Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 6543664
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
Great console for couch gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better feeling and better looking then a steam deck. The fact it runs on windows out of the box is 10/10.
I would recommend this to a friendAmazing handheld pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a game changer I got it w massive discount and I could not been more happy with the rog ally.
I would recommend this to a friend- Cons mentioned:Windows 11
Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it could be better don't like window 11 at all
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Heather,
Thank you for sharing your feedback on the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is greatly appreciated that you have provided us with feedback, which will be passed to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306018106-0446" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Awrsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything you want it to be. Plays games well and serves as a handheld touchscreen PC
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a charm I would say it's better then the steam deck if you want something with Windows on it
I would recommend this to a friendA Cozy Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has completely erased my actual gaming pc from my life, i can comfortably lay in bed and play all my favorite games.
I would recommend this to a friendGoody buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. It’s has to have updates on the drivers to get it to play games at good quality but when it’s optimized it’s great.
I would recommend this to a friendNo complaints
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Enjoying playing it. I love tne look of the system with led around thumb sticks.
I would recommend this to a friendGreat and useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it great for outdoor playing and Great control and optional choices on the settings
I would recommend this to a friendASUS ROG Ally - Amazing Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works as expected! Battery life lasts a decent amount and can run most Steam games perfectly fine.
I would recommend this to a friendBetter than the Z1 Extreme
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the extreme about 2 months ago and had nothing but bad luck this model has fit me perfect!
I would recommend this to a friendGood Tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the ally. Feels nice and runs pretty good. The UI can still use work but ASUS will work it out
I would recommend this to a friendRog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device cant keep my hands off it most times. The gaming on it is outstandingly amazing most buy
I would recommend this to a friendBest grandparents ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it!! Been saving allowance money, birthday money and finally with Grandparents Christmas money it was purchased!!
I would recommend this to a friendAwesome Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. runs the games perfectly. ideal for indies and emulators. With the discount it's a bargain.
I would recommend this to a friendGreat little gaming machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Melts in your hands, runs most games at 1080p high setting
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast. Handles large volume of graphics.excellent cooling
I would recommend this to a friendWorks as intended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's working, runs most games well. Hard to figure some settings to get it hooked up tv and controller.
I would recommend this to a friend- Cons mentioned:Battery life
Great and fun easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad battery life but other then that it is a great gamingg system
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Guss,
We regret to learn that you are experiencing battery issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0367).
Thank you for choosing ASUS.
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/FAQ/1050046/
Best gaming handheld out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing experience with the ally and im very satisfied with the product asus had made 10/10 would recommend
I would recommend this to a friend
