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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1473 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,473 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Gaming on the go!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good buy! Especially for a gamer who does not want to carry your game!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Persfect size for the job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very handi to play anywhere and last long enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of bang for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was a pleasant surprise. I've never been much of a gamer. As I've gotten older my ability and understanding has just about disappeared. I was worried I would would have trouble figuring out how to setup and navigate this device thankfully it's extremely simple, has great graphics and impressive sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for a handheld gaming pc, I love that it runs on windows which makes it easy to use any launcher for games, just leaves a little bit desired in performance

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good fast battery life could be better other than that not a bad product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE JASUS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, cant stop playing it, easy to use five out of five stars

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great handle console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handle console, high performance, great games and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet rig

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to use while the significant other is watching her shows. Could use some more storage but thats upgradable! May need to watch a tutorial on how to use all the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Funny Story

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied. This was an accidental discovery that became a gift that kept on giving all through December and inevitably Beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good, for the asus i enjoy it and am happy that i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greet baterry, image, an analogics. Varieded games online and offline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and allows me to play pretty much anything.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Love handle pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it and great for traveling when away on trips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those looking for something simple. Not meant for high-end gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    works perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice mini computer to carry and play while traving to other place.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average and there’s better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it around when it first came out and enjoyed it but there’s definitely flaws The menus it comes with sometimes refuse to work and it’s overall a poor experience The actual system is good for what it is, besides the battery being horrible

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LLLL,

      Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed on to our product team for review.

      To further investigate the problems you're experiencing with the ROG Ally or to obtain assistance with getting it repaired, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306018106-0589" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Pretty darn good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it is a good gaming handheld pc. My only issues with it is when i disconnect from wifi it has issues remembering my password from the lock screen and i cannot get the Bluetooth to work at all. I went online and tried to figure it out even updated it and still will not work. I dunno. But i can play games and it does all i want it to

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance, does run a little hot but very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver good if you need something for on the go would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Ausu rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am love it best handheld game ever and it’s is good for retro gaming

    I would recommend this to a friend
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