Customer Ratings & Reviews
- Model:
- S7 MaxV Ultra
- |
- SKU:
- 6508377
Customer reviews
Rating 4.6 out of 5 stars with 369 reviews
(369 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the S7MaxV Ultra's mopping and vacuum capabilities, ease of use, mapping, navigation, and obstacle avoidance. The robot's quiet operation and long battery life are also appreciated. However, some customers find the price to be high and have experienced issues with the water tank and side brush.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Side brush
Rated 2 out of 5 stars
Side brush tangles on medium pile carpet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have only hard floors, I'm sure this would be fine for you. The issue is that on medium or higher pile carpet, the rubber side brush tangles, so much so that the robot gets stuck, and in order to get it untangled, you pretty much just have to yank it off the carpet since it's so tightly wound. When this happens, it rips some of rhe carpet up too in the process of freeing it. A definite pass if you have higher pile carpet for sure.
No, I would not recommend this to a friend - Pros mentioned:Mapping, Mopping, Vacuum
Rated 5 out of 5 stars
ROI = Me Time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have LVP in a multilevel rambler style home and the S7MaxV Ultra has exceeded our expectations. There are many great robot features such as three selections for manual suction/vibration strengths on the vacuum and mop, reliable mapping, item detection, manual maneuverability, as well as visual and talk options. The robot is quiet, goes over rugs, heater vents, and under or around dining room chairs, tables, and/or sofas. I have vacuumed and mopped an entire level on the balanced setting and the robot maintained over half of its battery life upon completion. I manually fill the clean water and dump the dirty water out weekly after moping the house 1.5 times, however, the robot does an excellent job each time. I wiped the floor with a white rag after the robot finished vacuuming/mopping and the rag used on the floor was clean. In my opinion, the return on investment (ROI) is time, and my time is far more valuable than the cost of the S7MaxV Ultra.
I would recommend this to a friend Rated 5 out of 5 stars
Save time and energy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves me so much more time and energy. It just works and you don’t need to fix it as much as cheaper devices.
I would recommend this to a friend- Pros mentioned:Vacuum
Rated 5 out of 5 stars
Super Bot - Mop and Vacuum in a single run!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first two-in-one robo vacuum. I currently have three different brand vacuum bots and a mopping bot that are in the $300 to $1100 price range. I am comparing Roborock S7 MaxV Ultra's experience with the ones that I currently own. I had it for a week and let it run 4 times so far and am amazed by the technology this brings to the vacuuming and mopping world. This robo vacuum combines both the wet mop and dry vacuum tech into one device and am amazed on how smart this robo vacuum is in detecting the surfaces and switching between dry and wet mopping actions. This hi-tech AI learning robo vacuum took my cleaning experience to a whole new level. I listed some of the notable features this product has. • Minimized human interaction with fully automatic wash + vacuum docking/station + self-refilling/emptying vacuum tanks, self-cleaning, etc. - just fill the docking station's water tank and you don't have to bother filling or emptying the tank for at least a few weeks (10+ runs). It also cleans the mop automatically after each run. • It has superior 3D mapping technology. It mapped out the entire place in the first run and picked the best route to clean avoiding zig-zag operations. It didn't bump against any furniture even while mapping the place. The one thing that I see can be improved on this device is the wire detection, it avoided few wires but failed to detect few wires by the wall and kept running into it. Am guessing, it will eventually learn and avoid those as well. It auto detected the rooms and obstacles named them as well - guessing it used the camera and lidar technology to identify the objects around and figure out what room it's in. • In terms of operation itself, it was quieter than two other brands that I currently use. Suction power comparable to the top brand ones in the market, and I did inspect the dustbin in the vacuum before it emptied it to see if it picked up the fine dust. I am allergic to dust and run my vacuums 4-5 times a week and this one did an equally impressive job of picking up the fine dust. It automatically detected the hardwood floor in the kitchen and bathrooms and turned on the sonic vibration mob. It didn't leave any streaks or wet trails on the carpet when it transitioned from hardwood moping to carpet cleaning. It did an equally good job on hardwood mopping compared to my $500 mop robot. I inspected the dirty tank water to gauge its mopping skills. • The app has all the features that you see on the new robo vacuums - room mapping, scheduling, suction and mop settings, obstacle detection and identification. The best part is the camera, you can remotely turn on the robot's camera and look to see what it's doing - a good feature for pet owners! You can also talk to people (and your pets ;-) at home via the robot's speaker!! Can be controlled by Alexa and Google Home. It also has voice guided features/messages when starting, self-cleaning, and guides you when it runs into issues and recommends what to do. It also has a smart feature for you to set the charging time to prevent it from charging during the peak hours - a super smart feature to save on energy bill! It also has a child lock feature to disable the buttons on the robo vacuum. Highly recommend for those who want to consolidate mop and vacuum products into one device and save on space and power consumption. Can't comment on the durability as I had it for a week. Price, performance, and value are comparable to the name brand ones in the market but definitely cheaper to own and maintain one bot that does both mopping and vacuum.
I would recommend this to a friend Rated 4 out of 5 stars
Robot vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a little confusing but once it was done. Works like a champ just watch out for wires or power cords on the floors.
