Main Content

Customer Ratings & Reviews

Rocketfish™ - 2-Outlet Wall Tap Surge Protector - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1122 reviews

98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,122 Reviews
  • Rating: 1 out of 5 stars

    Lost over $1,200 due to this not doing its job

    Posted
    Matt
    • My Best Buy® Elite Plus Member

    I bought a new 4K TV along with this surge protector - both in the same purchase. I plugged the TV into the surge protector and the surge protector into the wall outlet. THREE WEEKS LATER, a power surge due to nearby lightning strike hit my house. After that moment, the TV will not power on. I reported this to Best Buy and they said to contact Rocketfish. I reported this to Rocketfish since they warranty up to $30,000 in damages if your electronic device is plugged into their surge protector. They had me file a claim through a 3rd party company named CyberPower.. Three months later, they tell me that the claim is denied and they won't pay me anything. What was the point of buying this surge protector "designed for HD TVs"?!?!?!?! A surge protector that failed to protect my new TV is one thing. A company that will not stand behind their warranty is another. I would give it 0 stars if I could.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Must Have

    Posted
    friendlyconsumer
    • Verified PurchaserVerified Purchase

    A refrigerator repairman told us about appliance surge protectors. We didn't know there were specialized surge protectors for appliances. The repairman stated the slightest blip in the flow of electricity can kill an appliance. We found that out the hard way when our refrigerator's defrost mechanism blew when we just had a small blip in our electricity. It was a $300 repair, we decided just to replace the refrigerator...ouch! Also after we bought our new refrigerator and one surge protector for the new refrigerator, we had an electricity outage and it blew up our microwave! That's what we get for being cheap and only buying one appliance surge protector for just the new refrigerator and not the rest of our appliances!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Low-profile surge protection made easy!

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Do you have mesh wifi points? Buy these wall taps. Do you have Amazon Echos or Google Homes sprinkled around? Buy these wall taps. Do you have indoor wired smart cameras (think Nest) or other wired home security devices? Buy these wall taps. We got a bunch of these for the home (wish they came in multi packs haha) and they are perfect for low-profile surge protection in tight places or when a full size power strip would be overkill. Highly recommend for any home or office or for travel, but they are especially convenient for all the smart home devices these days!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    best buy return policy disappointing

    Posted
    andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought 2 roku sharp tvs from best buy. they were identical. i reviewed the first but was not allowed to review the 2d because it was labelled a duplicate review. so here is what happened when my 2d sharp roku tv failed to provide a picture after 1 month--i brought it to the store and they said too bad--must have been an electric surge--nothing best buy can do--go talk to the manufacturer. ok, so same experience as if i have bought it on amazon. no recourse. eat the cost of the tv and buy another one.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Selected by my salesman at Best Buy.

    Posted
    TravlynWomyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was fortunate to get a great salesperson while looking to replace my TV at est Buy. Being a full-time RVer, good surge protection is vital as RVers must always be aware of how much current is being drawn at any given time, so as not to blow breakers. This small, 2-plug outlet almost became too big for my space as it has side outlets, with one side being extremely close to the corner. Fortunately, my new Samsung TV has a smaller plug that just fit in the back side, leaving the other open for my DVD player. I don't use many peripherald, so this was ideal for my needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Rockfish surge protectors

    Posted
    JoeA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I can't do without these. I purchased 4. Used on my major appliances and as extra power strip protection for computer n tv. Have had two power surges since purchase and everything still working great. Unfortunately I waited till I lost my dishwasher, a spare fridge n security camera dvr before learning how important it is to have these. I am so happy with these. They r a lifesaver n worth every penny. They mount flush, about an inch from wall and plug in from sides. Don't think about it. Just buy them n protect your stuff.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great little product!

    Posted
    BBYWilliam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This wall tap is great for the price. It has a handy feature of telling if you're protected or not. So no more guessing when it comes to your expensive electronics. The only flaw is the same flaw that effects every wall tap, thickness. The wall tap can't accommodate large thick gauge cables without pushing the unit away from the wall. As long as you know you won't be plugging in any thing bigger than a standard three-pronged plug, your good.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Doesn't work

    Posted
    Gizmoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The product itself may be great, however, the salespeople at the Best Buy store picked this surge protector out especially because he said it would work with the Linksys Velop Tri-band whole home wi-fi mesh system. When we got home, the cord from the Linksys could not fit into this unit at all due to the large battery box on the cord. Why in the world would your sales people choose something that clearly does not work with the Linksys? What a waste of time when we had to drive all the way back to return this!!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice little surge protector.

