Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,486 reviews
Pros mentioned:
Portable
Rated 5 out of 5 stars
Pocket Computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item works as intended and is like having a pocket computer on the go. I suggest getting a Bluetooth keyboard and mouse.
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Cool
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is not what I spect it to be but ueah I recommend people to buy it it will be a great use to do work or play game and you can connect it to the tv
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
Don’t think about it just buy it ! Worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product , I bought it as a gift and they love it . It’s a mini easy portable computer . Best Buy made the purchase a smooth experience
I would recommend this to a friend
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love it. Its easy to work and fun to play!!
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
Best thing so far
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. I take it everywhere I go I like the idea of being able to play my games where ever I am
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Rog ally review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good system but there are a few flaws. You might think that 512 GB is enough, but you can't download as many games as you would think. When you first start out on the system, it's a little laggy, but in like a week it gets better. I do like how there is a web browser and load and download times are fast. I had to purchase a fan because the console gets hot during game play.
I would recommend this to a friend
Rated 4 out of 5 stars
Great handheld!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent gaming console, I can do everything I can do on my laptop on this thing. The only two issues are the low storage and the weak battery. Otherwise, knowing this before purchasing, I feel like I got exactly what I wanted: a gaming PC experience I can enjoy from my bed!
I would recommend this to a friend
Rated 4 out of 5 stars
Very Good Handheld.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy the ROG Ally Z1. While the processor is not as good as the Z1 Extreme. It is still decent and runs most games well enough. Remnant 2 on Gamepass runs just fine on it.
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Asus Ally
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product. I love the features and the abilities i am able to do on the go!!!! Strongly Recommend this product to any gamer out there!!!
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
Powerful little thing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great device. I bring it everywhere thst I can’t bring my desktop. Good temps even on turbo or manual mode. Would definitely recommend.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Not bad
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent for $400 it’s as good as any entry level pc with handheld value. Probably wouldnt pay$600
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Love my Rog
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my ally. Especially on older games. Runs amazing. My only gripe is the battery life. But a solution is to buy a battery bank. Love it
I would recommend this to a friend
Cons mentioned:
Defective, Overheating
Rated 1 out of 5 stars
Garbage, DO NOT BUY! WARNING!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY THIS HIGHLY DEFECTIVE piece of garbage!
I would give zero stars if possible, do not waste time or money on this garbage.
I just returned the broken piece of garbage. I notice it gets pretty hot while attempting games which it could not handle deathloop well at all, even on the best setting, still got skipping and lagging, on top of getting hot. The right joystick broke, it was a mechanical break which rendered the joystick useless and completely disruptive for absolutely anything.
The Best Buy employees were going on and on about all the different defects going on and they are seeing many returns on this garbage handheld easily breakable device, I was told the micro SD slot ends up burning and breaking any memory card you insert into the device is another big issue. So the ROG ALLY is garbage, DO NOT buy, unless you would like to end up with a expensive and worthless broken piece of garbage.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Daniel M,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2306018159-0233" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Nicer than Steamdeck
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gift for my teen son and he loves it! It’s like a windows device with a built in controller. It’s even better when you pair it with the dock port and charger. You can use it like a console on your TV. It can sync to other company controllers.
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Very good little piece of technology.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good device, would recommend! The only downside to it is the battery, which doesn’t last long, but very good device.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Epic
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Better than all the competitors. 5 stsrs
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great value at 400
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, use it all the time. If you can get while its 400 dollars then its one of the best values in the handheld game.
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has worked out amazingly. My husband and i use it whenever we arent home and havent faced any issues with it.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Asus rog ally
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great portable gaming system beats out most of the competition including the legion go and if you can get one on one of the 399 sales it’s a steal
I would recommend this to a friend
Rated 4 out of 5 stars
Good product
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very nice product and can run most games that I play on it, my only problem with It is the microSD card slot stopped working after a week, and it broke my SD card which is unfortunate, when I got it, it was 419$ and has recently decreased to 349$