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Customer Ratings & Reviews

Your price for this item is $115.99
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Customer reviews

Rating 4.7 out of 5 stars with 1752 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Wired Doorbell Pro Smart WiFi Video Doorbell for its video quality, ease of use, overall performance, and straightforward installation. Many appreciate its motion detection, enhanced security, and wide field of view. However, some customers have expressed concerns about battery life, compatibility issues, and night vision quality. A few customers also reported issues with transformer damage during installation and consider the price to be a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,752 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good picture, peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I did a lot of research on cameras and doorbell cams for home security. We finally came to the decision to buy the Ring Pro 2 as it seemed to have the best quality picture as well as other features we were looking for in convenience and app interface. We love it! We installed it with the wedge angle piece on our front porch and it gives the perfect angle and range of vision for the front of our house. We love how you can personalize the notifications and really cater the way you want to see notifications and different types of movement. It really gives us peace of mind for our home and our safety, we are happy we went with this model. Love also being able to see and speak to someone at our front door, that has been a helpful feature. Set up was fairly simple and the app walks you thru step by step with photos and videos to help. We were even able to wire it to our existing doorbell so it still rings inside the house too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring Video Doorbell Pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Ring Video Doorbell Pro, version 1 and this one, version 2, and I can see a difference in video quality., with Pro 2 having a better resolution. The Pro 2 version also has a wider field of view, you can actually see the whole person standing in front of it and a few feet, left and right. Initially, I was thinking of getting one of the Rings that are battery operated, but reading the reviews made me go with this one. Installation is quite simple, after you disconnect the power from the main electrical panel of your house, you would need to connect the existing doorbell wires to the back of Ring Pro 2 video doorbell. After that, install the Ring app and follow the steps to connect Ring Pro 2 to the internet and download some updates. Highly recommended. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister’s house. She is very happy with the xtra security when they are not home. They live part time in Florida so there is many times that no one is there!! Worth buying for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell works very well at detecting people at my front door. It has been very helpful to be able to talk to people making deliveries via the app. My only complaint is that I cannot figure out how to pause the notification alerting me that someone is at my front door when I am out on my porch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. There is a slight delay for the notification to my phone, probably 5 seconds. but does the job very well and the installation instructions were very good. I have been using it for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very clear, and the mounting of the camera was easy. Great item at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. The picture is wonderful. Works very well. Love the fact there's no battery to worry about charging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice door bell. Easy to set up and decent camera. Would recommend for anyone with ring already. If you you don’t have a pre wired bell like myself using the plug in option is also a breeze to do. Only downside was the pro 2 doesn’t work with pairing to locks such as level touch at the time of my set up. The level touch is certified to work with ring but the pro 2 doesn’t have the capability to do so. Only the regular pro. Maybe it will change later

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Long Time Ring User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this newer version of the doorbell cam for our new home (I left the older version at the old home). It was easy to install and it works great! The camera is so much better and clearer than the older version. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Ring Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome product. It works very well and has a great camera. I didn't have and issue at all and it connected to my wifi immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Monitoring

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see, I can hear anybody at the door you can even talk even you're far away and you know who is going into the house and what's their purpose I love it buy it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Inkyboo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. However, set up took sometime. Otherwise, good security surveillance for my aunt

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these cameras around the outside of my house and couldn’t be happier. They’re easily adjustable or customizable for the alerts. The picture quality is amazing. The sound actually is tolerable and it does the job that it’s supposed to do, now I just need a couple for the inside to keep an eye on my cats because they’re naughty, lol!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and the app connected quickly. The picture is clear and notifications are prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Gives me security when not home. Clear video

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Impressive Ring Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best doorbell created by Ring to date. Excellent picture and video quality. Super simple to install (if you only have to replace your current doorbell with the new one in the same spot). Very impressed. At first, I didn't see the true utility of this item, but after reviewing some of the things it caught, I don't know why I didn't have it months ago. The field of view on this unit is also surprising. Mount it 3.5 to 4.0 feet off the ground, and you're good to go. It's expensive but is money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wired Ring Door Bell Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the 1st gen wired ring bell and it was really a good choice. Over time we had to get a new on and this one is by far better than the 1st. It a wired unit which mean I don't have to worry about charging a battery. Install and leave it alone, once its connected. The camera is so much better and the audio is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection, Video quality

    Rated 3 out of 5 stars

    Great Bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Wired Doorbell Pro looks nice and works well. The satin nickel finish makes it stylish and fits most homes. The video is clear during the day and at night. Motion alerts can be adjusted so you don’t get too many. The app is easy to use and lets you see and talk to visitors. Sometimes the sound has a small delay. To save videos and get extra features, you need a Ring Protect plan. Also, a strong WiFi signal is important for smooth use. Overall, this doorbell is a good choice if you want clear video, smart alerts, and a modern look.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Satish.

      Thank you for taking the time to share your experience with us. We are happy to read that you are enjoying your new Ring Wired Doorbell Pro! The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

      It sounds like the device is not performing as expected in regards to audio. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Floodlight Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Moving your Wi-Fi router closer to your Ring device may improve its connection. If your Wi-Fi connection is strong and you're still experiencing audio issues, reboot your Ring camera by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring device. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      For more information on your Ring Wired Doorbell Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Happy with the End Result - Beware of Fire Hazard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Ring Doorbell Pro 2 wired. The installation was not simple though. You will need to buy a higher capacity transformer and will need to direct wire from the transformer to the doorbell. Even though the instructions say you can wire through an existing doorbell chime. If you do, the existing doorbell chime may not be designed to accept a higher voltage and could start a fire. When I followed the instructions and online directions from Ring, my existing doorbell chime started buzzing and then smoking. I turned off the power, removed the doorbell chime and then directly wired from the transformer to the ring doorbell. Now it works exactly as it should. The app is great, the picture quality is great, and the look is great. I find that the audio communication between your phone app and the actual doorbell is fairly delayed so it isn’t like you gag you are on the videos where there is clear communication with someone at your front door. For me, the ring doorbell ultimately functions more as a security camera. Overall, I am glad to have it and am glad I went with the wired version because having to charge a battery every month or so to keep my doorbell functioning would be very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Accidental purchase gone viral

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an item I was contemplating for a while and ended up buying it during cyber Monday sales. (accidentally - didn’t realize it was still in my cart). Decided to install it since the winter usually drains my ring doorbell battery quickly. Setup was a breeze and had it up and running within 15 mins. LOVE this! The fish eye view is a little weird but I love how it constantly has power! If you’re looking for an upgrade or deciding on your first Ring, this is the one to get!

    I would recommend this to a friend
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