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this surge protector on sale. A few years ago we had a lightening strike close enough to fry multiple things in our house. So I continue to try getting more things around the house on a surge protector or upgrade old ones. I am using this one on a printer. It's joule rating for the size is good. Plus I wanted a small one with plugs on the side, so I could get the printer pushed back closer to the wall. It is a network printer that doesn't sit next to a computer where I could just plug it into the one I am using for the computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect protection for garage door opener!

    Posted
    Yelik
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Just had a new garage door opener installed and as recommended by the installer I bought this product to protect it! It stays firmly in the outlet hanging upside down plugged in the outlet in the ceiling. The cord for the garage door was pretty heavy and stuck great! Also the light let's you know you are protected. Also there are a few other outlets I use for my shop vac to clean my car-

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Item did not match picture

    Posted
    dauh
    • My Best Buy® Elite Plus Member

    Granted this is a decent surge protector for small spaces but my biggest problem is the orientation of the outlet on the side. In the picture its vertical plug/ground but actual product outlet orientation is horizontal plug/ground. If i'd know this i would not have bought the product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works as described

    Posted
    Geezer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've purchased 2 of these I use one in my den and the other in my bedroom. We get some pretty bad storms in the south and we get power surges and outages, with these plugs I don't have to worry about my electronics. I like the way you plug it in and the equipment you plug in goes into the side and they don't stick out from the wall. The only drawback is because the way the plugs fit into the side I haven't tried to plug in a cell charger yet so I don't know if it will work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My new expensive dishwasher is now protected

    Posted
    GrandmaKathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After buying all new kitchen appliances from Best Buy, the installer suggested I buy good quality surge protectors (1500 joules or better). I purchased the item to protect my dishwasher. I had to replace a dishwasher when my neighborhood experienced many surges due to new construction and the dishwasher's computer blew. Very easy to install - it gives me a lot of peace of mind knowing my dishwasher is protected from electricity surges and the warranty is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    Garland
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This surge protector is ideal for those who only have one or two items to protect at a location. Why purchase an elaborate surge protector when this one is excellent for a location. The light that indicates that the protector is working correctly is a long slender design which makes it easy and convenient to view. I have had to move furniture to see the small round light on other less well designed protectors. Best surge protector for locations needing to protect one or two items.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks good and does the job

    Posted
    Spaceman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought two of the product to protect a home security system and one of my large network switches. A few weeks later there was a lightning storm and I had no issues with the devices that were protected. A network WiFi router that I did not have a surge protector on stopped working. I bought another one (and a new WiFi router) and now I am confident the new router is protected. Good product. Wish I had bought more before the lightning storm.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect item

    Posted
    SoCal12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It is not recommended to run wall mounted power cables behind the wall. It is also never recommended to plug your wall mounted tv directly to the wall outlet. The electrical current is never clean. This compact surge protector was a perfect fit behind my tv. No obstruction due to the plug input being on the side of the adapter. definitely purchase it if you have a wall mounted tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Almost serves the purpose I bought it for

    Posted
    Fred137
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I just needed an extension-type plug (to fit between the back of a microwave and the wall outlet) so that I could fit the microwave into the shelf that had been designed for our previous microwave. The Rocketfish was almost, but not quite, thin enough so that I could fit thee microwave within the shelf. The microwave still protrudes a little bit but it is better than it was without the Rocketfish, so I'm keeping the Rocketfish.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pennies for protection

    Posted
    Carl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Rocketfish surge unit, has high rating and was used to protect a massage and heated recliner. These chairs have been known to damage motors and heaters during power outage restarts under certain conditions this unit allows for both wall outlets to be used and offers 2 protected plugs as well. An ounce of prevention worth a pound of cure.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Compact and fits behind the TV

    Posted
    WeHeartIceCream
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I recently had to mount a TV for my parent's home above the fireplace. There was an outlet installed up there, but I was concerned about the lack of surge protection for the new TV. So, I searched for a solution on Best Buy and found this excellent device. It appears to have been designed specifically for this need. If you find yourself needing a solution as I needed, then this should work nicely for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    easy to hook up.

    Posted
    Earl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    we use these surge protectors to isolate equipment thqt monitors our equiment functions. these are used on cctv systems and control panels also used on cctv camera power supplys. we use these as xtra protection on above mentioned devices as well as our control for product monitoring to help protect from a power surge due to lighting or power flucuations.

    I would recommend this to a friend