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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 44 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Saros 10 Ultra Thin Robot Vacuum and Mop for its exceptional cleaning performance. Users report that it consistently delivers great results. The vacuum's powerful suction and multi-function dock contribute to its effectiveness in maintaining clean floors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-44 of 44 reviews
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to the obstacle avoidance But it has picked up charging cords and has run over my dog’s accident. Expected better for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SAROS 10 ultras thin

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is the best, the best one I ever have my wife tell me everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best of all , buy it now! , you will not be disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Machine got lost a few times. Did not really clean and vacuum

    No, I would not recommend this to a friend
    • Brand response from Roborock support
      Posted .

      Hi,
      We are sorry to know that there is an issue with your robot. Please ensure that the robot has created a correct map for the house. It is suggested to place the dock station at the central area of your house. The space for the dock should be no less than 0.5 m wide on the left and right side, and 1.5 m wide in front of it.
      Please contact our support service team for help if the problem persists. We will help to fix it. please don't worry. You can find our contact information on the manual and on the APP. Thank you roborocksupport

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