No, I would not recommend this to a friend- Pros mentioned:Mopping, Vacuum
Rated 5 out of 5 stars
Lives Up to The Hype
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This truly is THE robovac to rule them all. I've been using the Roborock S7 MaxV ultra in my 1400sqft two-story townhome almost daily for almost two weeks now. It has done an incredible job of keeping both my carpeted and tile floors clean. For the most part, the entire experience has been flawless with a couple of minor exceptions during it's first cleaning run. The Roborock S7 did get stuck once underneath one of my recliners. It also had a problem with getting back to it's dock. Again, this was only during it's first run where it was still trying to map and learn the environment. For both of those instances, the Robovac app notified me to please check on the device and free it from any obstructions. All I had to do both times was briefly pick it up off the floor and just set it back down. It automatically re-positioned itself and managed to finish it's cleaning session and return to it's dock with no issues. The Roborock S7 MaxV has incredible floor mapping and obstacle recognition which is made possible by it's LiDAR navigation. I've watched it several times easily breeze around tight corners, tv stands, coffee tables, underneath my dining table with several scattered chairs, and around fitness equipment that I have in the living room with no issues. Having both functions of a vacuum and a mop in a robovac has been a game changer. The vacuum easily has the most powerful motor out of any robovac I've ever tested (it has 5100Pa of suction which is insane for a robovac!). This robovac does a phenomenal job of auto detecting the surface it's cleaning. During it's cleaning sessions, the mop would automatically retract whenever it detected carpet. The mop head performance was also very impressive. I was honestly surprised by how well my tiled floors turned out. I became curious and researched the mop performance. Turns out the mop head vibrates 3,000 cycles per minute! I've constantly watched this robovac to see if it would mix up the surfaces and start mopping over rugs or carpeted surfaces but it has performed perfectly. It also has a strong headlight that automatically illuminates any dim or dark areas in it's environment. The charging dock truly is the star of the show here. The included 3L clean water tank, 2.5L dirty water tank, and dust bin makes it so that your cleaning experience is practically fully automated. I love the practical design of these tanks. They're basically small tubs with handles which makes it very easy to fill or pour water out. I've filled the clean water tank once and it's easily lasted over a week through multiple mopping sessions. When the robovac returns to it's base, it automatically empties it's dustbin, washes the mopping pad, and refills the clean water compartment inside the robovac. Roborock claims that the auto-dustbin emptying can go upto 7 weeks without having to change the dust bag. This robovac comes with one preinstalled 2.5L dust bag as well as an extra one inside the box. I think it's worth mentioning that Roborock recommends that you setup the docking station on a hard flat surface with clearances on either side as well as in front of the dock. For testing purposes, I placed the dock on carpet in my living room to see if the roborock S7 would have any trouble either dispatching from it's dock or returning to it's dock. Aside from it's first run, it has never had any issues leaving the dock or returning to the dock over a carpeted area. Figured this bit of information may be useful for those who may be limited on where they can place their dock. The Roborock android/ios application for this product is on another level both in terms of practical usability and features. This is one of those products where the the mobile app completely elevates the experience. I have to give kudos to the dev & design team. There are so many useful and practical features in the Roborock app. For starters, the app displays the battery level, the cleaning area size in your home, and the amount of time it will take to clean that area. It automatically draws an entire map of your home which includes all of the different rooms and areas. The app automatically labels all the rooms and the floor types for each room. It even places little icons that resemble things like furniture, tv stands, footwear, obstacles, dining tables, and several other points of interest. Very impressive. As the robovac cleans and makes it's way throughout your home, it visibly draws it's route on the map in real-time. Since I have two stories, it saves two seperate maps (it can store upto four). You can start, pause, resume, and return the robovac to it's docking station directly from the mobile app. You also have a plethora of options in terms of changing the suction power (i.e. quiet, balanced, turbo, max), the mop scrub intensity (i.e. mild, moderate, intense), the mop route (i.e. standard, deep), and you can even manually customize the way the Roborock S7 will clean based on the floor and room type. A very neat feature within the app is "Remote Viewing". This feature allows the app to tap into the robovac's camera, regardless of your location, and watch in real-time as your Roborock S7 roams around your house cleaning. You can even talk through the app and the robovac will use the built-in mic to reproduce your voice. Although this feature seems more of a novelty, I found it to be pretty neat. It allows people that may not have an existing indoor camera system in the home to take a quick peek at what's going on. For those that have kids or pets, you can quickly say Hi! It also has a feature for pets where it will improve obstacle recognition at the cost of cleaning efficiency. Lastly, I'm impressed by the amount of firmware updates that are regularly released on the app and pushed to the robovac. It instills confidence that Roborock is continously working to improve things like obstacle recognition and performance to ensure that their flagship remains the best possible offering on the market. Overall, I can't state enough how impressed I've been with the performance, features, and practicality of this product. It is, without a doubt, the most innovative and complete robot vacuum solution that you can possibly get. Even the presentation of this product was extremely premium. Not only was it packaged very thoughtfully, but immediately upon opening it, I was presented with a large quick guide with clear illustrations on how to immediately get started with my new robovac. When a manufacturer goes the extra mile to ensure you have the best possible hollistic experience through it's packaing & presentation, ease of product use, well optimized app integration, and the best product performance on the market, it truly makes for a 5 star product. For those that are constantly looking for the absolute best in-class smart home products to automate a lot of life's more mundane tasks, this is easily the best choice when it comes to vacuuming and mopping.
