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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 1474 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,474 reviews
  • Rated 4 out of 5 stars

    Wonderful device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great and does everything I need. The only downside is the known issue they have with the micro SD port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld computer. Exceeded my expectations in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd buy another.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, compact, exactly what you would expect and the price point is fair based on what you get. Quality all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Takes a little to get used to using windows for gaming but a great powerful handheld pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 of these for the kids and they love it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love everything about it play and be on it everyday always on point give me relaxing for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time,great purchase, powerful device, only problem is 16 gb ram is not ebought in modern world of pc gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played this when we went on a trip shortly after the purchase. Some of the gameplay was actually better than my consoles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Asus rog ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend unless if you travel a lot, it is impossible to be accurate with joy sticks and since it’s a mobile pc most games will not have aim assist. Even for single player games I don’t recommend going above normal difficulty.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Cp918,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.

      To further investigate the joystick issue you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306018106-0508" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! Great for travel time and enterteinment. Love the fact that i can play all my m favorite xbox games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product, plays AAA games really well and very portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for in a gaming pc . Most games were playable right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend and he is in love with this. He hasnt put it down except for sleep and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its taking forever to get here but i personally already own a rog ally its a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, fast processor, decent battery life. Cons: they really need to have a real dock/stand for it with portz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool handheld system. Very sturdy and feels good in the hand. Plays all my steam games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quick and convenient everything was. I will definitely be shopping at Best buy sometime there in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished unit. Works good as intended my kids and myself love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Rog Alley is definitely worth the buy!!! You’ll never regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool, works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. Runs Steam games really well. Updates at the beginning were a bit much, but was set up within a day.

    I would recommend this to a friend
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