Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,487 reviews
Rated 2 out of 5 stars
Can be more trouble than it's worth (Open Box)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to like this device. I saw it heavily discounted if bought open box, which I did for this handheld. With taxes the open box Ally Rogue Z1 cost $300, which was less than the cheapest Steam Deck (at only 64 GB for $350) and equivalent price to a brand new switch. Everything looked good on paper, from the sleek design, high storage capacity, and Windows 11 for high game compatibility.
However problems came up when first setting up the device. The original Windows 11 OS with Rogue Ally drivers was wiped by a standard version of Windows 11 by Best Buy. This meant the device had no network drivers, so completing the Windows setup using just the Ally was impossible. There were also no ASUS rogue controller drivers installed, so I could only navigate with the touchscreen or have to connect an external mouse / keyboard to navigate smoothly in the initial setup.
If I wanted to use this device, I would need to bypass the network connection step of the setup process by using command prompt or use a wired ethernet connection (though that's not guaranteed to work with the limited drivers on device). After that I would need to move over network drives using a flashdrive or microsd card and would need to research all the stock ASUS rogue ally drivers that are on board to make sure the Operating System has all it needs to perform as intended.
Going into purchasing this device, I knew there was going to have to be some tinkering to get this device working properly because Windows is clunky on devices that only have controller / touch screen input. However my initial impressions of the setup lacking even basic drivers kind of turned me off, because at the end of the day I want to use this device to have fun and not be a chore to tweak. The Windows setup process may be easier on brand new devices versus open box, but even still the headache of Windows 11 on a controller / touchpad just doesn't seem worth it in my opinion; especially when there are devices like the Nintendo Switch and Steam deck have user interfaces that are tailor made for portable use.
I think if Microsoft were to make an Operating System that was more mitigatable on controllers, I think this device would be more appealing. But as it stands I think this device is a little too much trouble to be enjoyable. And I love tinkering with devices, but for a device that comes with this premium price I would expect more in return.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear BetoBob,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2306018122-0279" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Runs every game I have try
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Despite the small size, this handheld has enough power to run most of the top games
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
It’s awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally worth it !! Best handheld I ever had, it’s great for work
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Powerful little device
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this thing my only complaint is the batteries life is not that great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great option for handheld gaming
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly I like it and the performance mode is perfect on it and I feel like turbo mode is really only useful on story mode games like red dead and games like that but it’s very smooth only part i don’t really like is the 512 gb but you can always upgrade it and I feel like it’s perfect for being a handheld
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
Better then the steam deck
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced my gaming pc and you can take your games anywhere you go
I would recommend this to a friend
Rated 5 out of 5 stars
One of the best handhelds !
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a pretty good hand held to get your initial PC feel, especially with how easy they make it to Configure not to mention the tutorials.
It is pretty limited FPS and performance, on top settings it sounds like a jet engine and still feels like it’s missing something.
It’s one of the best hand helds especially with Best Buy deals, but I recommend a ROG PC.
I would recommend this to a friend
Pros mentioned:
Gaming
Rated 5 out of 5 stars
Asus rog
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lives up its name. I love playing games on it while my wife is watching YouTube.
I would recommend this to a friend
Rated 5 out of 5 stars
Great console
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased instead of a SteamDeck and very happy with it. Wanted something I could use for Steam and other PC games as well as connect to my Windows laptop and Android phone. Also got a Bluetooth keyboard and mouse to use with it. Was initially a little hesitant about the larger size compared to my Switch but easily got used to the larger size console.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Powerful device
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Able to play games very good at 720p. My best guest Z1 720p = Z1E 1080p
I would recommend this to a friend
Rated 5 out of 5 stars
Great consoles
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The most fun handheld pc ive had, its so easy and comfortable to use
I would recommend this to a friend
Pros mentioned:
Portable
Rated 5 out of 5 stars
Perfect little system
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for getting my gaming fix while traveling.
I would recommend this to a friend
Rated 4 out of 5 stars
RoG Ally Review Try 2
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The SD card reader is embarrassing and Windows is a pain but its still an amazing device. I only listed its downsides because its upsides are too many to mention.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I still use it til this day, great device, I use it to replace my actual laptop since it isn't meant entirely for gaming.
I would recommend this to a friend
Rated 5 out of 5 stars
Best way into PC gaming
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent entry way into PC gaming! Build quality is superior, similar to a Xbox series s controller. The d pad, face buttons and shoulder buttons all are transparent. You can link to steam and remote play from your own library just like you can with Xbox all with the rog ally z1.
I would recommend this to a friend
Rated 5 out of 5 stars
Rog ally.
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Rog ally is a great and powerful machine. It runs better than a steam deck.
I would recommend this to a friend
Rated 5 out of 5 stars
Great for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty great little machine. Does a great job even on some very demanding AAA titles.
I would recommend this to a friend
Rated 5 out of 5 stars
Absolute Must Have
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ABSOLUTE BEAST of a handheld. I’ve been playing it everyday since I bought it. It’s a great intro to pc gaming for people at least in my opinion it is.
I would recommend this to a friend
Rated 5 out of 5 stars
Cool device
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m new to gaming outside of traditional consoles, but this device is actually pretty user friendly. The cool feature is that it is actually a smaller version of my Windows laptop, too. So that is a bonus. The pics include a skin and button bumpers my son added for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Unlimited games access
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best pc handheld console out there . You get all the steam games , x box games and any game out there in the market . You’re not limited to just a few.