I would recommend this to a friend Rated 5 out of 5 stars
Feature I never knew I needed, Amazing!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I begin the actual review, a few words about me. I’m a middle age single man, living alone (unless the cat counts). I stay busy with work, hobbies I am passionate about like pickleball and live music, and have an active social life; and as a result, vacuuming and mopping have always been low on my priority list. I have a BobSweep automatic vacuum, but I’ve never felt it did a very good job and it’s gotten sparse use the last few months. The path it takes is just too random, it gets stuck too often, and doesn’t have a great amount of suction. But then the RoboRock S7 MaxV entered my life and wow! What a difference! Let the formal review begin. After unpacking the device, I filled the water tank (just tap water, no chemicals needed), downloaded the app, did the initial registration through the app, and turned it on. The first thing it wants to do is map your house, so I got everything off the floors, opened the doors, and let it scan. It doesn’t clean during this time, but simply runs around the perimeter of your home, using it’s built in radar to map the entire home, entering each room to figure out where everything is, what the floor type(s) are, and then returns to the base to fully charge itself. All the while, it talks to you, explaining what it’s doing: Cleaning the mop, returning to base, cleaning, etc. The cleaning functionality is truly amazing and in so many different ways. It knows if it’s on carpet or on a hard surface. It mops the hard surfaces and retracts the mop head when it’s vacuuming carpet. It avoids obstacles very well, although it did get hung up on my drumset’s kick drum pedal so I have to keep that up when it’s cleaning, but otherwise it’s been a champ. Besides the radar that it used in mapping the home, it also has a decent resolution color camera built in, and you can even view what it sees from the app, whether your phone is on the wifi network or even just on a 4G connection when you’re traveling far from home! It was fun demonstrating the vacuum to coworkers a few days ago, showing them the RoboRock’s eye view of my house as it cleaned. If the vacuum gets below 20% battery capacity during a cleaning cycle, it returns to the base to recharge, and can resume exactly where it left off after it’s done. I really like the functionality of app it comes with. I can create one or more schedules for it; I can have it clean the entire house or just certain rooms; I can create “invisible walls” of places I don’t want it to go, and can even take remote control and move it wherever I wish. Finally, I have to talk about the docking station, which is a high powered robot on it’s own. When the cleaner returns to the base, it empties the wastewater from mopping into the wastewater bin; refills itself with fresh water, and even evacuates the contents of the dust bin into the collector on the base! As with any product, there are things I wish were different/better. As a cat owner, the number one thing the vacuum picks up it cat hair. The dock’s bin that the cleaner empties into uses bags that fill up after just 4 passes through my home. So far, I have emptied the bag into the trash and re-used it, but that takes a bit of effort; I wish it was like my Dyson vacuum cleaner and just emptied into the plastic bin for easy dumping. But that’s my only constructive criticism. I am truly blown away by the quality of the job this does. As you can see in the photos attached to this review, it can work in challenging environments including dodging the drum set components, moving effortlessly in a room with hardwood floor and an area rug on a portion of it, and you can see the pattern in the carpet showing the consistent path it takes when vacuuming. Well done RoboRock! I would recommend this to anyone, especially those on the go for whom setting aside time for vacuuming and mopping is a challenge.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Complete solution for floor cleaning!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 4th Robo cleaner between vacuums and floor mops and it is by far the most mature and complete solution we have used to date. Conclusion: This is a fast, easy to maintain, easy to schedule patterns, can mop with soap, vacuum floors and can adapt and clean in an efficient way for years to come without needing to adjust anything. I definitely recommend this solution. Design: this robo vacuum and mop combo is well designed, and can blend in with any décor if its exposed. the base is the charger and the cleaning station and has a 2 water tanks for clean and dirty water and one tank that houses the exchangeable dirt bag that results from vacuuming. the base does take some real estate though! its about a foot and half deep and about a foot high and almost a foot wide. if you have a smaller room or apartment this might not be a great solution for you. Setup: take out of the box, find a place to put the station in, take all stickers off the base and the robo vacuum, fill the clean water tank, attach the exchangeable dirt bag, download the roborock app, connect to your roborock cleaner, update the firmware if needed and you are good to go. App ease of use: the app for RoboRock is the most stable, fast and responsive app I have used on a robo vacuum to date. the features are great from setting zones, to remembering rooms to scanning and setting virual no go zones. the ability to set multiple schedules for different rooms and the ability to see whats happening in real time. the app is stable and very good. Water tank capacity: the water tank is enough to do a deep clean for almost 1000 square feet of hardwood. which is plenty and all you have to do is add clean water to the clean water tank and flush the dirty water from the dirty water tank. the tanks are easily detachable like lifting a small bucket off the floor. Mapping: since the robo vac has cameras and sensors and a fast processor. it did map the room in the first clean which took a little bit longer, but changed course in the second cleaning and used the most efficient and fast route to clean the room after the mapping was done. the vac also automatically tags obstacles and names them based on shape (thanks to AI I think). cleaning: this is where the vacc shines. we have 3 cats and a teenager who leaves more crumbs behind him than a cat sheds hair! the cleaning is very very good and the hard floors are always shiny after the cleaning and we are very happy with it. cleaning the vacc itself: the vacc cleans itself! and cleans the mop between floor cleaning cycles and you don't need to do any dirty work! this alone gives this mop 5 stars. operation on hardwood/ rug/ carpet mix: We have hardwood and carpet across the house and this roborock can recognize that and raise or lift the mop when it detects a rug to avoid any unnecessary resistance. we love this Robo Vacuum/ mop combo and look forward to using it for years to come.
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
Roborock leads in innovation & customer support!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roborock at the time of purchase in 2023 was the only robot vacuum that integrated a functioning mop in addition to being able to empty dirty water and refill with clean water. It was actually the first all in one robot vacuum being offered at this time. For a home with all wooden floors this is a great product! My mom actually complimented my purchase saying this was actually a great investment, compared to other expensive purchases like air purifiers. It’s funny how other companies soon started following suit building 3 in 1 or 2 in 1 functional robot vacuums! Also yesterday (3/30/25) I contacted Roborock customer service on a purchase I did 3 weeks prior, I messaged support explaining to them that I had accidentally purchased the wrong dust bags. The very same day I receive a refund for wrong dust bag and message saying no return is necessary of wrong item and link to purchase correct ones! Definitely saved me the trip and time! Point is there support team is more than willing to help and satisfy their customers with maximum support! I am truly a Roborock fan and hope to see the company succeed!
