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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1474 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,474 reviews
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Realized amazed by graphics and everything youre capable of doing on it. Charge lasts a good amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for emulation and basic pc activities……………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but doesnt run games as good as you would hope. I would say opt in for the better updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and was a great sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value! I haven’t put it down. It was on sale and I bought it skeptically. But I love it. Great budget gaming laptop alternative

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Handheld devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics but very hard to get started Need YouTube videos to help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome device. Costumer service was excellent! And Geek Squads are awesome and really useful! Will definitely go back!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best portable handheld i have tried. having the compatibility of windows 11 ensuring the OS dose not get in your way of running games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but needs a good going over on the fine print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice hand held can definitely tell it was made my china very intrusive and tracking but very good for what it was made for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Good size. Not too small not too big. Update firmware and software first before dping anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit hand held , works better than my xbox and way smoother . Good battery life in my opinion , havent had any issues with it at all .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really SLAPS!! Great handheld and makes a great portable gaming computer when hooked up to a docking station and monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent asus rog ally I loved it from the first moment I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect handheld device for casual gaming. Battery is decent. Usually, get around 4-5 hours on a full charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go handheld! Battery life is kind of short for the power it puts out but overall a great piece of technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical with soo many handhelds released but will say, Rog ally is only getting better by the update and day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Companion Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a console or PC, the Z1 variant of the ROG Ally is a great companion handheld device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Expect to have to do a few updates like any windows computer and then you will be having a great time with this handheld.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has problems with SD cards and can brick the SD cards as well beacuse of overheating

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Juvy,
      We sincerely apologize for the issue you're having with the ROG Ally SD card reader not working. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:
      https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
      BIOS Update for Windows
      If you already have the latest BIOS version installed and you are still experiencing the issue, please provide us with the following information:
      1. SD card brand and model
      2. SD card capacity
      3. Is this your first time using an SD card?
      4. Does the SD card work on other devices after failing on the Ally?
      5. A thermal profile is usually used. Silent/performance/turbo/manual
      If manual, please provide us with the fan curve.
      6. How much storage capacity has been used on the SD card?
      To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306018106-0290" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great console for couch gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better feeling and better looking then a steam deck. The fact it runs on windows out of the box is 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a game changer I got it w massive discount and I could not been more happy with the rog ally.

    I would recommend this to a friend
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