Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,476 reviews
Rated 4 out of 5 stars
Great hand held
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing has been great for travelling. I immediately replaced the memory in it since that was the primary issue with it and have had no issues. Get's good internet speed, upgrading the memory is extremely easy. It isn't great for high intensity games, but definitely gets the job done and can manage.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Best Handheld
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The z1 extreme is a amazing product. The joysticks are nice and firm. The battery life leaves a bit to be desired but overall, it can handle any games you throw at it. The storage capacity is kind of weak at 512 gb but you can upgrade it. This is a great product to take with you on the go.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Solid performer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Suprizing performance in comparison to my budget hp laptop. Nothing to complain about. Its basically a laptop in the palm of your hands. It running windows 11 is a plus.
I would recommend this to a friend
Pros mentioned:
Gaming, Portable
Rated 5 out of 5 stars
The best portable gaming console
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the ROG this is the best portable gaming machine.
I would recommend this to a friend
Pros mentioned:
Portable
Rated 4 out of 5 stars
Love the handheld PC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's like a mini computer that can go anywhere. It has quality buttons and controls. The only downfall of it would be that the battery life isn't the greatest and that when playing games for extended periods of time it needs to be plugged into a charger
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great for cloud gaming
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was deciding between this and the G Cloud, to use for remote gaming from my Xbox. At the time, this was only $100 which was worth it for me. It can run older Xbox games from game pass perfectly when i have bad internet and is excellent for remote gaming when i have strong.
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Wife loves it
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this for my wife so she could game more comfortably. She has not touched any other system in almost a year because she loves it so much. Highly recommend.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great quality for great price.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As far as gaming handhelds go this thing is amazing. Battery life while gaming could be a little better but I wasn’t expecting it to be amazing. Graphics for the price are great. Again didn’t expect to get 3070 quality out of a handheld. Fans are quiet and upgrading the ssd was a breeze. 10/10 would buy again. Love this thing.
I would recommend this to a friend
Cons mentioned:
Defective
Rated 3 out of 5 stars
Defective unit!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was enjoying it for the first month of having it, played mostly docked and on TV. Then one night when I just wanted to play in bed , I noticed the right analog stick was grinding. Only 1 month in. What do I do? Go to Best Buy for service. According to my Geek Squad technician, it’s a known defect due to poor manufacturing standards. As this was 2 weeks out of return, I was given 2 choices: Pay $180 for the Best Buy Total, which extends the he return window, or ship it out to be repaired. So either pay an additional almost half of what I spent originally, just to artificially extend my window return window on a less than 1 month old product OR send out the unit with known defects to be repaired. Well…here I wait for my repair.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Gerald V,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. It is greatly appreciated that you have provided us with feedback, which our Product Team will review.
We understand that you sent the device for repair, and we hope that it can be fixed so that you can continue to use it without any issues.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2306018106-0434" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best Choice for portable gaming
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best decision i ever made was to buy my asus rog ally. Its a very powerful handheld capable of running the best AAA Games. The design is impeccable, from the textures to the lighting effect on the joysticks. You can tell alot of love and development took place in creating a handheld gaming pc
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Great Gaming Handheld System.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazong product. Had to factory reset when we recieved it. But after that works like a charm. My wife loves it more than me now. Just kidding but great gaming system
I would recommend this to a friend
Rated 4 out of 5 stars
Worth a shot
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is some software issues that can make it trouble some when running steam. But overall this is a good hand held device and is definitely leading in its field. It’s definitely worth a buy when it’s on sale but I would not pay full msrp for it. I do like how you can put more memory in it via micro sd and how you can adjust the lights on the anaglogs. You can adjust the color as well. This was purchased for my wife not me. She loves it.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Multipurpose tool & User friendly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am an Andriod user and unlike the limitations on iPhone I was able to use emulators on my phone. The ROG with windows 11 is like a dream come true. Works great with emulators and steam, xbox apps! The battery however leaves a lot to be desired however is very manageable at certain settings.
I would recommend this to a friend
Pros mentioned:
Gaming, Price
Rated 5 out of 5 stars
Great deal!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got a great deal for this beauty. Great for gaming.
I would recommend this to a friend
Rated 5 out of 5 stars
Very good gaming device!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well out the box. Windows works good on this device. Get rid of the extra stuff you don't need. Highly suggest upgrading the drive.
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
Great hand held device
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great hand held computer. A must buy. It plays all my games and I can watch all my movies. You can play steam epic watch hulu. You can take it on that go with you. I recommend this.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
The best holiday gift I sweet my self a littleGift
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like my new pc handheld I play on steam for 90 hours and no battery issues at all it run smoothly like butter so much to do on it it worth it for sure
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome, easy to use, great gaming platform for games on the go our lounging on the couch. Runs all games I’ve tried so far with some of the AAA games running the battery kind of quicker then I’d like but for smaller or less powerful games last long enough before a charge for like 30-45 minutes a session
I would recommend this to a friend
Rated 5 out of 5 stars
ALLY rocks!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It plays Helldivers 2 no problem, Diablo I no problem, Cyberpunk 2077 no problem, Dragon's Dogma 2 no problem. Surprisingly it plays well off the power cord, it's great when plugged in and get more FPS out the games. Totally had great sessions on the planes, hotels on wifi. Microsoft is a little clunky on gaming handhelds, future updates should address it over time. In the meantime, Steam big picture mode and ROGs Armory Crate are sufficient launchers to cover up the big hole with Windows right now. That being said, there some to being to dock your Ally and turn it into a full on Windows desktop, can't do that some other handhelds currently on the market. GEFORCE Now and Xbox Game pass both stream games, as it should anywhere, perfectly. Exceeded my expectations as I originally got it to play the streaming services, but totally wowed by the fact I can play any PC games I want and install it on the handheld.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Good handheld for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine at sale price. Plays most things I've thrown at it with expected settings. It's not a $2000 desktop, if you plan to be mobile with the handheld it's a great option. The open box excellent I received did not have the little stand so that was a bummer but you can 3d print one online.