I would recommend this to a friend - Pros mentioned:Mopping
Rated 5 out of 5 stars
The Cadillac of Robot Vacs; Steep Learning Curve
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roborock S7MaxV is without a doubt the most advanced robot vacuum that I have had in my house. It lives up to its Ultra moniker by providing options that you don’t see on many robot vacuums, although it does cost a premium price. The Roborock S7MaxV is my fourth robot vacuum. I have two other vacuums in my house right now, one for the master bedroom, one for the rest of the upstairs, and now the Roborock downstairs. The Roborock cost more than the other two vacuums put together, which is something that has to be factored in when one is considering cost to value. For me, my downstairs is almost 1800 square feet of exclusively hardwood flooring, and the ability to have a robot vacuum that also mops when told to do so is A+. The Roborock comes in a huge box because it is unlike any robot vacuum you’ve owned. The charging base, which holds a dustbin (auto empty), a water reservoir for cleaning the mop and filling the wet side of the vacuum, and a waste water bin to collect the dirty water that is used to clean the mop mounted on the underside of the Roborock. Be prepared to supply some real estate to the charging base/dock, because it will take up a few square feet of room. Getting the Roborock ready to rock and roll (get it?) was relatively easy. Pull everything out, read the instructions, remove the tape from a few different spots, download and install the app on the iPhone, and sign up for an account, and it was time to connect the Roborock to the network. Keep in mind you will need a 2.4 GHz network for the connection. The Roborock will not connect to a 5 GHz network, which I discovered after ignoring the message that it needed a 2.4 GHz network. After I figured that out, connection to the network was quick and easy. There was an update that needed to be done and then I was instructed to allow the Roborock to explore my downstairs. I picked up anything that shouldn’t be on the floor and sent it on its way. I didn’t realize I had selected vacuum and mop while exploring, which meant the Roborock immediate started to vacuum and mop as it moved through the downstairs making up a map. I must say it did a fantastic job. Not only was my floor cleaned extremely well by vacuum and mopping, the map was extremely detailed and spot on when the Roborock finished. I did have a couple of hiccups. The initial pass, the Roborock seemed to confuse itself and just sat in the same area spinning around and around. After five minutes of this, I sent it home and then sent it cleaning again. It was good for the rest of the first pass, but when I used it again a day later, it did the exactly same thing in a different spot. Not sure what was happening. I picked it up and put it somewhere else, and it seemed fine after that. Weird… I feel like if there is any weakness to the Roborock it is the learning curve that comes with it. The manual is not the easiest to work through, the app can be very confusing with all its options, and due to the extras that the Roborock has, it can be a little intimidating to maintain and use. My other two robot vacuums are very much easier to maintain and clean, but they don’t clean to the amazing extent the Roborock does. It’s mopping function saves me from having to break out the Swifter after every vacuum, which is absolutely awesome. To me, the Roborock S7MaxV is like a fully loaded car, with all the bells and whistles. Some of those bells and whistles you might never use, but it’s really cool to have them. It even has a spotlight that comes on when it gets into areas that are dark! Other robot vacuums are like the base models, few added bells and whistles, but less to go wrong and cheaper. Which one is best? For me, the Roborock is the pinnacle of robot vacuum collection. It is the Cadillac that keeps my downstairs clean, regardless of three kids and a cat. Those other vacuums? Meh, they’re upstairs, out of sight, holding down the fort. Bottom line is, if you have a large floor plan, the Roborock has it covered. Have carpet and hard floors? No problem, the Roborock has them covered. Want to mop some spots but not others? No worries, the Roborock can do that. It can do anything you need it to do besides climb stairs, but even then you can store additional floors in the maps section and take it upstairs and tell it to do its thing and its cool with it. If you have the dough, don’t hesitate to get the best robot vacuum out there right now, the Roborock S7MaxV.
I would recommend this to a friend Rated 1 out of 5 stars
Defective dirty water draining out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First use after the product arrived yesterday, the water from mop washing won't drain into the dirty water tank at all. Like a defective water pump issue. Mop cleaning produces "Error 44 filter blocked". Followed steps from support posted by other users with the same problem on Reddit. The troubleshooting steps don't fix the problem. I'm not the only one. I've quadruple checked and certain a defect. Waiting to hear back from Roborock support on a replacement dock. If that support doesn't go well, will just request refund from Best Buy and send it back since it arrived defective. Will update this review as resolution progresses. Other than this fatal defect, the quick mapping, vacuuming and mopping on our 1000 sq ft of wood floors all went well. (Of course we only got a couple of rooms done prior to the mop cleaning triggering the failure.)
No, I would not recommend this to a friend- Cons mentioned:Side brush
Rated 5 out of 5 stars
Roborock S7MaxV Is The BEST Robot Vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Until there is a new “top dog” in the robot vacuum space, this Roborock S7 MaxV Ultra is IT, the one to beat. I am a longtime fan and follower of Roborock products, with over a year of hands-on and in depth experience with other Roborock products leading to the S7MaxV Ultra. It hasn’t taken long to see that their engineers have learned from other makers’ efforts and innovated to create what others only can hope to achieve. What won’t it or can’t it do? It cannot go up or down a step, such as to a room that is one step up or down. It cannot vacuum baseboards or anything else that is above the floor level. It cannot nor should it be sent out to clean anything except bare floors or rugs/carpets that have any pile other than the lowest of the low. That’s not what this or any robot vacuum is designed to do. Its round shape makes it impossible to clean into corners. Finally, it cannot move furniture out of the way. That’s a pretty short can’t do list! What it CAN do is unlike any other of which I am aware or that I have experienced. **WHAT’S IN THE BOX** • Roborock S7MaxV with Auto Empty dock, some assembly required without tools • Self-washable floor cleaning pad • Replaceable dust bag for Dock **THE SETUP** Follow assembly directions. Download and install the Roborock smart phone app for iOS or Android. Create an account. Assemble the dock. Fill the clean water bin with water. I recommend distilled