Customer Ratings & Reviews
![rocketfish. 6ft Cord Braided 5280 Joules 3 Line Protection I C a $1,000,000 Connected Warranty* D - 0 0 ] C I 0 D O - E - a C D F E B C a C E - E O -- 12-OUTLET SURGE PROTECTOR USB-C AND USB OPEN I](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/faadcd35-f02a-4b7f-b74d-cd6e4e5632d6.jpg)
- Model:
- RF-HTS1223P
- SKU:
- 6543540
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 12-Outlet 5,280 Joules Surge Protector with USB and USB-C's overall performance and the abundance of ports for handling multiple electronics. The surge protection and sleek design are also appreciated by users. Additionally, some customers find the lighted outlets to be a useful feature.
This summary was generated by AI based on customer reviews.
Looking for more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good just excellent but it does not have a cover to it and it's not waterproof.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you find the product to work excellently. However, we understand your concern about the lack of a cover and its non-waterproof nature. Your comments are important to us, and we will consider them as we work on improving our products. If you have any further suggestions or need assistance, please feel free to reach out. Your satisfaction is our priority. Keith | Rocketfish Support
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent $5000 at best buy and after setting up my home system. The four port protector did not work. Best buy would not exchange it at their Gulport Ms location. I told the lady to keep the junk protector and I would not buy anything at Best Buy again !!! They have No Customer Service At All. Buyer beware !! They give you an 800 number that is never Answered.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about your experience with the four-port protector and the difficulty you faced with the exchange process at the Gulfport, MS location. We understand how frustrating it can be when a product does not work as expected and customer service does not meet your needs. Your satisfaction is important to us, and we are committed to addressing such issues to maintain high standards. We appreciate your patience and understanding as we work to improve our services. Mae | Rocketfish Support
Terrable TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to use several remotes with this TV and do not like it it is to much trouble get to the right place I would like to return it ASAP.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that you’re having trouble with the multiple remotes for your TV. We understand how frustrating it can be to manage several remotes. If you’d like to return the product, please contact our customer service team for assistance with the return process. We appreciate your input and are here to help. Keith | Rocketfish Support
- Pros mentioned:Overall performance
Perfect surge protector for small office area.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect surge protector for small area office use.
I would recommend this to a friend - Pros mentioned:Port count
Power surge protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the perfect size/amount of outlets needed for my home theater setup. Love the luminous edges and peace of mind with a mega guarantee.
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Thank you for your feedback, GadgetGeek54! We're thrilled to hear that the Rocketfish surge protector is perfect for your home theater setup and that you appreciate the added features like the USB and USB-C ports. Thank you for choosing our product, and we look forward to serving you again in the future. Patricia | Rocketfish Support https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540
- Pros mentioned:Overall performance
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Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GREAT!---------------------------------------------------------------------
I would recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hi there! Thank you for your positive feedback on the Rocketfish™ - 12-Outlet 5,280 Joules Surge Protector with USB and USB-C - Black. We’re thrilled to hear that it’s working great for you!
Your satisfaction is our top priority and we’re committed to providing our customers with high-quality products. |Angelica| Rocketfish Support| https://www.bestbuy.com/site/rocketfish-12-outlet-5280-joules-surge-protector-with-usb-and-usb-c-black/6543540.p?skuId=6543540
