Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good at running games and I like how the design looks
I would recommend this to a friend - Cons mentioned:Battery life
Better than the Steam Deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is the battery. Otherwise, amazing!
I would recommend this to a friend Love the device but still disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk.. I do love it but in the short time I've owned this device it's already falling apart. I never used the SD. Card reader since we all know it frys SD cards yet today when I tired it out for the 1st time after about 750hrs of use it does NOTHING does not read the card at all. Left vibration motor is broken or loose I had to turn the vibration off because it was making a bad noise. The d-pad is losing its capability buttons feel spongy the actual main buttons are super soft especially the A button. Just very disappointed it's only around 6mths old if that and it's dying already.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael R,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. To further investigate the problems you're experiencing or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0509" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Love Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man this thing is amazing in Best Buy has great prices !!
I would recommend this to a friend - Pros mentioned:Portable
Gamer on the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this changed the game for a gamer on the go
I would recommend this to a friend - Pros mentioned:Portable
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product. Just what i wanted. Real good and very portable.
I would recommend this to a friend - Pros mentioned:Gaming
Gaming handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very nice pc handheld you can have for gaming
I would recommend this to a friend Best low power gaming possible.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best low power gaming possible. Extremly cool capable device, Rdna3 with a 6 or 8 core Cpu , Internal storage is limited but super easy to upgrade yourself, dont fill it will bloat and it will play high end games with ease, handheld or with a dock on a monitor, built in controler or external keyboard and mouse, extremly light, very dynamic gaming.
I would recommend this to a friendNot worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a true beginner, but lags with even older racing games like forza horizon 5. Super easy to use, but if you can, get any handheld with the z1 extreme, not just the z1
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Deondre S,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0497" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
Funny Story
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Satisfied. This was an accidental discovery that became a gift that kept on giving all through December and inevitably Beyond.
I would recommend this to a friend- Pros mentioned:Portable
Runs well like steam deck.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical but it plays well for a portable window console.
I would recommend this to a friend - Pros mentioned:Portable
The asus rog
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for people who want to play on the go!
I would recommend this to a friend Gamer pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely fun, good price, basically a small computer wish is great
I would recommend this to a friend- Pros mentioned:Performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great always running good no issues get yours asap
I would recommend this to a friend - Pros mentioned:Portable
Gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming system! Fast and convenient. Easy to carry.
I would recommend this to a friend - Pros mentioned:Screen
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld console ever, the screen is amazing
I would recommend this to a friend Very Satisfied!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my daughter and she absolutely love it.
I would recommend this to a friendAsus rog
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love uaing my asus rog ally as a mini computer and playing games on the go. Great product with a good price.
I would recommend this to a friendGet the rog ally x if you have the extra money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ran most games on medium, but the egpu is only supported by asus thousand dollar egpu.. its good but ally x is out so probably worth the extra few hundred and get the ally x
I would recommend this to a friend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally packs a punch with its powerful AMD Ryzen processor and dedicated GPU, making gaming smooth and visually stunning. Plus, its fast SSD and expandable storage ensure you have plenty of space for all your favorite games and quick access to them.
I would recommend this to a friend