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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1503 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,503 reviews
  • Rated 5 out of 5 stars

    awsome staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy was a great experience will shop again

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable pc system would recommend to new pc owners. :)

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really ❤️ my Rog Ally. Now I can take my sims on the go !!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ok but battery poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld but battery life is not good enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good and powerful handheld I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use Cloud Recovery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend purchasing Open Box. The devices have to use a Cloud Recovery feature inside the bios to reset the device so that it automatically installs Armor Crate and other Rog Ally software and features. It doesn't seem like Best Buy knows this and ships them bare without this software.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is well designed and in a good build quality. The screen is great and vivid in color and responding, but the z1 is not powerful enough to support most 3A game perfectly, and when you try play simulator the key is difficult to setup, not suggest buying, suggest to buy the z1e more good for play. And, it’s really heavy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming God

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device itself was made for a gamer, someone who is powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    My 8 year old loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all his games. Not too heavy for him. Might replace his switch.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it been playing raft alot on it runs all my pc games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I really enjoy this handheld. Even the standard version performs well for gaming. I was a little disappointed in the memory size , but that was an easy fix. Swapped the 512 with a 2t. Not hard to do and now more than happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    The future is now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hand held, this thing packs a punch. Plus it runs on windows 10

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Rog ally new best friend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to set up but very good to game on.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loved it! He is able to play most games he loved

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Rog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love it perfect for the price 399$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does have a few bugs tho......... ...

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Rig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic I can’t stop using it on the go

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, gets really hot but worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    a+++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it the best handheld of the market and the price 350dlls wow

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Handheld Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hand held gaming console! Take it anywhere to game!

    I would recommend this to a friend