Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
Rog Ally
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for on the go gaming I load of Skyrim on the most lol
I would recommend this to a friendPC with handheld portability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROG Ally is great! More powerful than I thought it would be and so far it is making a great emulation device.
I would recommend this to a friend- Pros mentioned:Price
Great for portable gaming and more !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been an excellent machine , got it for $424 open box .paired it with a docking station and a 100w charger you got a desktop .
I would recommend this to a friend Rog ally z1
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for getting into handheld pc. Fairly easy to use very fun and wide variety of things to do on it. Only thing I can say is battery life is very short.
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system at a great price. Perfect for retro gaming.
I would recommend this to a friend- Pros mentioned:Portable
ASUS ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Portable, hand held gaming PC. Love the versatility. Best Buy had the best price for this Christmas gift for my son.
I would recommend this to a friend - Pros mentioned:Portable
Excellent console.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an excellent device for playing video games on the go, as well as a typical Windows PC when using a docking station.
I would recommend this to a friend - Pros mentioned:Portable
Rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my ally! I love the concept of portable gaming. I play fortnite, and I'm having zero issues with lag
I would recommend this to a friend - Cons mentioned:Windows 11
Such a huge disappointment...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was genuinely so happy with this purchase until it randomly just stopped detecting SD cards. It worked this morning while I was using it. Then I closed my game and left it to charge for a bit and when I came back all of my games except the ones on the internal hard drive were gone. I have a Samsung pro SD card that I bought the same day as the Ally. And apparently people online have been having this issue frequently as well but Asus seems to not acknowledge it. Also Windows 11 on anything is the worst. It boots up so many applications on startup and if you uninstall ones you don't need, they'll come back when windows updates. And lucky me, the window to return garbage passed 5 days before it did this... This was so very not worth my money and I don't think you should bother with it either.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wesley H,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and include the case number "N2306018122-0204" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
- Cons mentioned:Battery life
Good for the go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for travel. Playing anything on the go. Only down fall is battery life so get a good battery pack!
I would recommend this to a friend Love my Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the versatility of this device! Between steam and xbox game pass i have almost my entire library on the go! I got an open box Ally and the sd card didnt work which was a bummer, but the ssd is super simple to swap out for a 1, 2, or 4 tb drive so I'll take the savings over the sd card reader anyway. Tip, dont run in 30w turbo mode, create your own 20-25w profile and adjust the fan curves to keep the device cooler and your sd card slot should be fine.
I would recommend this to a friendGOOD CONSOLE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PRACTICAL, COMFORTABLE, VERY PORTABLE, I CAN TAKE IT EVERYWHERE
I would recommend this to a friend- Pros mentioned:Price
best handheld gaming device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice device for gaming or browsing the web. Alot cheaper option than purchasing a gaming laptop for the games I play.
I would recommend this to a friend - Pros mentioned:Portable
Worth it at sale price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent handheld that runs most games at mid-to-low settings, nice and comfy in the hand
I would recommend this to a friend - Pros mentioned:Gaming
Beats Steam Deck!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than the Steam Deck! Windows allows you to play nearly all games. Replacing the NVME SSD with a 1TB took 5 minutes. I love it!
I would recommend this to a friend - Cons mentioned:Battery life
Best mobile pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is fast and awesome love playing retro games on it the battery life isn't the best but docking makes it worth it
I would recommend this to a friend Style and performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it clearly won't do everything your big rig can (as well at least) it does allow you to have a niche option to take with you on the go. The build quality is decent and the specs are fair enough to let you have some fun on even some newer titles. My main complain is the battery life, 1-2 hours if you're lucky.
I would recommend this to a friend- Pros mentioned:Price
Awesome piece of tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.400$ is a more reasonable price than its preivous for what it is offering compared to the sttam deck
I would recommend this to a friend 
good yes
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product. Got it a while ago and it runs hogwarts legacy pretty good.
I would recommend this to a friendTiny but Mighty!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device and powerful for what its worth. Go in with reasonable expectations and you wont be disappointed!
I would recommend this to a friend
