Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my kid for Christmas. I was amazed by all the games you could get.
I would recommend this to a friendIt's okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool portable pc. Takes a lot of tinkering with it though to get any game playable. So far I haven't gotten my SD card to work on it yet. Otherwise pretty cool device.
No, I would not recommend this to a friendReview
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun its very durable u can use anywhere very cool
I would recommend this to a friendSwitch for PC Gamers..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is a great way to get into PC gaming. Additionally you can play Gamepass as well.
I would recommend this to a friendPerfect handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Can handle a lot of titles on its own, plus I can stream the more graphically intense games from my desktop. Nice to be able to watch reality tv on the couch whilst playing games.
I would recommend this to a friendReplaced my desktop for this Handheld PC!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say this is great for a semi-casual/avid gamer who is looking to play games from almost every major platform, on the go. I replaced my entire desktop PC for this and I don't regret it!
I would recommend this to a friend- Cons mentioned:Battery life
Good system but Uncomfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the operating system, unfortunately the device was uncomfortable to hold so I jad to return it. The battery is also not great
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Your feedback will be reviewed by our Product team.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2306018106-0390" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Fun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good on the go has good fps and it’s just overall a fun device
I would recommend this to a friendAmazing product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works amazingly, i recieved it in about a day. I bought it open box and had everything needed for it, easy to set up and use, I use it during long night shift
I would recommend this to a friend- Cons mentioned:Setup
ASUS ROG ALLY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little bit of rough start with the initial setup, I have fallen in love with this device. It is not perfect, but prefer it over the Steam Deck.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AndrewB,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0297) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
GREAT PRODUCT LOVE IT !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I love it everything I heard about the system is exactly what I got awesome system and aswome customer service.
I would recommend this to a friendGreat Customer Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and was delivered in my house fastest than I thought!
I would recommend this to a friendStrong as heck handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is pretty sweet honestly, plays a lot of stuff on steam very well save for a few games that dont have controller support by default but the steam input does seem to bypass this issue more often than not
I would recommend this to a friendLoved it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved this. It works so fast, it’s like having and mini laptop.
I would recommend this to a friendGood portable gaming system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good overall. Battery life isn't great, storage is decent. Works out well for short gaming sessions.
I would recommend this to a friendAsus rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints of the asus rog. Its played every game ive tried so far on it and hasnt given me any issues. Probably one of the best gaming systems i own so far
I would recommend this to a friendVery surprising
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have both versions and the z1 non extreme is slower but still handles modern games very well i was skeptical at first looking at YouTube reviews but im glad i bought it
I would recommend this to a friendGreat handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wiuld of given it 5 stars. I had to take it to best buy to send away ti get thr miceo sd card reader fixed. Its burnt theough two of mine.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so good, have graphics with too quality . I love it
I would recommend this to a friendRig ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product the kids love it. And was great deal on black friday
I would recommend this to a friend
