Customer Ratings & Reviews

Very happy with our new ring pro smart doorbell. This is the first time we have had a door bell of this type and it has been all we had hoped for and heard about. Excellent quality and reliability!

Very pleased with the Ring Doorbell Pro 2 wired. The installation was not simple though. You will need to buy a higher capacity transformer and will need to direct wire from the transformer to the doorbell. Even though the instructions say you can wire through an existing doorbell chime. If you do, the existing doorbell chime may not be designed to accept a higher voltage and could start a fire. When I followed the instructions and online directions from Ring, my existing doorbell chime started buzzing and then smoking. I turned off the power, removed the doorbell chime and then directly wired from the transformer to the ring doorbell. Now it works exactly as it should. The app is great, the picture quality is great, and the look is great. I find that the audio communication between your phone app and the actual doorbell is fairly delayed so it isn’t like you gag you are on the videos where there is clear communication with someone at your front door. For me, the ring doorbell ultimately functions more as a security camera. Overall, I am glad to have it and am glad I went with the wired version because having to charge a battery every month or so to keep my doorbell functioning would be very frustrating.

We upgraded our ring doorbell from the battery version to the hard-wired version, and it is 100% better. The picture clarity is excellent and communication with package carriers and neighbors has been drastically improved. We had an issue with package thieves last holiday season, so we feel more prepared with our upgraded ring pro.

Ensure you have power source to wire up this doorbell camera; otherwise, you might not able to use it. Once you have the doorbell camera installed, you manage viewing and usage of it through the ring app

Replaced a Ring Pro 2 I had for over 6 years. This appears to have a better video quality. They do not come with the mutiple faceplates the other version had (these are now available for purchase). But it does come with an angled mount for applications that install the doorbell perpendicular to the door. I had to buy a third party version for the old one, nice to know they included it.

Works great! High quality videos of activities on my driveway and sidewalk.

Works way better than the battery operated ring device. But I have a minor gripe with it. The original house mechanical chime works whenever it wants to, in a very random fashion. I had thought it was an incorrect connection, but after many troubleshooting hours with Ring customer service, that wasn’t it. I also was unable to decipher if the mechanical chime is compatible, mainly because the chime installed at the house has no brand or mark anywhere that lets me know which brand it is. I would think it is compatible since the house was built in 2023. Point is, the mechanical ding dong sound only happens once about every other visitor, which is not ideal. I’m gonna go for a chime pro, which will get rid of the issue of missed doorbell calls.

Replacing an 10 year old Ring. Easy to install and connect to Wi-Fi. Delivers a sharp picture. Reliably detects people and packages at the front door without false alarms from activity on the street. Continued to operate in sub-zero Minnesota temperatures that would shut down our old Ring.

Replaced an older model with this Ring Wired Doorbell Pro. It is smaller than the previous one. The picture, video and audio quality EXCELLENT. I am so impressed with is new device and the overall quality. Night vision is also much better than before.

This is a game changer! It is easy to install, simple enough to set up and use that my technology phobic Father in Law can use it, and the picture and sound are great! It allows me to check my door without risking getting stuck in conversation with salespeople or risk missing the postman!

The ring pro two doorbell is a very useful item I like the feature where the person is carrying a box to the door it notifies you that you have a delivery because it recognizes a box so if they’re just carrying a small bag it won’t notify you as a delivery I just notify you as somebody’s at the door that’s without them ringing the doorbell. It was very wide range of view I can see all the way to the bottom of my door and then I can see in my driveway and all the way into the neighbors driveway on the other side so it’s a very wide view horizontally and vertically. You can set the zones as well so it doesn’t pick up certain areas of high traffic like maybe a sidewalk where people walk it’s far enough away from your house that you don’t need to record that if you don’t want you can also set it to not give you alerts except when the doorbell is pushed. It works well with the echoe Devices that I have purchased I have second generation 5 inch and 8 inch echoes I would recommend This doorbell to someone who is looking for great features and reasonably priced products.

Love this Ring Doorbell & especially the ability to set a recording that announces to anyone approaching my house that they are being recorded. It has been a deterrent especially to those who shouldn’t be at my door as they fail to read the “No Solicitors” sign! Have already been told by UPS, Fed Ex & some Amazon drivers that they love the message!! The mobile app is so easy to use & monitor activity. Easy to set up notifications as well.

I purchased this item to upgrade from the original Ring doorbell. This newer version solves all of the issues from the previous version, namely slow response time, low quality video, and audio that only worked sporadically. Now when you use the app the video comes up instantly. There were many times in the past where I wanted to interact with a person at the door but could not because of lagging connection. The video quality is now what it should be, clear with a wider view so you can see delivered packages. Very satisfied with this product upgrade.

Simple to install physically, but the program was a little difficult for older, non technical people like myself to program. I had to wait until i had my younger daughters and older granddaughter at the house to help. You could have made it a little more senior friendly! But i love it now that it is running!!!!!

Bought it a few months back to keep an eye out for porch pirates and added security in general. This was my first smart bell and it's been a wonderful experience so far. I can converse with people at the door through the app in case I'm not home, get immediate notifications of all movements outside my house, and image quality is excellent. Would recommend.

I replaced a video doorbell from Vivant, which consistently lost buttons and had issues. Vivant wanted a huge amount of money to replace with their new version, so I did a bunch of research and chose this Ring doorbell. I chose the hardwired version, since I was replacing the hardwired Vivant version. I was able to mount it and install it myself. I have been very happy with it so far. I haven't spent a lot of time in the app, which has plentiful options for settings and customization. I'm considering getting a camera for the driveway, so I will likely spend more time with the app once I do.

I previously had the Ring Doorbell Pro, but we moved to a new house and decided to go with the newest model. The features and video quality are both noticeable better in my opinion. This does everything I need it to and was an easy install.

We purchased the entire ring pro security system. It’s exactly what we were looking for. Easy to install, setup, and manage. The videos are super clear and the features are endless. Hands down one of the best home security systems you can buy!

My new Ring doorbell is working great. I think it may deter packages from disappearing from my front door.

Camera Works well and the App is easy to use. Not hard to install where there is an existing doorbell. The biggest downside is that it doesn't get a good view of our entry due to the previous doorbell placement.