Customer Ratings & Reviews

sweepstakes entry for writing a review. I watched YouTube videos for tips and tricks. I installed GOG with few issues, and controller based games were fine. I spent hours fighting with Xbox Game Pass because of the UI. I finally gave up. On the second day, an update was applied, and a Bitlocker screen showed up upon restart. After too much time, I discovered that the volume button would bring up the virtual keyboard. My biggest complaint is the UI. I couldn't just use the controller because the mouse pointer (and functionality) would disappear. I'm ordering the ROG charging dock to add USB A in and HDMI out.

I love this , I am finally able to sit on my couch and play world of warcraft . I have to download curse forge and change the direct X settings , but it plays beautifully . I love the system .

My newphews love it they can do a lot of thing's but they mostly play games

The rig ally competed well with the steam deck. This computer is good but…at the 400 dollar price point it’s a very good computer. I myself wanted the extra power the z1 extreme model has.

ROG ally is a good device in terms of hardware, but is very lacking in the software functionality of the device, the Armory crate mode is very nice but should be more simplified, and having a mouse pad on the front like the Steam deck would be a very nice addition, when browsing the internet. Besides that the 120hz screen and led features are very very good

Really happy with the device so far. It’s snappy as a mobile Windows PC, and games very well. It’s also very strong on emulation. The battery life could be a little better, but that’s about my only complaint.

My son loved this we got him this for Christmas he was so happy when he opened it

It is a ok PC gaming handheld, not as powerful as its Z1 extreme sibling but less cost if your budget is not high enough for the other version or other handhelds. I wouldn’t recommend to buy new for $500+ but a used/open box one in the $300-$400 range is a sweet spot.

I really wanted to love this device but it was such a let down that I'm sadly returning it just one day after purchase. I bought it on sale for $349 and can honestly say that it's not even worth that, let alone $500. I haven't been able to successfully play a single game because of how poorly it operates. It starts over heating the second it's turned on and is very laggy and "glitchy" even with slow paced games like The Sims. Don't even bother trying to play a PVP shooter unless you want to rage quit because the guy whose shot was three seconds slower than yours still registered first. Again I really, really wanted to love this and I hate to ever write a bad review but this isn't something you want to spend $500 or even $300 on. But I will say that the device itself is beautiful looks wise and fits very comfortably in your hands.

I have been using the Ally over 2 months now and not a single issue , it’s smooth and clear . Battery drains quick the more potential u use on a game but if you leave plugged in will work just fine

This thing is awesome! I can stream all my games from xbox, playstation, play pc games natively. If i want to run my pc games maxed out i use the geforce now service for those AAA titles with all the great visuals maxed out (ultimate service). I got this over the more expensive version because I had the intention of mainly streaming games to it on my local network for the most part. I use it everyday, i do not regret the purchase and for $399.99 it is a very nice pc. I bought a dock for mine so i can hook it to a tv in my home and use a keyboard and mouse or controller and play on a tv too. I could go on and on about it. Great bang for the buck!

Fantastic handheld! As someone who also has a steamdeck and a switch. This one fits right in. I mainly use this for Xbox gamepass as windows is its OS (and I didn’t really want to dual boot my SD for multiple reasons) it’s nice being able to download Xbox games and play them on the go. Currently I am playing through Halo and boy oh boy does it run great! The controls feel exactly like I feel they should. I have ran into very few issues that couldn’t be corrected quickly. All in all, This is fantastic.

This is absolutely the next level in portable gaming. This rig is not too heavy, has an amazing screen, and capable of rendering AAA games. I love it and Best buy made the purchasing a pleasant experience.

I bought this for away from home use and its gaming capability is great it feel right very responsive and crystal clear picture i would recommend this for anyone that wants to play like you would on a next gen console

Ohnestly over joyed with this and best buys service quick delivery. Ive played games like doom etenernal, elden ring, and star fleet and handled them all relitibly well only problem is it has a low baterry life.

Super easy to use and super versatile I use it for car trips and as a desktop at home

The product was in very good condition when I got it price was really fair considering it was on sale I was very happy and pleased with the product.

Overall decent handheld. Battery life is bad though, and kind of buggy. But display looks good

Amazing! Battery life could be better but that can always be improved with fine tuning. I did opt for the ZL1 extreme but this is still a very capable machine.

Very nice product. You can play all indies games and also use emulators for retro games.