water to prevent mineralized water from leaving deposits. Place the S7MaxV Ultra on its charging perch to charge the battery before its first cleaning mission. The app is extensive, with numerous twists and turns. Find 2D, 3D and Matrix mapping information and decide what is best for you. One particularly useful setting in Object Avoidance. Here, the S7MaxV can be set to not get too close to an upcoming object or a wall, OR it can be set to use a gentle touch to determine that it has gone far enough. The latter is my preference. I want “her” to clean as much of the surface as possible so there is less follow-up cleaning to do. Time and space constraints prevent a comprehensive write-up here. Buyers are urged to dive deep into the app and all settings to become educated and expert with the software. This is not a simple set and forget product. Those who fail heed this advice are, I am afraid, destined to be less than satisfied with this product. On the other hand, expert users who are also tech geeks will come to appreciate the S7MaxV Ultra like nothing imaginable. And now it’s time to . . . **PUT IT TO THE TEST** ONLY because of my previous extensive Roborock product experience can I send her out on her appointed cleaning rounds. Expectations are reasonable. Everything that can be removed is moved from the floor, providing the most obstacle-free cleaning path possible. With all of this in mind, the S7MaxV Ultra did not disappoint for a moment. I set this Roborock to make three washing passes along with vacuuming. The VibraRise mop automatically raises when carpeting or a rug is encountered. NOTE - this and all robot vacuums should only be used on bare floors or on very low pile rugs and carpets. When she sensed the need, she docks mid cycle to wash the mop, dirty water into its tank, then filling the on-board tank with clean water. Then, out to resume cleaning where she left off. On my wish list is the ability to sense a full dust bin is full and auto-empty mid-cycle. An over-full dust bin can and will cause a clog in the emptying path. Trial and error! I hope my request for a fix will come in a future firmware update. Be mindful of the dust bin’s emptying path through the dock and its frequency. Only after the complete cleaning cycle has concluded and on the final docking will she empty the dust bin. Lift the lid, remove the dust bin and inspect for fullness before docking, but after cleaning. Users will learn of preemptive bin and filter care and prevent the learning curve that I went through, a clogged dust bin and clogged path to the bag in the dock. Feel free to manually empty the bin at any point during cleaning routines. I disagree that this is hands-free for up to seven weeks. The dirty water will become rather ripe. Users are advised to get to know their own inspection and dirty water tank cleaning cycle needs. Mine was, shall we say, a bit nasty. It is easy to empty and wash out, and easy to add clean water as needed. In addition, after each automatic cleaning cycle, inspect the underside of the robot and remove debris that can and will clog and impede the side brush motion. Remove the main brush to clear debris that will accumulate underneath it. Self-cleaning is not perfect cleaning, so users are urged to know the extent to which interventional cleaning will be needed. Full or partial cleaning cycles may be set. The user is in charge. Similarly, this Roborock can be sent out for to clean just room, a defined area or full cleaning, or, using the app’s remote control, spot cleaning can be accomplished. Have fun with the camera! Say hi to the family, visiting friends and the critters, from ANYWHERE in the world. **CONCLUSION** WOW! What a robot! What haven’t the Roborock engineers thought of? Very little, to be sure. This is as close to perfection as this reviewer has experienced. Therefore, while it is not perfect, it is perfection-adjacent and highly recommended SO LONG AS IT MEETS the user’s needs and so long as realistic expectations are understood. **WARRANTY** One year manufacturer’s parts & labor warranty
I would recommend this to a friend Rated 2 out of 5 stars
Scratching glossy floor.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great robot vacuum and mop. But be careful it can scratch you floor.
No, I would not recommend this to a friend- Pros mentioned:MoppingCons mentioned:Water tank
Rated 5 out of 5 stars
Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for about a week and am very impressed so far. Pros: App is very feature rich Navigation is fast and efficient Approaches walls and objects carefully instead of bumping into them at full speed (unlike some competitors' robots..) Great pickup ability on hardwood & tile. Above average on carpets Object avoidance works very well, not perfect though Automatically raises mop pad on carpets Auto emptying extracts almost everything and mop cleaning feature cleans the pad thoroughly Can clean the mop between rooms which is awesome as it avoids cross-contamination Rubber main brush doesn't seem to get hair stuck around it very easily Can view camera live feed and control it remotely Can schedule cleanings and customizable routines Battery life is better than expected Cons: No bin full sensor Ultra dock uses bags (which aren't cheap) Clean/dirty water tanks are about 3L, not small but could be bigger to prolong time between filling/emptying Rubber main brush has hard time picking up pet hair on carpet Overall an incredible robot & dock!
I would recommend this to a friend - Pros mentioned:Mapping, Mopping
Rated 5 out of 5 stars
I love this machine!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate vacuuming. Always have. Unfortunately, in the division of chores in our house, it became my responsibility. So a few years back I got a robot vacuum for xmas, but it was a cheaper one, and it was kinda "meh." Can't remember the brand. It did inspire me to buy a Roborock S4, though, which I loved. Unfortunately, after one too many of my son's charging cords got run over, my S4 finally died around Thanksgiving 2022. Technically, I could have bought replacement parts, but whatever. This was my excuse to upgrade. I did my homework (thank you Vacuum Wars) and opted to stay with the Roborock brand. The S7 Vmax Ultra is way better than I could have hoped! I love the Roborock app. It's easy to use, including setup. I really liked the quick mapping feature on the S7. It allowed me to map the house and set up the rooms and barriers/no-go zones quickly. I thought the automatic division of rooms was so-so, I think I ended up redividing them all manually. With the S7, I am using the scheduling feature to ensure that it runs regularly, as opposed to manually starting the cleaning like I did with the S4. I did not think I'd like the automatic dustbin emptying as much as I do. With my S4, it always felt good seeing the amount of dirt collected when I ran it. However, as my wife pointed out, that always led to a dust cloud on top of the trash can when you threw anything else away, which we don't have now since the S7 dust is all contained in a disposable bag. I did a few unofficial tests with the mop on my kitchen floor. My overall impression