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Customer reviews

Rating 4.5 out of 5 stars with 1503 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,503 reviews
  • Rated 5 out of 5 stars

    Perfect for on the road gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, runs all my games the way it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Handheld Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Handheld PC, Technology keeps getting better everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iiken it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect………………………………………………………………………………………..,……………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    rog

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its an ok devise i bought for my kids love the colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally ROG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Not enough space tho. Ordering external drive!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game . Fun . Everything you think it is . Reccomend 100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, functions well and love the user interface and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my 11 year old son! He loves it. Best Christmas present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a mini computer in your hands. Best purchase to end the year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portability and Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming very compact and portable. Gaming world on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, I’ll be buying another one soon!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance was thrilled when I gifted them this amazing console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my son. He has been begging for this for months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two Defective ROG Allys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device to play on however I may have gotten two defective devices as the micro sd card reader died and also broke the sd card installed. If the sd card reader wasn’t an issue I’d give this a higher rating.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the SD card issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      We recommend following the steps in the FAQ below to troubleshoot the issue. Alternatively, if the issue persists, you can contact our support team at https://www.asus.com/us/support/CallUs to further investigate the issue or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0268" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1051166 Asus

  • Rated 5 out of 5 stars

    Sons gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game system my son said it’s better than having a desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm having tons of fun on my new handheld console great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product!! I can enjoy time with family while gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Asus for my boyfriend for Christmas he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a pc but is a console, has his pros and cons m

    I would recommend this to a friend