Customer Ratings & Reviews

This robotic vacuum performs adequately for everyday use but has some notable drawbacks. It tends to get tangled with hair easily, which reduces its cleaning efficiency. Additionally, its mopping function struggles with stubborn stains, often requiring a specialized cleaning solution to get the job done. Overall, if you have long hair at home or need to tackle tough stains, this robot vacuum might not be the best choice.

Before I bought this I already read many reviews online claiming that it might scratch your floor so still wanting to give it a shot is still mistake on my part. I really wanted to like it as the technology is much more advanced than American made brands but unfortunately it has been scratching my hardwood floor like crazy - im talking about deep cuts into the wooden floor to a point where you can see the wood underneath. I tried all sorts of methods and gave it enough time (2 weeks more than the return window which had made the return process very painful), but none worked to make it stop scratching. Every time it ran it would leave new scratches all over the house. So here’s my honest opinion - don’t take the risk and think the one that you get may be an exception, its literally 50/50 chance that you might run into the same issue.

Ever since we purchased this unit, we use it every day. It replaced a dumb robot vac that couldn't mop and just randomly bounced around, always got stuck or died because it couldn't find home base. This model was one of the least expensive ones that had the LiDAR sensor and mapping capabilities. The app is great and makes customizing jobs a breeze. With two young kids in the house, if dinner is extra messy, we can send it in for a quick mop session with just a few clicks. When doing a job, whether just a vacuum, mop or both simultaneously, the unit methodically goes back and forth and once it covers the whole room, it'll turn and run perpendicular and redo the room again crisscrossing over its previous path so you know every nook and cranny gets covered. One bonus little feature. We have hardwood floors with area rugs. When it crosses over a rug, obviously it won't mop the rug, but it will also actually increase the suction power of the vacuum to ensure a more proper clean. Very cool unit for a relatively affordable price! The extra $100 to $200 is worth it if you are thinking about buying a "dumb" robot vacuum.

The Roborock Qrevo Pro is a game-changer! The suction power is outstanding, and it leaves my floors spotless even along edges and corners thanks to the FlexiArm design. The mop feature with dynamic hot water washing keeps pads clean and odor-free. Setup was easy through the app, and I love being able to schedule and track cleaning from my phone. It’s quiet, efficient, and easily navigates around furniture. Overall, it’s an excellent value for anyone who wants a low-maintenance, high-performance cleaning solution.

Went from Coredy r750 to the Roborok Qrevo. I was intrigued by it's self clean and mop features because the Coredy dustbin had to be manually emptied everyday and the mop feature was just a wipe that slid under the robot. Not having to clean the dustpan now everyday is a pro. I didn't have to replace the bag for 3 months. I have a dog that sheds a lot and so this was a life saver. I have it scheduled to clean morning and afternoon. I have the mop feature scheduled in the morning only with vacuum at the same time. It helps keep the floors clean daily after deep clean mopping I do at least once a week or every 2 weeks. The only improvements I would want to see is having hot water used to clean the floors and not just the when cleaning the mop head at the station. Also, the Roborock takes more time to figure out where it is or going home after it gets stuck and you have to reset it. The Coredy easily found the charging station compared to Roborock. Finally, maintenance is important but a pain. The station floor is constantly dirty from when it gets cleaned. Not automatic to being cleaned with the mops or dustbin. The clean water bin is constantly getting mold groth in the water. I don't know if there is some cross contamination going on with the dirty water being released into the dirty water tank and then clean water into the same tank, but it's really annoying that you have to waste solution because now I have to clear it out so the mold does not get spread into my floors. I'm still on the fence of keeping it or not. Its been 4 months having it now, and it really helps assist when I'm too busy with work.

It gets into corners with its side mop. I love it . Only issue is its lidar vs a 3D cam , cords are its nemesis. It will tangle with a cord in a heat beat, but it cleans so well for me its worth it

Strong suction, good at cleaning and mopping, sometime issue with finding the dock.

I LOVE THIS VACUUM! I have had 4 other brands prior to owning the Roborock. I did not initially purchase this brand because I did not want to spend the money. When the Eufy (which was horrible at cleaning) that I purchased ran through dog poop and drug it through my house, it went in the trash. I saw they had this one on sale and decided to splurge. Never did I think I would be so happy that my dog crapped on the carpet. Had it not been for that, I would never have purchased this. This vacuum was so well thought out. Every single piece comes apart and is so easy to clean. The app has so many cleaning options. I love that it can recognize the hard wood from the carpets and mops the floors. If anything ever happens to this one I will never buy any other brand. I am not one to give reviews and am really hard to please when it comes to these types of appliances. Worth every penny!!!

