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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Qrevo Pro Wi-Fi Connected Robot Vacuum and Mop for its exceptional cleaning performance, with users reporting the cleanest floors they've ever had. The device is also praised for its relatively quiet operation and outstanding suction power. However, some customers have noted occasional navigation issues, particularly with wires.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 86 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A must have! Seriously life changing for busy mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely amazing! So dang easy to use! No making your own maps of rugs and such like my old dreaded bobsweep. This thing knows when to pick up mop head, when to wash mop head during cleaning. This thing is 10 times better than any other one I’ve tried! Gets floors so clean with the spinning mop heads, I’m amazed! Stop researching this is the one to get!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent, worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job as it mentioned in the description. Worth the money. Pure brilliance in cleaning and Mopping! Pros: They already mentioned in the product description. Cons: 1. Corner cleaning could have been better 2. Hot water mopping: Water is not hot but just warm. 3. Sometimes (very few instances) mappings of the rooms mis leaded because of the things rearranging in the rooms. 4. I didn't observe much on cleaning again the dirtiest spot multiple times. Its just following the path rather than cleaning the spot until its clean. Having said that, all products come with some flaws. but the flaws for this roborock mentioned above shouldn't stop you buying it. As they are minor issues and can be rectified by the software releases later on. Peace!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Roborock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our roborock. It washes and vaccuums keepinh our floors clean and its very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GET IT! The vacuum I didn’t know I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! My floor has never felt cleaner so often. Our little golden always had our floor full of hair, so that was our main reason for purchase! It has been such a convenient and low maintenance investment. So glad we did it, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 5 out of 5 stars

    BUY IT! Stop looking at other ones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you buy this machine! I spent a lot of time researching the best deals on a machine with great suction and even better mopping. I’ve had it for a while now and I keep telling everyone to get one. I’m almost like a salesperson for it, haha! But seriously, it’s that good!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great vac and mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this two weeks ago. Have terrazzo , tile , and a little bit of carpet. Also have 3 pets. Traded up to this from an Irobot … zero complaints. The floor is perfectly clean, that terrazzo is shining, and this thing is as simple as it gets. Learned to just leave it alone for a week running daily. It now has everything mapped out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Better than Roomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it more than Roomba! This Vacuum keeps the floor clean and is super quiet and intuitive to use!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation
    Best Buy Employee

    Rated 5 out of 5 stars

    Great little cleaner

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well. Occasionally gets stuck in the weirdest places but other then that no issues. Even cleans under our treadmill!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome cleaner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does an awesome job of keeping my house clean. I have 75 percent tile floors, and it does a great job mopping and vacuuming. I have a Siberian Husky that sheds like crazy on my carpeted areas. The vacuum has to be set to make 2 passes in order to get all the hair up. It has decent suction but slightly struggles to get all the hair up, leaving a few small hair balls. If i clean the carpet areas daily, that problem is mostly solved.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best of the bedt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robo vacuum I ever used! This vacuum can get into tight spaces and mops very well for what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with my new robot vacuum! It does a great job picking up dust, pet hair, and debris. The navigation is smart and efficient, and it easily reaches corners and under furniture. It saves me so much time and keeps my floors spotless. A great purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but has drawbacks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robotic vacuum performs adequately for everyday use but has some notable drawbacks. It tends to get tangled with hair easily, which reduces its cleaning efficiency. Additionally, its mopping function struggles with stubborn stains, often requiring a specialized cleaning solution to get the job done. Overall, if you have long hair at home or need to tackle tough stains, this robot vacuum might not be the best choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyers beware: scratches your wooden floor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this I already read many reviews online claiming that it might scratch your floor so still wanting to give it a shot is still mistake on my part. I really wanted to like it as the technology is much more advanced than American made brands but unfortunately it has been scratching my hardwood floor like crazy - im talking about deep cuts into the wooden floor to a point where you can see the wood underneath. I tried all sorts of methods and gave it enough time (2 weeks more than the return window which had made the return process very painful), but none worked to make it stop scratching. Every time it ran it would leave new scratches all over the house. So here’s my honest opinion - don’t take the risk and think the one that you get may be an exception, its literally 50/50 chance that you might run into the same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Suction power

    Rated 5 out of 5 stars

    Powerful Cleaning Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roborock Qrevo Pro is a game-changer! The suction power is outstanding, and it leaves my floors spotless even along edges and corners thanks to the FlexiArm design. The mop feature with dynamic hot water washing keeps pads clean and odor-free. Setup was easy through the app, and I love being able to schedule and track cleaning from my phone. It’s quiet, efficient, and easily navigates around furniture. Overall, it’s an excellent value for anyone who wants a low-maintenance, high-performance cleaning solution.

