell Pro to function properly. This is likely the reason you purchased this security device in the first place: to be alerted to people on your property. We are here today to provide you with solutions that will assist you in finding the best device settings for your home’s environment.
It sounds like the device is not performing as expected. The Wired Doorbell Pro is Ring's premium doorbell with advanced features, including 3D Motion Detection, enhanced Head-to-Toe HD+ Video, Audio+, Bird's Eye View, and Alexa Greetings (for Ring Protect subscribers). 3D Motion Detection uses radar technology to precisely identify where and when a motion event begins. The radar sensor measures the distance and angle of objects in front of the camera, allowing for more specific motion detection alerts.
Thank you for your diligence and commitment in working with our community support towards resolving this matter. This camera uses Adjustable Motion Detection and runs using passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distance under the Motion Settings tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the Motion Frequency setting. If you find that your camera is missing some motions, please set the Motion Frequency to 'Frequently'.It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app.
Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.
To enable Smart Alerts:
Tap the menu (≡) on the top left. Tap Devices. Tap the device that you want to adjust. Tap Motion Settings. Tap Smart Alerts. Tap Enable Feature. Tap Continue. Select the notification options that you want for Person and Other Motion. You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications. After you've adjusted your settings tap Done.
We agree that your Ring Wired Doorbell Pro should notify you when someone is at your home consistently and reliably. We invite you to reach out to our Community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you, Melissa from Ring.
Pros mentioned:
Installation, Motion detection, Video quality
Rated 5 out of 5 stars
Ring Wired Doorbell Pro – Satin Nickel
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very impressed with the Ring Wired Doorbell Pro. The design in satin nickel looks modern and premium, and it blends perfectly with the front of my home. Installation was straightforward, especially since it connects to existing doorbell wiring.
The video quality is excellent—clear, sharp, and detailed both during the day and at night. Motion detection is fast and accurate, and the customizable motion zones are a great feature to reduce unnecessary alerts. The two-way audio works smoothly, making it easy to speak with visitors or delivery drivers from anywhere.
I also appreciate how seamlessly it integrates with the Ring app and other smart home devices. Notifications are instant, and reviewing recorded footage is very easy.
Overall, this doorbell offers strong security, reliable performance, and a sleek design. I highly recommend the Ring Wired Doorbell Pro to anyone looking for a high-quality smart video doorbell.
I would recommend this to a friend
Rated 5 out of 5 stars
Great price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price hope to use it soon in our new house. Would recommend purchasing at Best Buy
I would recommend this to a friend
Rated 1 out of 5 stars
Very Poor Night Vision Camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The night vision camera and quality of videos are terrible. Ring support admitted they are getting a lot of complaints re how poor the night vision is. Until they fix it I would not recommend this doorbell
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hi Scott,
Thanks for taking the time to share your experience with us. The Ring Video Doorbell Pro 2 is designed to consistently connect you to high quality 1536p HD video. We understand each home's environment is unique and may require further customization for optimal night video quality.
You can now adjust the night vision settings for your device to best suit your needs. To get started, select your Ring Video Doorbell Pro 2 in the Ring App, tap on Device Settings, Video Settings, and then Night Vision. Here you will see three options, please review each and make the best selection for your home's environment.
Our Ring product specialist would be more than happy to help as well as answer any additional questions you may have. Ensuring the doorbell is meeting your needs is our top priority. Please reach out to us today!
All the Best, Danielle from Ring
Rated 5 out of 5 stars
Ring Video doorbell
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really loved this product. I am totally satisfied with this.
I would recommend this to a friend
Pros mentioned:
Motion detection, Video quality
Rated 5 out of 5 stars
Installed the Ring and Now I Know too mucc
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
(Five paranoid stars)
I bought this Ring Doorbell because I thought it would make me feel safer. Instead, it made me too powerful. Within hours of installation, I became the all-seeing Eye of Suburbia. I know when the mailman blinks. I know when squirrels conspire. I watched a raccoon contemplate his life choices at 3:12 a.m. and honestly? He looked haunted.
The camera quality is so crisp I can see into other dimensions. I watched a Jehovah’s Witness come to my door, read the “No Soliciting” sign, sigh, then debate with himself for 14 minutes before walking away. I felt spiritually connected to him.
Motion alerts? Don’t get me started. A leaf moved once and the Ring pinged me like it had discovered a political coup. My phone now vibrates with the energy of a caffeinated hummingbird, warning me of every butterfly that dares flap its wings in my ZIP code.
Battery life? Eternal. I suspect dark magic. It has not died. It will never die. It has replaced my will to live.
Privacy? LOL. The Ring sees me. I see the Ring. Sometimes we just sit in silence and reflect.
Would I recommend it? Of course. It changed my life. I no longer breathe the same. The air now tastes of hyperawareness and mild paranoia.
10/10. Would surveil again.
I would recommend this to a friend
Pros mentioned:
Ease of use, Motion detection, Video quality
Rated 5 out of 5 stars
Ring Wired Doorbell Pro Smart Wi-Fi Video Doorbell
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a Ring Wired Doorbell Pro Smart Wi-Fi Video Doorbell from Best Buy, and this doorbell delivers crisp, wide-angle video and easy installation that make it a solid upgrade for home-security and convenience. Its excellent video quality, reliable motion detection, and simple setup make it a “worth-it” purchase. Great to see when a package is delivered.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Ring Doorbell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just bought and installed this ring doorbell. Been n service a couple days. Great video in the day and adequate for our needs at night. Like getting notified when packages are delivered. Great view top to bottom to identify people and packages.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Every should have a Ring doorbell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the Ring doorbell. Well made product. It alerts me when someone is at the door or in front of the house.... wonderful if someone is at home or not. It is a wonderful to have for security. I would highly recommend to all.
