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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,476 reviews
  • Rated 5 out of 5 stars

    May favorite hand held

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the power and capabilities of this handheld gaming machine, playing the resident evil 4 remake on the go without sacrificing too much on visuals was a dream come true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best System!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is actually the best system u could buy- they Straitened out all the problems since last year..everything works Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Runs all the games I want to play on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lil gaming computer!!! So vibrant and fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product pretty much works as expected. Wish i waited for the ally X

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! Bought it open box but was in perfect condition. Such an amazing system. I get to play multiple games on it and they run smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The z1 rog ally is a portable computer. That will allow you play any pc game. However remote play is this system saveing feature. Due to its fluid 120hz display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice ☺️ and the delivery was very fast It's what I expected, I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the extra money to spend, go with the z1 extreme. This is still a fun little machine. Will use it for 2d games ans emulation going forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy this over a switch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs great. Much better than having a switch. Does take quite a bit of computer knowledge to set up. Especially if you buy it for your kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 14 year old loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old loves this device!! Initially, he wanted a steam deck but, I decided to get him this instead. So glad I did. By far the best Xmas gift he got this year!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it cause it was on sale ended up returning cause found out my steamdeck does everything this can do plus it had a smaller screen which i didnt want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the ROG Ally Even if its the base model runs all the games ive thrown at it flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good simple gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG ALLY is good for a simple gaming pc. Many games i play are controller friendly, but i also bought a docking station monitor and mouse and keyboard for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Build quality is suspect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little PC for the price but the build quality is very low. My SD card reader was missing a pin out of the box. You also need a higher power adapter than what is included to use the full power of the machine when plugged in. Overall not bad if you aren't a huge gamer but it is worth paying a bit more for a higher quality system.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Will,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306018106-0498" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Amazing gaming machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the z1 non extreme version and it works great!!! I was not expecting that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product after the discount, but hold up for the X if you dont have OG yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device only issue it crashing when you first start booting it up

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Timothy S,

      We appreciate your feedback regarding the ROG Ally and we apologize for the problem you've encountered during boot-up. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional.

      To troubleshoot the crashing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306018106-0517" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    Couldn't be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming device. Smooth picture and high speed response time. Best Buy delivery did not disappoint. Will definitely use delivery more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. Very simple to use. Would highly recommend!

    I would recommend this to a friend
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