Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X
- |
- SKU:
- 6583218
Customer reviews
Rating 4.7 out of 5 stars with 2209 reviews
(2,209 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Controller4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Still recommend over the Xbox version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what this device can do, it is very impressive. The battery life is great, however the only issue I have with this handheld is that the sticks feel a bit off. Some people say it may be due to cardinal snapping, however I still recommend this device over the Xbox Ally X, since you can buy a 3rd party case that almost matches the updated ergonomics.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best experience I have had with a handheld pc. I returned a legion go I bought because it was too glitchy and ended spending a couple extra dollars to get this instead. Haven’t had any issues and it runs any game I play with no issue (ex. COD, Elden Ring)
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Best ROG!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROG Ally X !!! My wife gifted it to me and it was the best handheld she gave me.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
An Excelente Habdheld
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely good product if you are looking for a handheld this is the indicated long-lasting battery performance storage the screen a little to be desired for the frames but the rest is perfect do not go for another like legion go you will sacrifice screen for performance and ergonomics
I would recommend this to a friend Rated 5 out of 5 stars
Great for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a powerful gaming handheld great for traveling definitely a plus that it runs windows 11 being able to do normal desktop things. Pretty good FPS
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Great Fun!! but Not the Right Fit for Me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to have a mobile gaming option while away from my desktop. However Returned it due to my preference for using keyboard and mouse. The additional costs for a dock didn't make sense, especially since i experienced input lag when connected. i decided to use the $800+ toward a gaming laptop (OLED!!) instead. For those without a gaming PC or Laptop, the ROG ALLY X is a decent alternative. Surprisingly, it ran games better than i expected based on reviews. The Armory Crate software worked well, requiring minimal adjustments for smooth gameplay. The only tweaking I did involved pushing the graphics to see what it could handle. I had fun playing titles like Black Ops 6 Zombies, Destiny 2, and various Steam titles. Overall, while it wasn't the right fit for me, I can see its appeal for those looking for a portable gaming solution.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SpaRk,
Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
ROG Ally best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using this every time i feel like gaming and laying in bed, and i must say, its the best purchased ive made. Runs ever game smoothly so far, no complaints. The battery does die pretty fast if you're playing triple A titles, but thats expected from a handheld PC. Love it.
I would recommend this to a friend Rated 5 out of 5 stars
Great handheld!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my ROG Ally X!! I used to play only my PlayStation 5 but I have been so happy with my RaoG Ally X that I sold my my PlayStation! Easy to use and plays all my favorite AAA games too!! This handheld is a must for any gamers!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Performance and looks, gotta have it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld device. Flys past the old rog ally and the current legion/msi claw. I recommend this one hundred percent!! Steamdeck OLED may have a leg up on the screen, but this things performance blows everything out of the water. Plus who doesn't love WoW on a handheld?!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very powerful handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful handheld! Using with Lossless scale its basically a high end Gaming PC
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
More of the same, but better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device! It's very similar to the original Ally Z1 Extreme with improvements in battery, comfort, color, d-pad and analog controls Etc..... It blows me away to think that they missed the opportunity to add a built-in kickstand! I have to go four stars because of the removal of the XG mobile port. I bought the 4090 XG Mobile to use with the Ally and Rog Acronym.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Phenomenal device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal device. Its very powerful. Plays everything i want. Emulation is also a beast
I would recommend this to a friend Rated 5 out of 5 stars
Asus Rog Ally x
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had the rog ally z1. Great but this is a step up and some. More storage (1gig) better performance, and better battery from 30-45 mins of gameplay to 1 n half- 2 hours easily. Endless games/possibilities. Portable PC FTW
I would recommend this to a friendRated 4 out of 5 stars
ROG Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but gets hot fast amd battery life syffers. Great graphic and smpoth gameplay but a gimmick pc or laptop replacement for noobs
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was better than the original On so many levels, Its been my rock and Monster Hunter Wilds runs great on it On high settings with patches I highly recommend Get the 2TB though
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Got rid of my mini itx..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my desktop with this little thing, plugged it up to a 3090 egpu, and im play most games on a 32" wide monitor on ultra. Stand alone on the go it plays most games on medium setting but the option to take any computer game anywhere is pretty great, boy we are living in the future.. only thing i have problem with is the onboard joystick already starting to get drifts.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Rog ally x. Must have for gamers!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing but fun with this rog! It is great at home as well as on the go. I take it to work. And i have just gotten back from a 5 day road trip with it. Definitely worth the money! Have told all my gaming buddies about it. Awesome product!
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 1 out of 5 stars
great idea, too many issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on paper this is an incredible machine, but there is so many things that can go wrong with these little guys. i will start with the pros first. 120hz screen, windows 11, powerfully amd processor. you can docj the machine and use a external 120hz+ monitor and play games with mouse and keyboard or with controller or whatever yoy wish (i have included a photo of my setup) and when it actually works it works great.. id say it works as good as like a ps4 pro. now for the cons my example suffers from the lcd getting too hot and turning black in certain areas. and my wifi adaptor stopped working, which basically renders the device useless to me as its supposed to be portable and i cant hook it up to ethernet in like 90% of hotels . i know the white versions suffer the same plus another issue where the sd card slot fries itself ( a buddy of mine suffers this) maybe the next generation of these will be better and less faulty. but for now i will seek a refund or a exchange for mine. i have about 10hours total game time on it and its already starting to show its flaws which is 100% unacceptable for a gaming device. now for the bad thinfs
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cris,
We sincerely apologize for the system performance issues you've faced with the ROG Ally X and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products, and it's not the norm. To troubleshoot the wireless connectivity issue you're currently experiencing, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407030210-0057" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues -  https://www.asus.com/support/faq/1015073/
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Rog Ally X
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With these hand held devices if you know what you are doing it can be fun and amazing. The X is strong and has a 80w battery to let you game for a long time worth the $800 for sure. As well the MSSD is not burning out I would recommend that you buy a 2T SSD if you’re going to be downloading a lot of steam games.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. It runs most of the games at good quality and latency. Pretty good support
I would recommend this to a friend


























