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Customer Ratings & Reviews

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$249.99
Save $250
Comp. Value: $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1497 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,497 reviews
  • Rated 5 out of 5 stars

    Arog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I got arog I haven't played my switch for a least a month now this arog is one of the best handheld devices that I ever played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A powerful handheld PC that runs W11.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld PC I could ever ask for. Just don't play COD Warzone until they recognize the config.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customize options for this handheld . It has pc , xbox games pass, ps exclusives and you can basically play it on the tv as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device only issue it crashing when you first start booting it up

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Timothy S,

      We appreciate your feedback regarding the ROG Ally and we apologize for the problem you've encountered during boot-up. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional.

      To troubleshoot the crashing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0517" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does it all. It does get kinda hot, but it handles all games pretty well. I play destiny and it hit 60fps consistantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 19 year old daughter in college she loved it. Keeps her entertained in her dorm room when shes not studying. She says it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I don't know anything about this item. Until my son told me to water for him. For christmas gift and the seem like he's enjoying himself with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG knows what it's doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games smoothly. Is a really good replacement for my Nintendo Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great so far. I can run most of my games on the go. I can't play games on max settings but I don't really care since its a tiny screen anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend for Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. Very simple to use. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent prduct! It was shipped on time and arrived in perfect status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great gaming set especially if you play like fortnight.definitely much better the Nintendo switch and the graphics are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works perfectly as described by the manufacturer. The products functionality is unmatched in the marketplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great handheld product that has improved my quality of gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok ok ok ok ok ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld PC for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Its exactly what I wanted for gaming. Runs smooth and looks fantastic. I have nothing but good things to say about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my boyfriend. He absolutely loves it. Everyday he is on it and seems so happy. I’m glad I bought this for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ally

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Convenient, easy to use. Good graphics. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this for portable gaming.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, plays games awesome and fast with a nice screen, only problem cant remote with Playstation 4 or 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth while purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processing power is adequate for most games and the sound carries clearly with the front facing speakers. Love this 100%

    I would recommend this to a friend