Customer Ratings & Reviews
- Model:
- RF-HTS1615
- SKU:
- 4689045
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers often highlight the convenience of the USB ports, surge protection, and the number of available outlets. The swivel feature and compact size are also appreciated for their flexibility and space-saving benefits. While generally well-received, some users have noted concerns about its stability on the wall due to its weight.
This summary was generated by AI based on customer reviews.
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its a good product and it does the job. You should give it a try
I would recommend this to a friend- Cons mentioned:Stability
Wall Surge Protector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does not stay in the outlet. I have gone back to a regular surge protector that sits on the floor.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .We're truly sorry to hear about your experience with our product. It's concerning that it's not staying securely in the outlet, causing inconvenience and prompting you to revert to a traditional surge protector. We understand the importance of reliability and ease of use, and we apologize for falling short of your expectations in this regard. Your feedback is invaluable to us, and we'll certainly take it into account for future product improvements. If there's anything else we can assist you with or if you'd like to explore alternative solutions, please don't hesitate to reach out to our customer support team. Keith | Rocketfish Support https://www.bestbuy.com/site/rocketfish-6-outlet-2-usb-swivel-wall-tap-2100-joules-surge-protector-black/4689045.p?skuId=4689045
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine stopped "protecting" after less than 6 months! Now I need to contact BB or RF for warranty service or replacement. I can't wait to see how this goes, not :( As others have said, it doesn't screw into the outlet for hold (which is just dumb) and the plugs seem to want to keep swiveling forward when you want them set on the side. It's just not worth the effort or cost. Try something else.
No, I would not recommend this to a friendBrand response from RocketfishCustomerSupport
Posted .Hello,
Thank you for taking the time to review this surge protector, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Protection failed!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product failed and now I have to replace my apple With-Fi device. Spent the extra money to avoid an expensive mess. Would not recommend
No, I would not recommend this to a friend