is that it is a pretty decent mop. I used to Swiffer it like once a month or so, but now I just let my Roborock do the job on Saturdays while we are out of the house. So that was an unexpected win! We are actually going to remove the carpet in most of the downstairs next year (right now my dining room is carpeted...terrible choice if you ask me), so having the mop for our new flooring will turn out to be really nice. One unexpected byproduct of owning a robot vacuum is it's helped train our son to pick up his toys. When we got the S4, he was fascinated by it, so it was easy to tell him, "Pick up your toys so we can run Rob!" After a while it became a habit which has more or less stuck, although I usually do a visual sweep of the house before I leave for work on the days our S7 runs just to be sure. I guess that's a possible drawback of the bag system, there's no finding any little toys or whatever that get vacuumed up. Luckily, he's old enough now that it's not really an issue. So I guess I've prattled on long enough about all the stuff I love about this machine, so it's time do discuss the negatives, as there are a few. Number one is with the auto scheduling feature, it is lacking in a "skip the next scheduled cleaning" button. Recently my wife was home sick for a day, and I had to go in and manually remove Tuesday from the list of days it was scheduled to run as I didn't want to disturb her if she was asleep on the couch. The automatic dustbin emptying feature is LOUD for like 30 seconds. Not really a complaint, just was unexpected. So a "skip cleaning" button would be nice. Next, while the bag system has it's merits, I really do hate buying something just to throw it away. Having a dumpable bin would be a nice option. Also, it would let you see if anything of value was sucked up. I haven't bought any bags (or other replacement parts) yet, but I'm guessing they aren't super cheap. Next, the obstacle avoidance feature is supposed to identify and avoid stuff left on the floor, but I'm unimpressed. I did a test, and it ran smack into a pair of slippers as well as a belt lying in the middle of the room. Also, it wrapped up a charger cord that had fallen off the table. No damage done, but it did stop the vacuuming that day. Pretty small complaint list, if you ask me. This machine is pricey, don't get me wrong. I did save like $400 by getting a black friday deal, but it's still a lot of money for a vacuum. However, the benefits are very much worth the cost if you can swing it. Our house is so much cleaner than it has ever been. When the morning sun shone in the windows, you used to just SEE the dust floating in the air. That is no longer the case, or at least not nearly as bad. Our allergies are not nearly as bothered as they used to be. Once it's set up, you can mostly forget about it. One improvement I forgot to mention is that I like the brush better on the S7 than the one on the S4. It doesn't have bristles, just rubber fins that seem to do just as good of a job without constantly needing the lint cleaned out of them. My wife has long hair, so be aware that you will still need to clean that off of the brush regularly. I do it once a week using a seam ripper I purchased from a fabric store, as the S7 does not include one like the S4 did. So if you are still reading, thanks! I've really enjoyed writing this review. I can't say enough good things about this machine. While it is not perfect, it has taken a chore that I absolutely hated and never did frequently enough and turned it into a job that takes like 10 minutes of effort a week, and minimal effort at that. For anyone wondering, I've been using my S7 for 3 months as of now. Our downstairs is approximately 900 square feet, with about 2/3 of that being carpet. The remainder is a mix of tile and LVT. It has a multi-level function which I used on the S4, but haven't set up yet on this one. Eventually I will do the upstairs and basement as well since it can store multiple maps for different levels of the house. I run the vacuum 3 days during the week and a vacuum/mop cycle once on the weekend. Sometimes I run it more just cause I can. I like to tell people "I think I'm going to vacuum my house now" while we're out doing something, and then show them the app and start a cycle. I know, I'm a nerd. But my house is clean!
I would recommend this to a friend Rated 5 out of 5 stars
Almost perfect automated cleaning
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros Mapping is quick and precise Doesn’t hit furniture and walls Recognizes most obstacles and avoids them Able to traverse higher room thresholds Low profile gets under most furniture Very little hair tangling Can vacuum and mop all at once Relatively quiet Speaks out when it has a problem Camera doubles as a security camera Dock empties and cleans automatically Local AI processing Can still do main functions without WIFI Cons Dock is very large Camera can be a privacy concern for some Doesn’t have a way to save spot cleaning zones Doesn’t support room cleaning order yet Still sometimes gets tangled on cords LIDAR thinks furniture skirts are walls Design and Features The basic design is a standard disc shaped robotic vacuum with the cleaning roller in the middle between the wheels. This makes the cleaning path smaller than the D shaped robotic vacuums and leaves a much larger gap on side which the spinning side brush attempts to handle. The mopping pad is on the back section and is the entire width of the vacuum allowing it to mop large sections without a problem. The top hinges open allowing access to the dust bin while the water tank is accessible from the back. The top has the LIDAR scanner which maps the room approximately 4 inches off the ground while the front has the structured light scanner, camera, and LED light to allow the camera to see in the dark and still perform AI detection. The cleaning base is very large but not as tall as others. You will need to find a large space in your house to place it, but thankfully it only needs about a foot and a half of clearance on the sides to work. In testing it worked fine in a space of 32 inches wide by 20 inches deep even though that is far less than the recommendation. There are separate tanks for dirty water, clean water, and the vacuum bag. While the vacuum section is not removable, the two water tanks are making it easy to bring to a sink for emptying and refilling. Setup and Performance Setup is straightforward. You just create your account via the app and connect the robot to your Wi-Fi. It will prompt to update if needed and then you can have it perform a mapping run. It takes about 45 minutes to map the entire house and then you can name your rooms. It does detect floor types, but you can also define them yourself in the app. It will automatically suggest room dividers, but they are adjustable. You can define no go zones, zones for only mopping, and zones for only vacuuming. You can also place furniture in the rooms to help better visualize the layout. Zones can be defined for cleaning but each time you browse to the zones section it automatically adds a new one. You also can’t tell it to vacuum a zone by voice or via schedule. Zone