    I would recommend this to a friend
  • Pros mentioned:
    App functionality, Suction power
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great, Versatile Product at a Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since we purchased this unit, we use it every day. It replaced a dumb robot vac that couldn't mop and just randomly bounced around, always got stuck or died because it couldn't find home base. This model was one of the least expensive ones that had the LiDAR sensor and mapping capabilities. The app is great and makes customizing jobs a breeze. With two young kids in the house, if dinner is extra messy, we can send it in for a quick mop session with just a few clicks. When doing a job, whether just a vacuum, mop or both simultaneously, the unit methodically goes back and forth and once it covers the whole room, it'll turn and run perpendicular and redo the room again crisscrossing over its previous path so you know every nook and cranny gets covered. One bonus little feature. We have hardwood floors with area rugs. When it crosses over a rug, obviously it won't mop the rug, but it will also actually increase the suction power of the vacuum to ensure a more proper clean. Very cool unit for a relatively affordable price! The extra $100 to $200 is worth it if you are thinking about buying a "dumb" robot vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great, but could improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from Coredy r750 to the Roborok Qrevo. I was intrigued by it's self clean and mop features because the Coredy dustbin had to be manually emptied everyday and the mop feature was just a wipe that slid under the robot. Not having to clean the dustpan now everyday is a pro. I didn't have to replace the bag for 3 months. I have a dog that sheds a lot and so this was a life saver. I have it scheduled to clean morning and afternoon. I have the mop feature scheduled in the morning only with vacuum at the same time. It helps keep the floors clean daily after deep clean mopping I do at least once a week or every 2 weeks. The only improvements I would want to see is having hot water used to clean the floors and not just the when cleaning the mop head at the station. Also, the Roborock takes more time to figure out where it is or going home after it gets stuck and you have to reset it. The Coredy easily found the charging station compared to Roborock. Finally, maintenance is important but a pain. The station floor is constantly dirty from when it gets cleaned. Not automatic to being cleaned with the mops or dustbin. The clean water bin is constantly getting mold groth in the water. I don't know if there is some cross contamination going on with the dirty water being released into the dirty water tank and then clean water into the same tank, but it's really annoying that you have to waste solution because now I have to clear it out so the mold does not get spread into my floors. I'm still on the fence of keeping it or not. Its been 4 months having it now, and it really helps assist when I'm too busy with work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Its perfect besides a 1000 dolllaf flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets into corners with its side mop. I love it . Only issue is its lidar vs a 3D cam , cords are its nemesis. It will tangle with a cord in a heat beat, but it cleans so well for me its worth it

    I would recommend this to a friend
  • Pros mentioned:
    App functionality, Cleaning performance

    Rated 5 out of 5 stars

    Best purchase I have made in a long time!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS VACUUM! I have had 4 other brands prior to owning the Roborock. I did not initially purchase this brand because I did not want to spend the money. When the Eufy (which was horrible at cleaning) that I purchased ran through dog poop and drug it through my house, it went in the trash. I saw they had this one on sale and decided to splurge. Never did I think I would be so happy that my dog crapped on the carpet. Had it not been for that, I would never have purchased this. This vacuum was so well thought out. Every single piece comes apart and is so easy to clean. The app has so many cleaning options. I love that it can recognize the hard wood from the carpets and mops the floors. If anything ever happens to this one I will never buy any other brand. I am not one to give reviews and am really hard to please when it comes to these types of appliances. Worth every penny!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Casandra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robo vacuum, it's changed my life! My floors have never been cleaner. It takes a bit of getting use to, you need to make sure any small cord like phone charges and speaker cable aren't on the floor, because she will eat them! So get organized and declutter your floor so this little robot can make your floors pristine! The app takes a minute to figure out, but once you do, you can customize all the schedules and cleaning settings that you desire. The best feature by far is the hot water steam self cleaning, keeps the mop pads like new to make your floors shine!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum has been working great for me so far. The app is polished and the auto mop pad cleaning and drying is great. I was impressed that it remembered carpeted areas and has an option to vacuum carpets before wetting the mop pads for a vacuum and mop run. You can even customize mopping direction based on wood grain direction. It has been picking everything up I’d expect it to on carpet and hard floors and has never gotten lost. I really dislike mopping and this has been making it easy to keep the hard floors clean. In terms of cons: The initial app to vacuum connection setup was a little clunky and the obstacle avoidance isn’t great with cords, but the app makes it really easy to setup no go zones so that hasn’t been an issue for me. You can even setup no go zones in the middle of a clean job (it will pause and continue when you’re done adding the zone), which is a major improvement to the Shark robot vacuum this one replaced. The mop pads don’t raise that high so it looks the some carpet is getting hit, but I haven’t noticed any carpet actually getting wet so probably fine. Overall, I’m very happy with the purchase at a former sale price of $799 based on performance so far.

    I would recommend this to a friend
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