I would recommend this to a friend
Pros mentioned:
Motion detection, Video quality
Rated 5 out of 5 stars
Well worth the money!! Love the upgrades!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ring Video Doorbell Pro 2 is a top-of-the-line video doorbell that is designed to keep your home safe and secure. The doorbell features advanced technology that allows you to monitor your doorstep from anywhere, at any time. The device comes in a stylish Satin Nickel finish that will complement any home exterior.
One of the standout features of the Ring Video Doorbell Pro 2 is its 1080p HD video quality. The camera captures incredibly clear and detailed footage of anyone who comes to your doorstep, even in low-light conditions. The device also features a 160-degree field of view, which means that you can see more of what's happening outside your door.
Another great feature of the Ring Video Doorbell Pro 2 is its smart detection technology. The device is equipped with motion sensors that can detect movement within a certain range of your doorbell. If the sensors detect any movement, you'll receive an alert on your smartphone or tablet, allowing you to see who's at your doorstep in real-time.
The Ring Video Doorbell Pro 2 also features two-way audio, which means that you can communicate with anyone who comes to your doorstep. Whether you're at home or away, you can use the device to speak to visitors, delivery people, and more. The device also comes with customizable motion zones, which allow you to fine-tune the device's detection settings to suit your specific needs.
One of the great benefits of the Ring Video Doorbell Pro 2 is its integration with other smart home devices. The device can be connected to your existing Ring devices, as well as other smart home devices like Alexa and Google Assistant. This allows you to control your doorbell using voice commands, as well as access your doorbell footage through a variety of smart home devices.
Overall, the Ring Video Doorbell Pro 2 Smart WiFi Video Doorbell Wired in Satin Nickel is an excellent choice for anyone who wants to keep their home safe and secure. With its advanced features, high-quality video, and easy-to-use interface, this device is a must-have for anyone who values security and convenience.
I would recommend this to a friend
Pros mentioned:
Motion detection, Video quality
Rated 5 out of 5 stars
Crystal-Clear Video and Rock-Solid Performance!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ring Wired Doorbell Pro has been absolutely flawless. The video quality is super clear day and night, and the motion detection is spot-on without being overly sensitive. Installation was easy, it connected to my WiFi instantly, and the response time when someone rings or walks up is fast. The sleek satin nickel finish looks great on the house, and the app features are smooth and reliable. Overall, this doorbell delivers everything you’d want—fantastic quality, dependable performance, and a premium feel. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Motion detection, Video quality
Rated 5 out of 5 stars
New or upgrading?
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The question really comes down to new or upgrading. Of two opinions so here goes.
New - If you do not have a video doorbell, the Ring Pro 2 is a great option. The square aspect ratio is fantastic and allows you to see a more top to bottom then the previous version. Yes there is a bit of a "fish eye" effect, but I don't think it's an issue. Audio quality is great. Motion detection has been on point so far. I get good pre-recording when delivery stops out front and the delivery guy starts to approach the house, without getting false notifications from cars passing by the house. Ring integrates with Alexa well, especially the "Show" versions and automatically displays the door cam when the bell is rung. Also allows audio communication through the show. Love that feature.
Upgrading - There's just not enough here that I would recommend upgrading over an existing Pro. The birds eye view is hoke, not really seeing the point. Radar is eh... The only impactful change is the aspect ratio and for some that like the wide angle or don't need a more top to bottom view, there just isn't any reason to upgrade. The rest of the features you'll find in the existing Pro.
Cons - The only flaw we've seen so far is night vision seems less clear and sharp over the existing Pro model. My thought is that it is a firmware issue, that will probably get ironed out before too long. If you had the previous model, there is only 1 face plate in the box. You do get another via redemption code for one of 14 different colors, nice but people are reporting they are having issues getting the email with the code.
I would recommend this to a friend
Pros mentioned:
Ease of use, Motion detection, Video quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Best video doorbell Ring Pro 2
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent video quality with a wide view that is much better than my Arlo Pro 2 cameras. Easy to install and set up. Now I don’t have to worry about batteries going dead while we are away from home. I love the back up 6 seconds feature that shows the video from just before the motion was detected. Now I get people coming up the walkway instead of the delay with Arlo that shows the person leaving.
I would recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Rated 5 out of 5 stars
Ring wired doorbell
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This ring Doorbell camera works great. It has a very clear picture that captures a wide view of my front porch area. Also the microphone picks up sound from a good distance so I can see and hear who approaching my door very clearly. The installation was quite easy with simple instruction. I would recommend this product.
I would recommend this to a friend
Pros mentioned:
Ease of use, Video quality
Rated 5 out of 5 stars
Great peace of mind
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my ring doorbell, is easy to install and simple to use. The video quality is clear, and alerts come quickly to my phone. I like being able to see and talk to visitors from anywhere. It makes my home feel more secure and gives great peace of mind. Highly recommend!