cleaning can only be done manually. Hopefully they will update to allow zone cleaning on schedule so you can have small, high traffic areas cleaned more frequently without cleaning a whole room. You can clean the whole house or a specific room by voice. Scheduling can clean the whole house or several rooms. The latest update says the option to choose room cleaning order has been added by so far it is not visible in the app. The floor plan can be viewed in 2D with each room being a different color, as a grayscale 3D map, or in what is called matrix which is like an AR version that only works on newer iPhones with a Lidar scanner. While 3D and Matrix are nice and help you better visualize what the vacuum sees, the most useful is the standard 2D map. Cleaning starts with the vacuuming announcing what is going to do. It will announce “starting selective cleaning” or “starting room cleaning” followed by “going to wash the mop” each time before it starts to work. It can be helpful to hear as you can verify what it is going to do. While there isn’t a specific setting to turn this off you can turn the volume down if you have a consistent fixed schedule. Strangely while the voice feedback for what it is doing is specific, problems are sometimes spoken as error codes. For example, when there is a problem with the dirty water bin or the clean water bin it has just said error code 39 instead of, please refill water or please empty dirty water. It would be nice to see Roborock further refine these error messages to be more descriptive in the future. Cleaning has been very good, but the full effect takes several runs. You can start by setting the vacuum to maximum suction and the mop to intense cleaning as well as set it to do 4 passes to speed up the process. After a few runs all but the most stubborn stains are cleaned off hard floors. On low and medium ply carpets it does a good job cleaning but doesn’t clean deep enough to create distinct cleaning lines. Also, because of the inset roller, the carpet isn’t cleaned as thoroughly up to about 3 inches from the wall so for those with pets you might need to occasionally do a manual touch up vacuuming against the walls. While the documentation says it can switch between mopping and vacuuming only on low pile carpet, it has done well on medium pile carpet and barely adds any moisture to it. When verified with an infrared camera the mop does touch medium pile carpet when lifted, but the amount of moisture it adds is already evaporated by the time it is starting the next row. The bonus of running a vacuum and mopping run in one is that on hard floors it vacuums up debris and them immediately mops leaving no chance for new grime to collect before mopping. This reduces the likelihood of leftover dirt and loose material from scratching the floor during mopping. The result is a clean, grit free floor with little to no streaks. One area that could be improved is, somewhat oddly, sensors. No sensors are included for dirt, full bin, or empty water tank. It would be nice to see future versions include a dirt sensor to know if more cleaning is needed in a certain area as well as a dust bin full sensor or water tank empty sensor. As it stands now, the S7 empties the dust bin and refills the water on a set schedule instead of as needed. It would also be nice to see an update to the charging logic to shorten cleaning times. In use, it cleans all but two rooms of the house on one charge. Then it returns to the dock to charge for several hours until the battery is fully charged only to clean for 20 minutes. Instead, since it knows how many square feet are left it would be great if it could charge enough to clean that remaining area and then finish the job. Surprisingly even though Roborock makes no claims of handling hair without tangling it has done an excellent job of keeping the roller clean with two dogs and two long hair family members. The only area that does collect hair is on the main shaft of the roller but so far it hasn’t caused damage to the roller whereas this has happened on vacuums made specifically to handle hair. Noise has been good with guest stating the vacuum is quieter than they would have thought, possibly this is because it doesn’t speed up the vacuum until it is on carpet which tends to muffle the sound more. You could watch a show or hold a conversation in the same room with it albeit at increased volume. It does also list a quiet setting, but no one could notice a significant difference in volume between modes. Probably the most important question for the S7 MaxV is how good the new AI is. The short answer is, nearly flawless. The LIDAR navigation means it knows exactly how close to get to furniture without touching or bumping, with the minor caveat being that bed or couch skirts are seen as walls. Combine that with the structured light camera, visual camera, and LED light and the AI recognizes most things even in the dark correctly and avoids as needed. You can also set it to save pictures of obstacles in the onboard storage so that you could inspect them later to see if it correctly identified them as well as instruct it to not classify an object as an obstacle in the future. Most of the time this works very well. If you are concerned about privacy, the AI doesn’t seem to send anything to the cloud as it worked just as well without an internet connection. You just can’t control it via your phone or voice assistant without internet. It was able to identify couches correctly as well as shoes and power strips. It even saw the dogs walking around and would pause so as not to get in the way. If the dog moved fast enough it would continue, otherwise it would check back later to see if the area is clear to clean. The one area that could still use improvement is recognizing cords lying flat on the floor or pieces of paper. On more than one occasion it would fail to recognize a charging cord and would snag on it and drag it around the room. It also sometimes sucks up small pieces of paper which have become lodged in the rollers. Still much better than average but still has room for further improvement. The camera can also be used for remote viewing if you like. By default, this feature is disabled and can only be enabled locally by holding down the buttons on the vacuum. After enabled it can be used remotely without pressing the buttons again. Audio and video quality is good, but reliability is hit or miss even when at home or on a good internet connection. The base has been excellent at both emptying the dust bin and cleaning the mop. It empties the dust bin through the roller. This seems have the benefit of cleaning the roller. After over a week of daily cleaning the mopping pad is also fairy clean with minimal stains, however the water used to clean the mop sits in the base and develops a smell. Cleaning the mop cleaning area helped. Final Thoughts The S7 MaxV Ultra is the closest yet to fully automated floor cleaning. It only needs very occasional attention with some periodic maintenance. If you have been wanting a robotic floor cleaner that takes most of the work off your hands without much fuss, the Roborock S7 MaxV Ultra is hard to beat right now.
