Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- |
- SKU:
- 6543664
Customer reviews
Rating 4.5 out of 5 stars with 1503 reviews
(1,503 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Controller4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Amazing at $399
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when it was on sale for $399, and I am amazed. I'm able to run AAA titles on this thing with smooth gameplay, and on battery for most. It does get warm, but for this price it's the best deal on a handheld you can find.
I would recommend this to a friend - Pros mentioned:Gaming, Price
Rated 5 out of 5 stars
If you're looking for a handheld gaming device...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I got it on sale for 200 bucks off. If asked to do it again, I would have paid full price. The UI takes a but of getting used since it is just a handheld pc, but it plays xbox gamepass and steam games with ease. Totally worth it.
I would recommend this to a friend - Pros mentioned:Portable, Screen
Rated 4 out of 5 stars
Good but not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good portable but lacks the power to run triple A titles. Definitely put in the extra money and get the Z1 extreme model. The screen is gorgeous though and if you do light gaming this would be ideal.
I would recommend this to a friend - Pros mentioned:Portable
Rated 5 out of 5 stars
Runs fine very affordable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good runs fine. Plays most of the games. Able to take to work to show off haha. Portability is rly nice to be able to play next to my fiance. Would recommend. Use it for steam games mainly. Its really just a small computer.can upgrade storage.
I would recommend this to a friend - Pros mentioned:Portable, Price
Rated 5 out of 5 stars
Excellent value for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to play pc games on (vampire survivors, fifa) and emulators. It does the job very well. I got an open box deal from best buy for $340 and it plays like new. I'd recommend it to anyone who is looking to play pc games cheap and in a portable fashion.
I would recommend this to a friend Rated 4 out of 5 stars
Too much time updating
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is very comfortable to use and let's me play games from Epic, GoG, or Steam anywhere. I find it plenty powerful for my games. My complaints are that it is too slow to start and spends too much time updating. Overall I'm very happy with the Ally.
I would recommend this to a friend- Pros mentioned:Screen
Rated 4 out of 5 stars
Cool Handheld gaming pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Offers a smooth and vibrant 1080p touchscreen display, which you might mistake for 1440p or even 4k. It’s literally a handheld computer that can play games, my favorite feature is that it has an armory crate button built into it, so when you press it pops up and little menu that you can customize your settings. it’s got rgb joysticks for late night gaming. It’s got two programable paddles on the back I only have 2 issues with it, it doesn’t have a lot of storage which is fine if you are just cloud streaming, but if you wanna actually install the games you might need to upgrade the m.2 drive and you kinda need a dock for full mouse and keyboard functionality. Other than needing the dock for certain things, it functions as intended
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Too Many Quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the ROG Ally is good at what it is made to do but struggles to be a great machine. First, the battery life is awful. Off the charger you are getting an hour maybe two, which is counterintuitive to being "portable". Second, this Ally and it's more extreme model get WARM and the heat exhausts from the top of the device, this can be a pro if you like hand warmers, it's that warm. Third, at times it can be buggy. I usually set it to sleep when it's idle and if I come back to an application it's usually glitchy. If you are on the fence, go for it. You can always return it within 14 days.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Making a purchase can be an important decision, and we want to make sure our customers receive the best products and services. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We want to make your experience with ASUS a better one. To investigate the problems further or obtain assistance with getting the device repaired, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0417" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:PerformanceCons mentioned:Battery life
Rated 5 out of 5 stars
Awesome device with some quirks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding performance for a PC handheld, and its a joy to use. Be aware that the battery life is pretty awful, and plan to install EVERY windows and firmware update available to get a good experience. Would definitely buy again!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Awesome product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I was looking for a handheld that could emulate ps2 and under. But this baby can emulate up to 360 if you really wanted too. Plus it runs pc games with decent settings. I didnt care for the newest triple A games since i have a home console. Is this thing perfect? Not yet, but the tech and pricing for pc hanhelds are not here and wont be here for another 2 years at least. If you can buy this on sale, dont hesitate. It does require a bit of setting up intially.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. This gaming system has the power of high end laptops for a fraction of the price. I've hooked it up to my USB c hub and used it as any other laptop or desktop with no issues.
I would recommend this to a friend Rated 4 out of 5 stars
Great Portable Gaming that can handle the power.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to play Xbox Games as well as others like Steam. This was able to run most games, and most importantly I did win on Call of Duty in crisp fast gameplay. What was great is how easy was to access game library. However , it is also full Windows so did watch a few TV shows on, check email and watch YouTube. Controls feel nice, there is good customization options for the lights on control sticks. Player through many games on Xbox and enjoyed the fact it could run many games. Battery life on base model is def not perfect so I was often having to plug in. I was not using however dicking stations, or portable chargers. Still though to sit in airport waiting for flight , jumped on WiFi and played call of duty at my gate very cool Great system and Asus truly does cater to gamers by making easy to use and access new games through the stores interface .
I would recommend this to a friend- Pros mentioned:PortableCons mentioned:Battery life
Rated 5 out of 5 stars
Great handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for someone on the go. Had to do some manual downloads to get all items working but it was simple. I do wish the battery lasted longer while playing games.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Asus ROG ally Z1 Great for emulation and indigames
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been lo into a nice handheld computer ever since the release of the steam deck, originally i was going to buy one but i decided to wait and spon forgot about it. Two weeks ago i cam across the ROG ally and i was interested. I purchased the Z1 model during a sale and i haven't looked back since. Sure this model is inferior to the ultimate by a large margin but i use it for indi titles and emulation. for that is has more than met my expectations. I have my gaming pc for the more hard core titles. I highly recommend this model WHEN ITS ON SALE the non sale price is far too high.
I would recommend this to a friend - Pros mentioned:Gaming, Portable
Rated 5 out of 5 stars
My first handheld in a longtime!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical at first but after i "accudentally purchased it for my birthday i loved it!! Its great and one my favroite gaming devices and all around handheld pc devices!! I love this thing!!
I would recommend this to a friend Rated 5 out of 5 stars
Wife loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she absolutely loves it. She plays her steam games and genshin impact on it with no problem. It does drain the battery pretty fast, but having a power bank or plugged in solves that issue.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Works for what i wanted. Light gaming, portable.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, it is the low power version. I use it mostly for lower end steam games. Build quality is good. Easy to add more storage. Drivers will import to get the best benefit.
I would recommend this to a friend - Pros mentioned:Gaming, Portable
Rated 4 out of 5 stars
ROG All 7"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I bought 2 for my sons. Better than any portable gaming device.
I would recommend this to a friend Rated 5 out of 5 stars
The New Generation of Gaming PCs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted a gaming PC, and but loves the Switch form-factor. This was the obvious choice. It runs high end game with ease, and has been very dependable so far. Plus, you can dock it for big-screen experience if you want. My only quibble is that it could have more storage, but we DID opt for the low-end model.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
The Asus Rog Ally non extreme is more than enough.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.he current price of $399 is pretty good and since most kids are just looking for Roblox / Minecraft / Fortnite - the non extreme model is more than enough. My son uses one and I have it locked down with Xbox family / Microsoft family to restrict has access to things but I also setup his software and launchers for him so that his Home Screen is his game list and he can pick what he wants while in game mode. If the kid is proficient with windows and can do this themselves, enabling more functionality is possible as well but I turned it into a handheld to play a majority of my Steam / GOG library for him while also allowing him to stream Gamepass and my Nvidia service over WiFi.
I would recommend this to a friend














