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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 54 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the efficient cleaning and navigation capabilities of the S8 Plus. They also appreciate its ease of use and self-emptying feature, which saves time and effort. Many users highlight the product's strong performance and effective navigation system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Rated 1 out of 5 stars

    Ran over poop, terrible customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO POOP DETECTION, POOR CUSTOMER SERVICE. We only had the vacuum for less than 2 months and it ran over poop and would constantly get stuck on socks and cords....It is supposed to have hazard protection but when I contacted customer service they said it doesn't have poop detection. Don't waste your money or your carpet and get the shark that does have money back if it runs over poop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good with this product . It does its job perfectly for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Love it more than our Roborock s4. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent mapping ability, solid cleaning abilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccuum/Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me so much time in a home thats mostly tile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little Bo Sweep Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named her Little Bo Sweep! She is amazing!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok vaccumm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vaccumm. my fav was the suction but mine had several glitches and it was too troublesome to work around them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After couple months of not using this roboroc won’t start.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months, working with Roborock to get it fixed or a replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Incredible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using a robotic vacuum. We built a new house three times the size as our prior and I spent all day cleaning the floors manually. I knew I couldn’t keep this up so I did some research and this one is amazing! Immediately maps and starts cleaning it right away. I’ve never seen an issue with it, sucking something up that it shouldn’t or getting confused with where it is located. There was one time it got a jam, and it told me exactly where the jam was located. It saves me so much time and does a great job! The only thing that is a little bit of a challenge is filing the water tank. I’m always spilling while I’m trying to get it in the tiny hole for the tank. You definitely need a funnel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for pet hair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Awful if you have pets, and needs a lot of attention when cleaning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not suitable for carpet floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has carpet floors and it doesn't clean as expected

    No, I would not recommend this to a friend
  • Pros mentioned:
    Self-emptying

    Rated 5 out of 5 stars

    A robot vacuum that works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roborock works. I have three dogs and had a Roomba that did not live up to the hype and was skeptical of buying a new robot vacuum. However I really needed one. The Roborock does what is says. The vacuum is self emptying and it works unlike the Roomba. I am very happy that I tried the Roborock and would recommend it to anyone looking for robot vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Self-emptying

    Rated 5 out of 5 stars

    Awesome Rocky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Clean very well. I like the fact I don't have to pour the dirty water out.

    I would recommend this to a friend
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