I would recommend this to a friendRated 4 out of 5 stars
Great Performance After Rocky Start
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roborock S7 MaxV is supposed to be the pinnacle of robot vacuums currently on the market with an all in one approach. This robot vacuums, mops, self-empties, self-cleans the mop pad, etc. so what else can’t it do? Well, I have to admit when it works properly it works extremely well but unfortunately I am on my second unit because the first one was defective straight out of the box. I’ll dive into the details later. In The Box: - Robot - Docking Station w/ Long Cord - Extra Vacuum Bag (One Pre-installed) - Manuals Setup: Out of the box, it takes about 10 minutes to get the robot and dock setup. It’s a very simple process. The dock is large so make sure you have a place in mind before you purchase this setup otherwise you might be left scrambling. Once you place the robot on the dock it should start charging and you can then pair it to the Roborock app. Once this is complete you have access to a TON of settings to customize the cleaning experience, adjust the map, and make this robot work for you. Usage: The robot will first do a fairly detailed mapping session on its first cleaning cycle so don’t expect it to do everything on its first run. It took about 1 hour to map a 1,500 square foot area of the house. The app with automatically trying detecting the “rooms” inside this area. Given, I have had two different robots so its done this process twice it detected different rooms each time but you can adjust this yourself inside the app after a few runs. It will continue to map the layout after a few runs and eventually it will get to the point of knowing where everything is. You can manually add barriers, objects, and zones to customize the cleaning experience for you. Of this roughly 1,500 square feet, about 60% of it is tile and the rest is carpet. During a full clean including mopping and vacuuming, the robot will pre-wet the pad on the dock assuming the clean water take is full. Once the pad is wet, it will begin scrubbing the floor. Once it encounters a carpet section, the pad will lift and the vacuum will run. Then once back on hard floor, the mop will drop down and start scrubbing again. This is truly very neat to see because it works very well overall. You can set vacuum and scrub intensity inside the app separately. After so long as mopping the robot will return to the dock, clean the pad, and return to its cleaning cycling. In my typical cleaning cycle it will return to clean the pad twice which adds a few minutes but it’s nice to know the pad is cleaner than it would be if not cleaned during the cycle. After a complete cycle, the robot will clean the pad, dry it if you want, and then self-empty the vacuums dustbin into the bag on the dock. This is done all by itself! It is loud when it self-empties but good thing you can set when it empties and when it doesn’t. Overall functionality is great and it does a great job avoiding obstacles and cleaning the floors. When it comes to the water tanks, I believe you should be able to go at least 5 cleaning cycles before even having to worry about checking them. The vacuum bag should be able to go for a long while assuming your house is fairly clean and pet free. If you have several pets, it will obviously fill up quicker. This vacuum is truly hassle free as long as it works properly. Defective First Robot: I feel like I need to disclose the problems of the first robot to be fully transparent. The customer service was actually better than average. After troubleshooting the issue (Which took a couple days) I had a label emailed, the robot was sent back, and a new unit was sent out later the same day it was received! Anyways, the issue I experience appeared to be battery related as the robot would constantly back off the dock by itself and send charging errors through the app. The charging speed of the battery and how quickly it died was also an indication the battery inside was not healthy. The symptoms occurred within 3 hours of placing the first robot on the docking station. Several times a day it would back off the dock and sit about 2 feet in front of it. Sometimes it would end up about 4 feet away rotated at a odd angle like it started a cleaning cycle and just stopped in the middle of the floor. If you want to simulate this, you could unplug the dock from the wall, wait about 10 seconds, and the robot should back off the dock by itself. This is what my first unit did several time a day. I have had the second robot for over 48 hours so far and it has yet to show ANY symptoms of the first one. Fingers crossed this one works as designed because it functions really well. Pros: - Excellent Mapping/Navigation - Doesn’t contact most furniture/walls - Very little hair tangle on brush - Mop and Vacuum Combo - Mopping function quiet - Can provide on demand camera/video call function via app - Self-empting Cons: - Dock is large - Vacuum function can be loud on higher suction - Can get stuck under furniture at “perfect” height to fit under - LIDAR interprets soft objects as a barrier (Curtains) - Thresholds of a certain height cause issues for climbing (Especially hard surface to carpet) - Robot emptying into dock is loud (Sounds like regular upright vacuum) Overall: This is by far the most feature packed and advanced robot vacuum I have used. It makes it stand out from the crowd for sure but it also has a price tag to go with it. I really have enjoyed using the second unit thus far I was just disappointed when I had to use the warranty straight out of the box. I am hopeful that that is in the past and I am on to continually clean floors for years to come!
I would recommend this to a friend- Pros mentioned:Navigation
Rated 5 out of 5 stars
Its a game changer!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roborock is a highly convenient and efficient robot vacuum. Its Bluetooth connectivity and smartphone app make scheduling and controlling it effortless. It cleans thoroughly on all surfaces, handling pet hair, dust, and debris with ease. The smart navigation system ensures no spot is missed, and its long battery life is perfect for larger spaces. Overall, it's a game-changer for hassle-free cleaning and highly recommended!
I would recommend this to a friend - Pros mentioned:Vacuum
Rated 5 out of 5 stars
Just Buy It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum. It's the best purchase I've made in a long time. Ive been looking into a robotic vaccum for many years and this one finally had everything I wanted. It's obviously not perfect, no robot is, but it is in my opinion the best robot vacuum out there. My floors have never stayed this clean for this long. I have two cats and a corgi, that shed like CRAZY and before this vacuum I had to vacuum a minimum of once a day, but more often than not twice. And I can vacuum every other day or every third day if I'm feeling lazy. The mop is better on my floors than traditional moping because of the amount of water it uses. Its not perfect around the edges of carpet but that is fine by me. The fact that it cleans itself, emptys itself, fills itself, is enough said. I have to put minimal effort in it. My one complaint is that Im having a hard time finding bag replacements and extra filters. I. Love. This. Vacuum.
I would recommend this to a friend - Pros mentioned:Mopping, Navigation
Rated 5 out of 5 stars
A Game-Changer in Home Cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently acquired the Roborock S7 MaxV Ultra, and I must say it has completely transformed my home cleaning experience. This remarkable robot vacuum and mop not only met but exceeded my expectations in every way, earning it a well-deserved five-star rating. Cleaning Performance: The cleaning prowess of the S7 MaxV Ultra is nothing short of outstanding. It navigates my home with precision, ensuring every corner is thoroughly cleaned. Whether it's tackling dust, pet hair, or spills, this robot vacuum leaves my floors immaculate. The Sonic Mop feature is a game-changer, delivering spotless and gleaming floors that I used to achieve only through manual scrubbing.
I would recommend this to a friend