The vacuum has been working great for me so far. The app is polished and the auto mop pad cleaning and drying is great. I was impressed that it remembered carpeted areas and has an option to vacuum carpets before wetting the mop pads for a vacuum and mop run. You can even customize mopping direction based on wood grain direction. It has been picking everything up I’d expect it to on carpet and hard floors and has never gotten lost. I really dislike mopping and this has been making it easy to keep the hard floors clean. In terms of cons: The initial app to vacuum connection setup was a little clunky and the obstacle avoidance isn’t great with cords, but the app makes it really easy to setup no go zones so that hasn’t been an issue for me. You can even setup no go zones in the middle of a clean job (it will pause and continue when you’re done adding the zone), which is a major improvement to the Shark robot vacuum this one replaced. The mop pads don’t raise that high so it looks the some carpet is getting hit, but I haven’t noticed any carpet actually getting wet so probably fine. Overall, I’m very happy with the purchase at a former sale price of $799 based on performance so far.

This is my first robo vacuum, it's changed my life! My floors have never been cleaner. It takes a bit of getting use to, you need to make sure any small cord like phone charges and speaker cable aren't on the floor, because she will eat them! So get organized and declutter your floor so this little robot can make your floors pristine! The app takes a minute to figure out, but once you do, you can customize all the schedules and cleaning settings that you desire. The best feature by far is the hot water steam self cleaning, keeps the mop pads like new to make your floors shine!

Was a die-hard i-roomba fan but as time went on, i bot vacc's went down hill. software programming made them so unreliable. The roborock is just plain easy. It figures everything out almost on its own and the suction power is top notch. It does not destroy my rugs like the more powerful roombas did. This model is quieter than the other roborock that I have and has a smaller profile so it fits more easily. I love both my roborocks. They are worth every penny. ...and it's a lot of pennies.

Ive been using the Roborock for a fee months now and it performs perfectly! It like having a little helper around the house. It frees up so much of my time to relax or clean other things while its doing the floors. It by far the best purchase. I wish i had bought this a long time ago. I habe two dogs and i no longer have to stress about the dog hair on the floor. I turn it on when i go to bed and wake up to clean floor. I cant stop talking anout how much i love this machine. Dont walk run to purchase!!!

I have had my Roborock Qrevo Pro for a couple weeks now and I love it. It was easy to set up with WiFi and learn how to define areas to clean after it did it's 1st cleaning & mapping of our floor plan, I've had it cleqn just my kitchen a couple times and it worked beautifully. My husband has commented on how clean the floors feel when barefoot. This is my 2nd Roborock, but my first with the mopping function. Both have not disappointed me,

To clarify, we have a one story house with tile floor. That said this machine does a great job with the vacuuming and occasional mopping. Is it perfect? No. It does struggle with cords on the floor but gives the option to set such areas as no go zones. We have a towel on the floor by the back door to clean up the dog after she's been outside. It does struggle with that. We pick up the towel before it runs. It has never become stuck and cleans the dog hair well.

The Roborock Qrevo Pro is a powerful and convenient robot vacuum and mop that stands out for its advanced features and low-maintenance design. Its FlexiArm edge-mopping system reaches corners and baseboards that most robots miss, while the dynamic hot-water mop washing keeps the pads clean and odor-free with almost no effort from you. The vacuum suction is strong, navigation is accurate, and the app control makes scheduling and room customization simple. Although it’s on the higher end in price, the performance, smart automation, and overall cleaning quality make it an excellent choice for anyone wanting a truly hands-off cleaning experience.

This works really well for what I needed, which was a daily sweep and a weekly mop. We have a dog that brings in sand/dirt and of course fur, every single day. So I needed a maintenance machine. Does a great job on corners and edges compared to others. I really love waking up to clean floors every morning. I will still do deep cleaning with my plug ins a few times a month, but this is definitely worth it for the daily cleaning upkeep. Saves me a lot of time. We even named him.

This is the best thing ever. I used to spent so much time vacuuming and mopping floor. But now with one touch it does it all. I run it daily. One thing that I don't like is that it does not detect the wires from like a fan, laptop if they are on the floor. It gets tangled and the robot gets stuck. but overall I really like the product!

This vacuum is great. I like the mopping on it. I think it works better than a cloth moving across your floor. The spinning mop works great. I have 5 dogs and it works hard for me every night after I put them in their kennels and pick up their toys. So happy I made the purchase.

I waa a skeptic... my wife tried to convinceme to buy a robovac for years... I wouldn't budge. After my swcond knee replacement, I thought we needed some helo. My wife did the reasearch and identified this robovac as one of the top rated. BestBuy was offering a deal, so I took the punge. Let me say, this robovac is awesome! It's very untelligent! It vacuums and mops and adjusts itself for carpets! Just amazing technoligy! Only complaint is the difficulty in connecting to router and the app is a bit klugy

I love how my house smells and the way it looks when my robot machine finishes cleaning