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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1489 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,489 reviews
  • Rated 5 out of 5 stars

    My New Daily Driver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect computer for casual use and casual gaming. There are alot of complaints about the SD card thing and it not being good enough for AAA titles but I use it casually and the heaviest game i play is Genshin Impact and it plays that perfectly. If you want just a casual gaming computer but in the Steam Deck form factor that also runs windows 11. This is it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy it only con is the battery life is crap on the charge cord

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    May just be mine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sd card slot has stopped working. ( i saw the reviews so i knew it was going to happen). My right trigger is very loose and i have to mash it for it to fully register. ( ive babied this thing and have not dropped it). Other than that its a great machine. Good battery life. Quality is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Funny Story

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied. This was an accidental discovery that became a gift that kept on giving all through December and inevitably Beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Average FPS is enough for casual games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming powerhouse!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a christmas gift. Really like you can play pretty much everything on it. It has steam ,xbox game pass , and you can even add the ps5 remote play app in it . Also since its a windows based pc can play tons of retro games on it . You can even buy a dock and use it as a pc or gaming console to your tv . Awsome hand held pc !!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Best gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier cause my daughter loves its a portable computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love taking my PC gaming on the go. Good performance.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little handheld px for all my gaming needs

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great on the go console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming console for everyday use. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the device but still disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk.. I do love it but in the short time I've owned this device it's already falling apart. I never used the SD. Card reader since we all know it frys SD cards yet today when I tired it out for the 1st time after about 750hrs of use it does NOTHING does not read the card at all. Left vibration motor is broken or loose I had to turn the vibration off because it was making a bad noise. The d-pad is losing its capability buttons feel spongy the actual main buttons are super soft especially the A button. Just very disappointed it's only around 6mths old if that and it's dying already.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michael R,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. To further investigate the problems you're experiencing or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0509" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld system for traveling and overall great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming handheld when traveling and many other uses.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    We Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It’s for gaming and works like his computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a portable beast in the palm of your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming handheld take it everywhere with a keyboard and mouse use it for both work and games just hook it up to a monitor and ya are good to go

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at running games and I like how the design looks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those looking for something simple. Not meant for high-end gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the Steam Deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the battery. Otherwise, amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered one of these a while back and I love it! I'm able to play all my favorite games wherever I want

    I would recommend this to a friend