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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 106 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the 12-Outlet 5,280 Joules Surge Protector with USB and USB-C's overall performance and the abundance of ports for handling multiple electronics. The surge protection and sleek design are also appreciated by users. Additionally, some customers find the lighted outlets to be a useful feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 106 reviews
  • Pros mentioned:
    Port count

    Rated 5 out of 5 stars

    Versatile Surge Protection + Additional Outlets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of versatility makes this an ideal option for power surge protection and outlet replication

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great utility and protection. I highly recommend products from this brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outlet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doing what it’s supposed to be doing and that’s helpful for me.

    I would recommend this to a friend
  • Pros mentioned:
    Port count
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good power surge. It has plenty of room for my electronics

    I would recommend this to a friend
  • Pros mentioned:
    Port count

    Rated 5 out of 5 stars

    Great and Powerful Surge Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, no issues. I love the separate USB Hub that comes with it, it's been very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Surge protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome surge protector second to none definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Nice Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good surge protector is a wonderful thing as we live in an area with bad storms.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in protection for all of your home electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockfish Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit bulky but best option to protect the value of our devices.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi DavidK! Thank you for your feedback on our Rocketfish™ - 12-Outlet 5,280 Joules Surge Protector with USB and USB-C - Black. We understand that the size may be a bit bulky, but we are glad to hear that you find it to be the best option for protecting your valuable devices.

      We strive to balance functionality and design in our products, and your feedback is valuable in helping us improve.

      Thank you for choosing Rocketfish™. We appreciate your trust in our brand and look forward to serving you in the future. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540 BBY-ExBrand_RocketFish

  • Best Buy Employee

    Rated 4 out of 5 stars

    I recommend.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build on this device is sturdy. The cable is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surg-protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a good purchase; but I will need time with it to be sure.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for your feedback, BarryJ! We're glad to hear the 12-Outlet Rocketfish Surge Protector is off to a good start—your confidence in the purchase means a lot, and we hope it continues to serve you well over time! Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Best Buy Employee

    Rated 5 out of 5 stars

    Gassss

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh the best surge protector I’ve had I’ve put my OLED LG, soundbar and sub and all my Lights on it with my chargers

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for sharing your fantastic feedback on the Rocketfish™ 12-Outlet 5,280 Joules Surge Protector! We're thrilled to hear that it has been the best surge protector for your setup, accommodating your OLED LG, soundbar, subwoofer, lights, and chargers effectively. Your positive experience is greatly appreciated and highlights the reliability and versatility of our product. Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Heavy duty surge protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a more heavy duty surge protector. Very nicely designed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    UTILITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. A VERY PRESENT HELP IN A TINE OF CRISIS!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product that I would recommend. It is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power strip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great poewer strip would highly recommend no regrets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surge protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a surge protector. Seems to work fine. My one complaint is the package did say it has 12 outlets but the package and documentation with it does not clearly state how many of the outlets are surge protection and which only filter the power.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for sharing your experience with the Rocketfish™ 12-Outlet Surge Protector. We're glad to hear it seems to be working fine for you. We appreciate your feedback regarding the clarity of the packaging and documentation, and your comments are valuable to us as we strive to improve our products and ensure they meet our customers' needs. If you have any other thoughts or suggestions, please feel free to let us know. Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Rocketfish is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the durability and the charger port that comes separate is super fast charging any device. Highly recommend like I tell my friends want quality sometimes it costs more but 100% worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light on this surge is very useful in hard to reach, dimmly lit places. Worth the buy 100%.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for sharing your experience with the Rocketfish™ 12-Outlet Surge Protector, BaronH! We're delighted to hear that you find the light feature useful in dimly lit, hard-to-reach places. Your positive feedback is greatly appreciated and helps us continue to deliver quality products. If you have any other thoughts or experiences to share, we'd love to hear them! Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection and good warranty

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that failed after about a year, luckily i was able to swap it out for a new one at no extra cost, better it than my home theater

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for your feedback, QuotarTheDestroyer! We're glad to hear that you were able to easily swap out your Rocketfish™ 12-Outlet Surge Protector and that it protected your home theater. Your satisfaction is very important to us, and we appreciate your support! Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

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