Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- |
- SKU:
- 6543664
Customer reviews
Rating 4.4 out of 5 stars with 1490 reviews
(1,490 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Storage Capacity4.2
Rating 4.2 out of 5 stars
- Controller4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portable
Rated 5 out of 5 stars
Rog ally z1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good handheld gaming pc it can play any game on the go or at home this is a great investment
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great buy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great runs everything i need it to and then some also great gaming on it too
I would recommend this to a friend - Pros mentioned:Gaming
Rated 5 out of 5 stars
Best dad purchase ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for gaming with a busy lifestyle! I would purchase again if I needed to.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Rog
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this used but it was in excellent shape and it plays well ,no issues as of yet
I would recommend this to a friend - Pros mentioned:Portable
Rated 4 out of 5 stars
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice on the go gaming device would recommend to anyone
I would recommend this to a friend Rated 4 out of 5 stars
Decent gear, terrible OS.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Essentially useless as shipped. Needs steamOS installed to get decent performance. No touchpads make some games unplayable, such as Civilization. Plays FPS type games very well. Rear buttons are awkward to use. External GPU slot is interesting, but has limited use due to custom PCIe connector.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Z1 none extreme
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for what I use it for and got it way cheaper then the z1 extreme.
I would recommend this to a friend - Pros mentioned:Portable
Rated 5 out of 5 stars
Has all you need
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system replaces alot of pcs,and gaming consoles i would recommed this over any system out now
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
This is the one! Z1 extreme
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it honestly the best handheld gaming system on the market.
I would recommend this to a friend - Pros mentioned:Portable
Rated 4 out of 5 stars
Loved it,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because hand held ever, would most definitely recommend
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
5 stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box, was cheaper than steam deck.
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything I need it too, super convenient. Mostly cozy games, had some crash on startup issues on certain games like enshrouded. There is a really easy compatibility mode setting you can change that will make this device run anything. You’ll need to google it, it’s specific to steam not asus.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Handheld!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I have made in awhile!!! The Asus Rog Ally, It works so flawlessly and I love the fact that you can play your steam games on it and xbox game pass too!! It's also a portable PC so you can use it to surf the web and do lots of aw stuff and watch videos as well. Hope to get another one for husband soon!!
I would recommend this to a friendRated 4 out of 5 stars
So convenient!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return after a few weeks due to financial issues, but it works really well for regular games, not anything to bug though I tried running hell divers in it and it really struggled. Fun for games like Risk of Rain.
I would recommend this to a friendRated 2 out of 5 stars
Niche use case, Windows platform holds it back
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, anyone that says this replaced their gaming rig, was not a serious gamer and kidding themselves. A hobbyist for sure, but not someone that spends a lot of time and money on their gaming experience. This device sounded like a great idea. A handheld platform giving you the ability to really tap into cloud gaming options like Game Pass and Steam, etc. And it can definitely do this. But out of the box I was met with difficulties just because of the OS platform it's sitting on....Windows. Windows is made for a keyboard and mouse. I was attempting to get it setup and struggled for several mins trying to enter my wifi password just to proceed with setup. Once I got the controls sorted I was able to get around a little better. The touchscreen really helps a lot. But Windows UI is just not geared for sticks and buttons over mouse and keyboard. I love Windows overall, but having a full-blown desktop OS on a handheld like this is a real issue. Aside from controls mentioned above. Windows out of the gate attempts to activate OneDrive and so on just like it does on a PC. So because I used my shared login it's now attempting to sync gigabytes of data to this tiny device automatically. The Asus app that ties the UI into a more handheld mode didn't launch automatically when I set mine up. It does help, but then I was met with nothing but issues with their authentication service. It wanted me to create an account and offered to use my Windows login. So I tried this and it worked, but wanted me to confirm my email. When I clicked the confirm my email it failed repeatedly with an unknown error. I attempted to update my profile but the password was required and didn't sync with the same password as my Microsoft account. I then tried to create a whole new Asus account using my email vs Microsoft account. Same issue with the confirmation email. So I just gave up with this piece as it didn't seem necessary. The screen looks good, the handling is not bad, the buttons and sticks respond well and the touchscreen works great. So the hardware overall is really quite good, but the software is really where it falls short. I feel it really has a limited use case for gaming. FPS games are not going to be ideal on this platform. RTS games might not be bad. Some strategies prob ok. Anything with a lot of control options could be a real chore. Racing and Sports games are going to really shine on this type of platform. I think FIFA (EA FC) or Madden are well done here. Even Mortal Kombat or Street Fighter will fit well here. Cloud gaming tends to require a bit of bandwidth to work well. So now this means being in a place with good connectivity. Being on the road or out and about with it and using tethering or public wifi won't produce the most ideal experience. This platform will help you game on the go with sports, racing, and platformers/scroller style games. Don't expect to be crushing it on COD or Fortnite. I think my kids will enjoy it, but it's not for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Grizzly D,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team to review for improvement of our products and processes. We stand behind our products and are committed to achieving customer service excellence. If you need any further assistance, please send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0132" for reference. We will do our best to provide a quick resolution to your case. Your feedback is valuable to us, and it helps us improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Price
Rated 3 out of 5 stars
Z1 Extreme Model is what you want.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This barely comlares in performance to steamdeck. If you want an upgrade then vet the z1 Extreme model for $100 more. At the time of the writing, Z1 extreme model has open box excellent for $120 off. Perfect for the price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0206] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Game system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! She plays games on it constantly and the graphics are good
I would recommend this to a friendRated 5 out of 5 stars
Great affordable game device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Love using it for XBox games. Sometimes it is slightly laggy but only when on On my way! wifi and it does not interrupt games. Id buy it again in a minte.
I would recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG is awesome, I didn't really know what I was expecting from it, but it exceeded my expectations. The shipping was quick and arrived a day ahead of schedule.
I would recommend this to a friendRated 5 out of 5 stars
New to this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can i play destiny 2 before buying it i never had any pc handheld before
I would recommend this to a friend














