Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- |
- SKU:
- 6543664
Customer reviews
Rating 4.5 out of 5 stars with 1503 reviews
(1,503 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Controller4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Gaming, Performance
Rated 5 out of 5 stars
Best handheld I’ve bought
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Worked like it should. Shipping was perfect. Plays games flawlessly also. Thank u Best Buy
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 5 out of 5 stars
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful handheld. Got here quick and runs all I want Would recommend getting the extreme but for the price I got it for. So worth it.
I would recommend this to a friend - Pros mentioned:ScreenCons mentioned:Battery life
Rated 4 out of 5 stars
Great specs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ally does what I need it to great screen and controls. Battery could last a bit longer.
I would recommend this to a friend Rated 5 out of 5 stars
Great despite youtubers, regular joe issues here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.let me start this off by saying i own numerous desktops, laptops and consoles, and i freakin love this thing to death. amazing device, don't let influencers do their influencing magic on you, look, i play on a 3060 desktop, and this thing is starting to take over, helldivers i didnt even realize it was sub 50 fps until i turned on fps meter (very short very spaced out lag spikes ignored), (im used to my 244hz monitor usually always 120-200fps any game) if you can only have one device, and you think portables are for you, then this is it. compared to a laptop of equal value i feel this does better albeit needing a dock to really show itself aside from controller enabled games. my only two issues i've noticed, is that the light ring edges around the joysticks are rather sharp out of the box, and this caused some joystick wear (actually carved out a groove of the joystick) however there are many 'rubber bands' made to fix this, however im choosing to ignore it as i think they look bad, and nobody has noted any huge issue from this yet as far as i know, and if it does, controller deadzone is built in. my second issue is that pretty much any dock you can buy including the ROG dock made for it, will eventually have an issue providing 30w turbo mode, and default back to the no-charger connected 25w turbo mode, amung other issues that arise when this shows up (the dock itself is faulty, not the device). Really wish there was a "1 dock to rule them all" situation for this, with near 0 issues within 1 year, heck even 6 months. if you're not playing super demanding things and sweating about fps, then its not an issue, but that 5w, i do notice a difference in apex legends, where i need precision.
I would recommend this to a friendRated 4 out of 5 stars
One of the best devices I own.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally has actually changed how I game. I admit, there are some games I have to play on lower graphics setting to make it actually playable, but it's a small price to pay, honestly. I played Dark Souls 3 while waiting for my classmates to finish their test (not in the classroom, of course) and have played Fields of Misteria while waiting for appointments. I bought a dock and controller so I can play on the TV as well, and while I have to change out of 4K resolution down a step, it still does fantastically. It's also become one of my main personal computers due to running Windows 11. It's been my perfect machine, and I love it. The only reason I give it 4* is because of having to change the display resolution and graphics settings for some games.
I would recommend this to a friend- Cons mentioned:Battery life, Windows 11
Rated 3 out of 5 stars
SD card reader sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, less than a month from purchase, I had to send it in for RMA of bad SD card reader. Sucks i had to paid $25 for shipping. Battery life isnt has good as Steamdeck and Win 11 is finicky as always. Definitely buy the latest ROG ally. Fun to play games that aren't compatible with the deck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the SD Card issue you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from our products. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
Having sent the device in for repairs, we hope that it will be fixed soon and returned to you without any issues.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0500" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great handheld
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld it have last me over A year and still working great though the battery life is not so great
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well on modern AAA titles despite the step down from the extreme variation. Very much worth the price to performance, better than a similarly priced laptop by a landslide. Its form factor fits well for those with larger hands. I can certainly recommend this over a steam deck, this device has better performance, runs windows which is arguably a better compatible operating system and is built better than you woukd expect from using windows on a non desktop environment. 100/10 if I could.
I would recommend this to a friend Rated 5 out of 5 stars
Still loving it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for more than a year and it still is great for my games
I would recommend this to a friend- Pros mentioned:Portable
Rated 5 out of 5 stars
Great console
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable console! Very intuitive & very easy to use!
