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Customer reviews

Rating 4.5 out of 5 stars with 1503 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,503 reviews
  • Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a steam deck and i love it but really wanted to try the ally. Since it uses windows i am able to play so many games i wasnt able to play on my steam deck. Would suggest the more powerful version if you can afford it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for on the go gaming. Will not play AAA title but will work well for most games. there is a good amount of storage to not need to use the SD card

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ally

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console in the world ever I can play many things

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too weak...battery too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing is the screen, but I don't like the angular design...itcuts into my palms after half an hour. Light weight..easy to use...great for streaming from Xbox Game Pass and indie or light games...but battery life is 2 hours...maybe 4-5 in streaming. Returned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excited for this new era of gaming!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it was a little more plug and play. I have managed to run most games I like to play but not all. If your a AAA gamer get the more powerful unit. Otherwise enjoy having it and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gaming handheld that makes on the fly games a fun experience. Old school games to new games all run smoothly and it's light so it doesn't wear on you while playing it. Definitely would recommend it to a gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really enjoying this handheld pc. I'm not too hardcore and this non-extreme version has suited my needs quite well so far. Only negative is short battery life but I'm often plugged in or docked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, will be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works well. However, there is not yet good support from the games's side of telling whether or not steam games are capable of supporting the Ally's controls. I image this will change as handhelds become more popular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy good handheld power!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box, my expectations weren't exactly high, but the ROG Ally Z1 model is everything you're looking for in a gaming/pc handheld hybrid and then some. The customizability of it all is the true selling point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best guy you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good toy for bf loved it as a Xmas gift definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great within limits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know it’s limits it’s great! For older games it plays fantastic but if your thinking triple a games…. Think again. Good battery life playing Civ 5 last approx 3 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mobile computer that allows me to play my steam and xbox library; what more could I ask for? Awesome and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price at a discount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I got it at $350 it's an amazing deal. Older AAA games at 720p. Indie game/lighter games runs perfectly fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. I do wish that it was a little smaller. This thing seems huge at times.I don't like that the keyboard doesn't pop up at times but i do like that there is a shortcut to bring it up. All in all a good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 gaming *console*

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say that the battery is short, but it's not true. maybe they are using everything in 1080p and with a lot of power to run at more than 60 fps. it is perfect for RPG games like Sea of Stars and if you pay the gamepass even better.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not as good as the extreme version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new pricetag is good but it's still way weaker than a Steam Deck, only useful for using it as portable PC and very light games.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Yadiel P,

      Thank you for sharing your feedback on the ROG Ally and we sincerely apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0478" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen had a scratch so I would not say it was “Excellent” quality but the device operated in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Asus ROG Ally is arguably the best Windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally has much going for it, including a sharp and colorful display, sturdy design, and compatibility with numerous Windows games. While I think it’s the best gaming handheld after the Steam Deck, my thoughts have changed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, just not for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a neat little device but I returned it. My hands are too small to comfortably hold this for long. The grips aren't very grippy, either. If you have larger hands, it shouldn't be a problem for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent portable gaming PC. I can play all the games I like with good FPS and accomplish a little bit of work as needed as well.

    I would recommend this to a friend