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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Qrevo Pro's impressive cleaning and mopping capabilities, along with its powerful suction and relatively quiet operation. The device is also praised for its user-friendly design and the extensive cleaning options available through its app. However, some users have reported occasional navigation issues, particularly with wires.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 142 reviews
  • Rated 5 out of 5 stars

    Stress relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WoW This vacuum is remarkable. Another chore made simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Carpet and floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning the carpet and cleaning the floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this Roborock which replaced my early model Roomba. Its vacuums and mops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roborock pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have a lot to learn about our Roborock vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product images are misleading. The pictures show what appears to be 8 mop pads included, but the actual package did not come with them. This was disappointing and unclear from the listing. The product itself may work fine, but buyers should be aware that the accessories shown are not included.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi,

      Apologies for the bad experience our product brought you. Please contact our customer service for a prompt solution.

      Our team is ready to work with you and find a satisfactory solution.We appreciate your patience and would be grateful for the chance to make things right.

      Best Regards, roborocksupport

  • Rated 4 out of 5 stars

    Roborock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but not enough. Not good in mopping. it's good to supplement the house cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent very good and as described . good quality and priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for my daughter-in-law. She is extremely happy with the purchase, and says it works great. I am thinking of getting the Roborock for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, good for Wet cleaning and edge cleaning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum has been an amazing purchase! The app hands down is the best vacuum app ive seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elaine Ortiz del Rey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Absolute value for money. Roborock is the best maid I have ever had!! Extremely good product with an excellent support . Saif who has been assisting me, always ready to help and solve product related queries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant upgrade from my IRobot. it created a floor map much faster. has been consistent in avoiding obstacles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum and mop robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned many robots over the years, this is the best so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Vacuum and Mop Robot! I came from Roomba robots, and the difference is huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Perfect Perfect Big savings my time for cleaning!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything advertised with almost no need for intervention

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product for two reasons. It was very difficult to connect to our WiFi. Our router uses 2.4 GHz to 5.0 GHz. The vacuum only operates on 2.4 GHz. When it ran it did not get close to the edge of our trim. I purchased the Sharp Deep Clean and love it.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi, thanks for your feedback and we are sorry about it. We will feedback our suggestion to our prouct department and hope one this device can do better via upgrading the firmware version. If you need further help, please feel free to contact our support team via email address [email protected], we are always here to help you. roborocksupport

  • Rated 5 out of 5 stars

    Best combo package.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best combo machine we bought. We really enjoy flexibility.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not charge after a few month use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging after 3 month use. Fallowed all instructions to clean and maintain it.

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi, thanks for your feedback and we are sorry about it. Please ensure the indicator light in front of the dock is solid on when the robot is not docked and turns off when the robot is placed on the dock. If the light stays on while the robot is docked, the charging contacts may not be properly aligned. Reposition the robot until the light turns off. If it still cannot work, please contact our support team for further help, you could reach us via the email [email protected], we are always here to help you. roborocksupport

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Awesome!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum. We bought the Q Revo Plus, and wemloved thst so much we bought the Q Revo Pro for another floor. I habe had multiple Roomba models, and after getting the Roborock, we wont be going back. Better navigation, a more pleassnt sound, and the smart maps actuslly work! If you plut a no-go zone down, it actually doesnt go there. The Roombas we have had virtually ignore them or where you place them on the map doesn't precisely match the location in the room so you have to guess.

    I would recommend this to a friend
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