I would recommend this to a friend - Pros mentioned:Portable
Rated 5 out of 5 stars
Best purchase I ever buy love portable gaming expe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I wanted Portable pc and gaming, so far that runs way better than I expected as z1 processor. I runs most games and all works fine after latest update for motion frame somthing (don't exactly remember the name) games runs more smoothly, but I originally buy for portable pc use, I play less games & do more pc stuff, speaker is loud & you can upgrade ssd drive, there is lot of DIY on internet for that device. Rog Ally is my favorite
I would recommend this to a friend - Pros mentioned:Screen
Rated 5 out of 5 stars
Buy this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG ally is a wonderful device for playing Steam, Xbox, and PSplus cloud based games. It has a beautiful screen and isnt super heavy making it comfortable to hold. I hadnt reallt ran into any issues with any games that i threw at it but admittedly I play a lot of jrpg’s which dont always require a ton of power. One thing to know is that it does use Windows which is not fully optimized for handheld devices. You’ll get used to it with time but just be prepared for a lot of updating when you receive it.
I would recommend this to a friend Rated 5 out of 5 stars
A great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was 1. a tough choice between its competitor, the Steam Deck (I was not looking into the Lenovo device till later) and 2. What I wanted out of a device of this nature. The Steam Deck, in its own right is amazing, and having the pleasure using it vicariously through my friend I can say that it is a pure gaming device. How it is built, device button binds, down to the OS. It gives you the purest gaming experience you can ask for. The down fall to the Steam Deck is the OS and its compatibility with all of your games. With experience with computing and OS usage you can customize the Steam Deck to do your bidding but if you are not that type of computing person and just want out of the box go the ROG Ally is a better choice. With the use of Windows 11 for the Ally; it is a desktop/laptop that anyone can use out of the box. There is no issue with your games outside of the few that are not compatible with Windows 11 due to age. You can do all of the computing that you are used to at a portable fingertip. The battery life is solid. Playing a game on the Silent speed settings gets me a solid 3-4 hours without any worries. I do push this device as I am always on the go so my phone is attached through Bluetooth and I can still do work when absolutely required. All-in-all when if I am doing a lot on the device I can get 2-3 hours of operating capacity while still playing a game. The lights are nice touch to its aesthetic, but for me personally I am do not need it on my mobile devices so I turned them off with ease through the Armoury Crate software attached to most ASUS devices. I do write this review with knowing that this comes down to brass tax and whom this device is being purchased for, So I hope this helps.
I would recommend this to a friendRated 5 out of 5 stars
A fantastic little system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son has been wanting to get into PC gaming and i didn't want to buy him a whole gaming PC and risk him not really using it. I was researching handhelds like this and the steamdeck, and I chose this because it's windows based and he could use any game service he wanted to, plus for the sale price the storage was way more. I gave it to him for xmas and he literally hasn't gone a day without using it since. Big win this year! He absolutely loves it. I can't recommend this enough.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
A lucky bargain for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box item for $299.99. Works perfectly. I upgraded it to 4TB using a 90 degree adapter.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Setup
Rated 4 out of 5 stars
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally Rog is pretty great especially when purchasing it on sale. The setup is not as great.
I would recommend this to a friend Rated 5 out of 5 stars
Fun and portable. Great build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife and she loves it. Perfect for playing Stardew Valley and similar games. If you play graphic heavier games, I would recommend the ROG Ally X
I would recommend this to a friendRated 5 out of 5 stars
Rog ally z1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog ally z1 extreme is very good pc handheld great graphics and play steam liberals game
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Great if it’s on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Z1 is definitely underpowered compared to the extreme but it’s more than capable if you don’t mind running AAA games on low. If you’re planning on playing the latest games that push the gpu to its limits you should go with the upgraded version. Only thing that needs improvement would be battery life other than that it’s a great handheld.
I would recommend this to a friend - Pros mentioned:Performance, Portable
Rated 5 out of 5 stars
Great for gamers on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Preforms great, use it for traveling. Has plenty of power to play most games at 60fps
I would recommend this to a friend














