Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X
- |
- SKU:
- 6583218
Customer reviews
Rating 4.7 out of 5 stars with 2205 reviews
(2,205 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Controller4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ally x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing love how easy it is to play set up might take longer but that’s all once you start it up it’s easy to play most games on the go
I would recommend this to a friendRated 4 out of 5 stars
Great in the end
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was at first disappointed that I could not play all my Xbox games previously bought. But then, I realized that was on Microsoft and not on Asus.
I would recommend this to a friendRated 5 out of 5 stars
Good Device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, nicely designed. Can run many games including horizon 5, black myth wukong, EAFC25.
I would recommend this to a friendRated 5 out of 5 stars
Great for laying in bed and gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been fun playing on it but battery doesn’t last long. I can play for 3 hours before I have to go sit by a wall plug.
I would recommend this to a friendRated 3 out of 5 stars
If you stay at home with it it’s fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not portable enough. The ergonomics are too overdone.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice could use a longer lasting battery but i like it still
I would recommend this to a friendRated 3 out of 5 stars
For the price, do better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wound up returning it in lieu of the soon to come out Microsoft player which has superior hardware and programming. Also feedback on the joysticks drifting... These things are too expensive to be buggy
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2407034851-0051] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Rog ally x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great device,highly recommend. Very great device,highly recommend.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tina B,
We are pleased to hear that you are satisfied with the ROG Ally X. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best handheld out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device has a lot of power definitely going to help finish the backlog
I would recommend this to a friendRated 4 out of 5 stars
Rog ally x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good device i love the rog ally x just wish it was a lil more break proof
I would recommend this to a friend- Pros mentioned:Battery life, Screen qualityCons mentioned:Operating system
Rated 4 out of 5 stars
Worthy Competitor in the portable gaming race
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asus Rog Ally X which is the newest line up from Asus in the portable gaming market. Some of the hardware specs: 1080p 120hz screen, 500 nits. 24gb ddr5 ram, AMD Ryzen Z1 cpu. Lots of other things I won't go into but its a well built machine. This is based on a windows OS and does in fact run windows under the hood which is a bit more clunky imo over the steam deck. I had to wait over an hour after turning it on for the system to update and become available, feels like this should have been done prior to shipping. Once you are into armory crate, their all in one solution for gaming, setup is fairly easy. Link your favorite game accounts and get off to gaming. All the AAA games I ran were buttery smooth at the 1080 resolution, battery life was rock solid thanks to the 80wh battery. I felt like it stayed relatively cool in my hands. The screen is a touch smaller than the steam deck but the PPI on it is rock solid. It comes with a 1tb ssd so plenty of room for all your media. If you are a power windows user you may welcome the fact that the custom OS is built on top of Windows but it a touch annoying dealing with windows logging in setting up a microsoft password if you don't have a microsoft already. Get ready to be battered by microsoft if you don't btw. It's nice to have some competition in the market but this one fell just a little short for me. I own a steam deck and if you set this down next to it I don't think this would be the one I gravitate towards each time. I would have liked to have seen a more robust screen (OLED anyone?) I also had some trouble interacting with the text boxes in windows but maybe the can be worked out in future updates. I would recommend a bluetooth mouse and keyboard to make your initial setup less clunky and user friendly. They also included two very cheap plastic holders that act as a stand, but they feel weak and not fully fleshed out almost like a freebie they tossed in the box. I would invest in something sturdier for longevity. The customization you can accomplish inside the system is on point tons of customizable macros and hotkeys so you can tailor the system to your needs. It feels a tad overwhelming but if you want the freedom, ASUS has given it to you. If you are looking to jump into portable gaming I don't think you would be overly disappointed here but if you are already hanging onto a steam deck I'd keep hanging on personally.
I would recommend this to a friend Rated 5 out of 5 stars
This..this is good stuff.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the power on this device.on turbo mode plays AAA titles with ease. Just keep the original charger for the faster charging otherwise it’ll take a while.
I would recommend this to a friendRated 5 out of 5 stars
Great gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reignite my love of pc gaming but in a console form
I would recommend this to a friendRated 4 out of 5 stars
Windows Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device. Just keep in mind that most window handheld devices aren’t the easiest to work with but once you understand it, it’s worth it.
I would recommend this to a friendRated 5 out of 5 stars
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Next level gaming! Worth the price if this type of machine you are looking for.
I would recommend this to a friendRated 5 out of 5 stars
It’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great handheld for sure. Just not for me tho. Used it Less than I thought I would.
I would recommend this to a friendRated 4 out of 5 stars
Really great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i bought it i loved it but then after a few days it seemed more like something you get if you will do almost all your gaming on it i would recommend it after more games get supported
I would recommend this to a friendRated 5 out of 5 stars
Rog Ally X
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome machine definitely worth buying for your money!! I am so glad I bought it from Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Asus second chance of my a perfect handheld
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld that Asus ever made quality of the device design fit the plam of your hand.
I would recommend this to a friendRated 2 out of 5 stars
Great portability horrible operating system
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware was amazing, windows 10 / 11 is the reason I decided to return it. It is such a pain to navigate on such a small screen. Gaming is great if you love the portable aspect.
No, I would not recommend this to a friend


























