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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the 12-Outlet 5,280 Joules Surge Protector with USB and USB-C's overall performance and the abundance of ports for handling multiple electronics. The surge protection and sleek design are also appreciated by users. Additionally, some customers find the lighted outlets to be a useful feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 107 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection and good warranty

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one that failed after about a year, luckily i was able to swap it out for a new one at no extra cost, better it than my home theater

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for your feedback, QuotarTheDestroyer! We're glad to hear that you were able to easily swap out your Rocketfish™ 12-Outlet Surge Protector and that it protected your home theater. Your satisfaction is very important to us, and we appreciate your support! Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, solid unit with multiple use outlets. Perfect for office, bedroom or outdoor workspace (do not know about weather resistance so read up).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surge protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 85in TV so far does what it is intended to do. Will buy again.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you, StevenB, for your positive feedback on the Rocketfish™ 12-Outlet Surge Protector! We're thrilled to hear that it meets your needs for your 85-inch TV and that you're considering purchasing it again. Your satisfaction is our priority, and we appreciate your support! Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Too expensive. Get the rocketfish 4800 jules

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great surge protector, but too darn expensive. Run a half off sale somehting, Best Buy. Sheesh.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for your feedback, burgerlex! We're glad to hear that you find the Rocketfish™ 12-Outlet Surge Protector to be great in terms of performance. We appreciate your input on the pricing and will pass along your suggestion. Thank you for sharing your thoughts with us! Jeth | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Solid and worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid construction and gives you enough protection. This surge protector is extremely well built and is flush so it can lay flat. It comes with a 6ft braided cord which is nice as well.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi there! We're pleased to hear that you're satisfied with the build quality and protection offered by the Rocketfish™ - 12-Outlet 5,280 Joules Surge Protector. The flush design for a flat lay and the 6ft braided cord are features we're proud of, and it's great to know they're making a positive difference for you. Thank you for your feedback, and if you have any further questions or need support, we're always here to help! |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540 BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    Great power strip!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Has helped some of the crackling in the line with my sub but also the way the outlets are situated makes it easier to plug everything in!

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Justin, thank you for sharing your positive experience with the Rocketfish 12-Outlet Surge Protector! We're glad to hear that it has been working great for you and helping with the crackling in the line with your sub. It's also great to hear that you find the outlet layout convenient for plugging everything in. If you have any other feedback or questions, please feel free to reach out. Enjoy your surge protector! Gly | Rocketfish Support | https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540 BBY-ExBrand_RocketFish

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great power surge protection

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord is flexible to make organizing easy. Comes with mounting holes. Also like that the usb and usb c portion is separate but important to mention

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Tatiana! Thank you for your feedback on the Rocketfish™ - 12-Outlet 5,280 Joules Surge Protector with USB and USB-C. We're glad to hear that you find the flexible cord easy for organizing and appreciate the mounting holes. Your positive feedback on the separate USB and USB-C portions is also noted. We strive to provide products that meet our customers' needs and your feedback is invaluable in helping us improve. Thanks again for taking the time to share your thoughts! |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540 BBY-ExBrand_RocketFish

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Protection and Quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with skipping on my turntable so I decided to try a line filtering device and this bad boy has my records sounding beautifully now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocketfish good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocketfish are very good I try and purchase this brand because they are made from good material which causes these products to last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surge protector feels well built. The led lights around the outlets are a nice touch and the included USB power hub is a nice extra feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    failure in the lighting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is quite modern and has a very incredible design, but something happens in the lighting system that after the light is off for several days, when trying to turn it on the button fails and the only way to get it to work again is by disconnecting it from the power. This problem has already happened to me twice with this brand.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thank you for your feedback. We appreciate your insights and are glad to hear that you find the design modern and incredible. We apologize for the inconvenience caused by the lighting system issue. Your comments help us identify areas for improvement to better serve our customers. Keith | Rocketfish™ Support. BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very high dollar sewing machine I needed this for and couldn't be any happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get for any gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a 1 million dollar product protection to reinburst you if it doesnt protect from a surge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon to tell, but if it protects as well as it is made, then it will be a true winner !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. The form factor is one of the best I've come across in a retail store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rocketfish Surge Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but a perfect product for my needs. Today’s plug heads come in all shapes and sizes. The layout of the Rocketfish provides the flexibility I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality surge protection at a good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality materials, but not overly bulky. A bit pricey, but would recommend.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi TheRealBeefcakes, thank you for your feedback! We're happy to hear that you appreciate the quality materials and agree that our products are not overly bulky. We understand that pricing is an important factor for many customers, but we're glad that you still feel confident recommending our products. Your support means a lot to us. -Carlo, Rocketfish Products BBY-ExBrand_RocketFish

  • Rated 3 out of 5 stars

    Still hasn’t shipped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate is as I’ve been waiting several weeks for Best Buy to ship it.

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Thanks for sharing your experience, Jcsneakers! We appreciate your patience and hope your order arrives soon—your interest in the Rocketfish 12-Outlet Surge Protector means a lot, and we’re confident it’ll be worth the wait once it’s in your hands. Jeth| Rocketfish Support. BBY-ExBrand_RocketFish

  • Rated 4 out of 5 stars

    Surge protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement for my old failing surge protector. Great product at a fair price

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Darren! Thank you for your positive feedback on the Rocketfish™ - 12-Outlet 5,280 Joules Surge Protector with USB and USB-C - Black. We’re thrilled to hear that you found our product to be a great replacement for your old surge protector and that you found the price fair.

      Your satisfaction is our top priority and we’re glad to know we met your expectations. We hope to continue providing you with quality products in the future. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540 BBY-ExBrand_RocketFish

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good USB/Power surge protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done efficiently and is easy enough to use.

    I would recommend this to a friend
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