Customer Ratings & Reviews

excellent very good and as described . good quality and priced

This was purchased as a gift for my daughter-in-law. She is extremely happy with the purchase, and says it works great. I am thinking of getting the Roborock for myself!

The vacuum has been an amazing purchase! The app hands down is the best vacuum app ive seen.

Great Product, good for Wet cleaning and edge cleaning

I owned many robots over the years, this is the best so far.

An Absolute value for money. Roborock is the best maid I have ever had!! Extremely good product with an excellent support . Saif who has been assisting me, always ready to help and solve product related queries.

This is a significant upgrade from my IRobot. it created a floor map much faster. has been consistent in avoiding obstacles.

Perfect Perfect Perfect Big savings my time for cleaning!!!

Amazing Vacuum and Mop Robot! I came from Roomba robots, and the difference is huge!

Does everything advertised with almost no need for intervention

Best combo machine we bought. We really enjoy flexibility.

This is my second Roborock vacumm, I have also an S7 Ultra Max V which has been trouble-free and so my benchmark. This unit has been nothing but problems so far. The initial connection from the App was very problematic and just would not connect. I eventually got it to connect via a manual workaround and I consider myself pretty tech savvy. I would say it was at least 20 attempts before getting it to connect. Next issue was firmware update which took 5 or so attempts across 3-4 hours, it would just stop downloading and would not install. I cycled through lots of power cycles and re-attempts before for no explicable reason it succeeded. Initial mapping (only) run missed a room completely, again my S7 processed the same floor flawlessly. Solution? Nuke it and start over, not a big deal but not flawless. Next issue, the dirty water will not drain into the tank (syphon technically), so it cannot then re-fill the clean onboard tank and actually then mop the floors... The onboard error message doesn't provide a solution other than to 'reinstall' the tank - which of course does not resolve. I have read some suggestions about trying to 'prime' the syphon tube and blow air through various tubes etc, but seriously at this price point? Currently it will vacumm but will not mop and although I'll continue to try and trouble shoot, this has been a far from streamline process and not what I should be experiencing. Lastly, and this is subjective, but it overall does not feel as well made or as robust as the S7, not saying this really effects anything, but thought I would add. If I cannot resolve in the next 24hours, it will have to go back for a replacement.

Not charging after 3 month use. Fallowed all instructions to clean and maintain it.

poor system! it has many issues. it's not worth with that price!

I'm so disappointed in this purchase. The supposed robot vacuum doesn't self dock, charge or have any charging or other task indicator lights, and it doesn't self-empty. It will say it is performing a task but not which one. Garbage. Waste of $700. I will be returning right away. False promises.

I absolutely love this vacuum. We bought the Q Revo Plus, and wemloved thst so much we bought the Q Revo Pro for another floor. I habe had multiple Roomba models, and after getting the Roborock, we wont be going back. Better navigation, a more pleassnt sound, and the smart maps actuslly work! If you plut a no-go zone down, it actually doesnt go there. The Roombas we have had virtually ignore them or where you place them on the map doesn't precisely match the location in the room so you have to guess.