Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portable
Gamer on the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this changed the game for a gamer on the go
I would recommend this to a friend - Pros mentioned:Gaming
Gaming handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very nice pc handheld you can have for gaming
I would recommend this to a friend Best low power gaming possible.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best low power gaming possible. Extremly cool capable device, Rdna3 with a 6 or 8 core Cpu , Internal storage is limited but super easy to upgrade yourself, dont fill it will bloat and it will play high end games with ease, handheld or with a dock on a monitor, built in controler or external keyboard and mouse, extremly light, very dynamic gaming.
I would recommend this to a friend- Pros mentioned:Portable
Excelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product. Just what i wanted. Real good and very portable.
I would recommend this to a friend - Pros mentioned:Portable
The asus rog
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for people who want to play on the go!
I would recommend this to a friend Works Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it works great with my games and I love how the controller feels in my hands and it even runs Hogwarts Legacy needs more storage though
I would recommend this to a friendGreat multitasker, gaming handheld and Desktop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my child who wanted a gaming PC. We set this up with a dock and monitor etc. This thing is awesome and I honestly want one for myself.
I would recommend this to a friend- Pros mentioned:Portable
Runs well like steam deck.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical but it plays well for a portable window console.
I would recommend this to a friend - Pros mentioned:Performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great always running good no issues get yours asap
I would recommend this to a friend A full gaming pc that fits in your hands
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this thing, I've been playing so many more video games than I used to because it's so much more convenient. Def recommend getting the Skull & Co grip case for it though, my hands were cramping up with just the base unit, the skull & co grip case makes it MUCH more comfortable.
I would recommend this to a friend- Pros mentioned:Screen
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld console ever, the screen is amazing
I would recommend this to a friend - Pros mentioned:Portable
Gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming system! Fast and convenient. Easy to carry.
I would recommend this to a friend Awesome handheld
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. Now i can play my games on the go. Opens up alot of possibilities for me.
I would recommend this to a friendToo weak...battery too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing is the screen, but I don't like the angular design...itcuts into my palms after half an hour. Light weight..easy to use...great for streaming from Xbox Game Pass and indie or light games...but battery life is 2 hours...maybe 4-5 in streaming. Returned
No, I would not recommend this to a friendAlly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best console in the world ever I can play many things
I would recommend this to a friend- Cons mentioned:Battery life
Trash
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this device to take on the road with me while at work. The unit feels like cheap plastic and isn’t worth the plastic it’s in. Small hand held pc that last for maybe one hour so it’s a must you keep ot plugged in. System crashes when attempting to switch between gaming and pc functions. Wish I left it on the shelf and never purchased
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bables,
We sincerely apologize for the battery life and system performance issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Based on the issues described, we recommend updating the BIOS. It is recommended to download and update the BIOS and firmware for system performance optimization. The update takes a few minutes, please do not turn off the device during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
Version 341
12.19 MB
2024/09/12
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number "N2306018122-0288" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the device, wasn't expecting perfect condition like it was listed, and expectations were met, had minor damages, obviously pry marks from previous owner popping it open with a knife or something, but it runs fine, and it does what I want it to.
I would recommend this to a friendBest guy you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good toy for bf loved it as a Xmas gift definitely recommend
I would recommend this to a friend- Pros mentioned:Portable
Better than steam deck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice handheld device , enjoy playing on it a lot
I would recommend this to a friend ROG Ally Z1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve ever made. I love this thing. It gets even better when you install SteamOS
I would recommend this to a friend
