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Customer Ratings & Reviews

Model:
RF-XB1CHRGPKS
SKU:
6405320
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Customer reviews

Rating 4.4 out of 5 stars with 559 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Play + Charge Kit's long battery life, ease of use, and cable length, frequently praising its value for the price. Many appreciate the fast charging capabilities and overall performance. However, customers are negative about compatibility issues, particularly with newer Xbox controllers, and some have noted issues with the fit and USB connection type.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 559 reviews
  • Rated 3 out of 5 stars

    Ehhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's charging or not with the controller cord.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not impressed only lasted for a month natter do not last long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not trust this battery with your controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not charge play the battery burned my controller up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power cord doesn't fit Xbox One controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it is for XBOX one controllers but the power cord doesn't fit, we actually had to use an adapter that we luckily had in order to connect and charge the controllers otherwise we would have had to take them back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Xbox controller battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to charge the battery. The cord is not compatible with the controller as advertised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    At least the cord works most of the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery quit holding any charge after one use. The cord still works, but it says controller disconnected if I set the controller down. So I have to unplug it it and put it back in.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not xbox licensed and the charger cable doesn’t fit the series x or s controller. Only works with the one x and one s

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good charge not a great connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second purchase and the connection to the back of the controller does not hold a strong connection

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy rep sold me the wrong part for my Xbox. Fortunately, I am able to use it for my PlayStation

    I would recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this product. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for
      further help.

      Dina | Rocketfish Support | https://www.rocketfishproducts.com/ BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Performance drops quickly. I hoped this would solve the problem of using so many disposable batteries, but it hasn’t. In fact we don’t use it at all anymore. Better off using plain old alkaline batteries. I wish I could find something rechargeable with good performance but haven’t yet, and certainly this didn’t work as well as I had hoped.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Doesn’t fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit the controller its made to fit for. Don’t buy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Charger/ battery pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return didn't work with the new Xbox s controller

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works while plugged in outlet. Doesn’t seem to charge fully or battery hold charge for long

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not holding the charge and take a long time for it to have some kind of change.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't change my controller don't work with my Xbox one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ended points for members. The points was the only reason I went to Best Buy. Now I won’t go back. Too many other places with better prices and warranties.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy at your own risk. Didn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not charge no matter what controller it was in. Used multiple cables and no charge. Wasn't the cable included that didn't work cuz it charged my phone and my other Xbox official battery pack. Plus its big. It scratched off the serial code sticker inside my controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incrediyl disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so disappointed that this battery stopped holding a charge in just 2 weeks. It no longer works without it being constantly plugged in. I missed Best Buy's two-week return window, so I'm stuck with a defective product. I would look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi!
      I'm very sorry to read about the bad experience you had with the Charge Kit for Xbox One. Please, don't hesitate in reaching out to us, we'll be able to help you.
      Gaby G. Rocketfish Support https://www.rocketfishproducts.com/contact-us BBY-ExBrand_RocketFish

  • Rated 1 out of 5 stars

    Stopped working. Still looking for solution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few charges, idk if it wants to be charged on its own charger, becaue charging it through the controller doesnt work after a few charges

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked a few times then must be plugged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged 2 times then has to be plugged in for it to work.I use it sitting at my desk so not a huge deal for me but other ppl should know who it will effect.

    No, I would not recommend this to a friend