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Customer Ratings & Reviews

$259.99
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The comparable value is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 29 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the Q10 Series Robot Vacuum & Mop for its cleaning performance, noting that it effectively collects even the smallest crumbs. Users also value its quiet operation and adjustable suction power. However, some customers have reported issues with its navigation capabilities in certain areas like the living room and kitchen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Navigation is poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product Roborock 10 mopping is not versatile. It goes back and forth in the same area. Unable to navigate in the living room and kitchen.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services. roborocksupport

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for Pet Hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade over older iRobots. Works fast. Stays quiet. Great for pet hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sucks everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It works so well. Cleans perfectly floor and carpet. It’s sucking capacity it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellen vacuum for the price. Good obstacle avoidance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good at picking up pet hair!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with picking up pet hair but I’m not a fan of the mop. It didn’t mop as well as I expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Takes too long to clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for about 3 months now, every time I schedule a clean, it takes about 3 hrs to complete just the vaccum for less than 1000 sq.ft. A full battery isn’t enough to vaccum the entire home, it had to recharge to complete the full run. It feels like forever to vaccum.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi, We are so sorry to know that there are issues with your robot. We are willing to help resolve the issues. Please get in touch with our support service team and tell us more details about the problem. Our support team will help. You can find our contact information in the product manual or in the APP. roborocksupport

  • Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the vac mop feature. I use this everyday and love this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It’s does everything you need to maintain a clean floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my work schedule is very busy this helps a lot with keeping my home clean

    I would recommend this to a friend