Customer Ratings & Reviews

Ordering was easy and the estimated pick up date was on time.

Had some problem with bluetooth but i fixed it so everything good.

Runs really well some issues with buttons and analog sticks intermittently not working

Having 2 usb is a better for mouse and keyboard. Good update.

Looking at the specs sheets, the Ally X offers a little more than the original that came out a year or so ago. After spending a week with it, I found that Asus has addressed all the shortfalls of the original Ally, especially the major one: battery life. For most, this might be the biggest reason for upgrading or choosing it over the Ally. To improve battery life, Asus doubled the capacity from 40Whr to 80WHr. On games like Modern Warfare 3 that played best under the performance profile, I’ve gone from 1.2 hours to almost 3 hours of gameplay before needing to plug the charger in. On some games that are not graphically intense, like 2D games, expect up to 6-8 hours of gameplay. Storage also saw significant upgrades, such as doubling the storage from 512GB to 1TB, and the form factor is now a standard size 2280. Going from 2230 to 2280 is a good change since now you can go up to 4TB of SSD storage and cheaper options than 2230 NVME drives. You also still have the option to add storage via the UHS-II microSD slot. The RAM was also upgraded from 16GB-6400 to 24GB LPPDR-7500 (16% faster). In some games, you may see an increase of 5-10% in additional fps. One feature that did not make it over from the ROG Ally was the proprietary port for connecting to external GPUs; instead, the Ally X sports a USB-4 (40 Gbps) Type C port. You now have more options available for external GPUs. With 2 USB C ports, you can connect to an external monitor and charge simultaneously with charging speeds up to 100w compared to 65w. Thermal was also improved with quieter fans. This is great since the speakers were excellent in the original Ally and are even better now with the Ally X. The joysticks are slightly different now. They feel less loose when moving, and overall durability was increased to 5mil cycles compared to 2mil. The face buttons have more feedback due to the more extended travel. The triggers are slightly chunkier now. The design looks very similar to the Ally, but Asus made minor tweaks to improve comfort when holding it. The corners are much more rounded. The display is still the same as the 7-inch IPS VRR 120hz 1080p from the ROG Ally. I would have loved to see an OLED panel, but the IPS panel is still a good one and the only display that supports VRR in the mobile PC gaming handheld market. I wanted to focus on the upgrades since the performance will be similar to that of the ROG Ally. The chipset is the same Z1 Extreme, which has proven to provide a good gaming experience at 1080p low-medium quality settings on most games. Upgrading from the ROG Ally is tricky since the only noticeable change you will see is battery life, especially if you often carry your device when traveling. I recommend going with the Ally X for those purchasing one for the first time. The added battery life and the additional RAM and storage are well worth it. 512GB can quickly get filled with 3-4 triple AAA titles. Even though micoSD is a good alternative, it’s not the best since speeds are way slower than those of an internal NVMe drive.

after owning for 2-3 weeks my left trigger has already broken and needing to be replaced. Didn’t have many issues before but the hardware isn’t the best quality and i doubt i would purchase again considering the cosmetics have already broken.

Great portable PC, however, few games dont load as expected. For almost $900 i would expect a bit better resolution but otherwise pretty good. Just not ny cup of tea

If you don't already have a ROG Ally, this is the one to get.

My son likes to play with keyboard to get it faster.

Product experience amazingly. Its so good in my hand

Steam deck is superior if you have a main gaming PC

It happens for me all the time while playing Diablo 4(the other games which I'm playing are not so tough for the device). It started after a few days of using Ally X then I've changed some settings in ARMOURY CRATE SE(also not sure if it is related). No overheat - temperature is about ~60 C. I've tried factory reset(soft) to get all the settings defaulted - just to check if it was not me to mess up with configuration or something similar... Still no luck Then the last guess was related to the GPU memory config. By default it is set to 8GB and I've tried 12GB and still got the same issue - after 12-20 minutes of playing screen just turns off, joysticks leds work but the console stays completely unresponsive. Only long press of power button to turn console off helps.

Pc handhelds are a cool concept but I don't think they are worth the money yet. Maybe the ally 2 will be better. 120hz screen doesn't matter when you never get close to 120fps. Windows on a handheld sucks. If you really want a handheld, get a steam deck.

No problem with Bestbuy. Have two problems with ROG Ally X: 1. Must plug in power to turn on the unit 2. Left trigger no longer work

I really love this powerful device, but I cannot recommend to buy from the bestbuy. I purchased 5 days with a trade-in before the price dropped in the holiday week, so I talked with their customer service for a price match. I initially got an answer for the eligible price match by chatting with one of their team member. BUT when I called them second time after just 10 mins to confirm some details, I was told not eligible due to the trade-in. I am surprised how their policy can be changed randomly by different customer services, it's hard to trust anymore.

Pretty neat but could be much tighter in functionality

It is a beautiful device and battery is really good but device kept crashing and the buttons were unresponsive. It is a bit bulky as well, I had the Steamdeck OLED and that was really comfortable. Im gonna try the Legion Go will see how it goes

Having the first version of ASUS ROG ALLY I was really excited to get my hands on the new ASUS ROG ALLY X to see the strides ASUS has made in a year. I wanted to see if there was a big enough difference to make it worth the purchase and the answer is a resounding yes!! The new ASUS ROG ALLY X is a much better version of an already great product but worth the upgrade if you’re a serious handheld gamer. Right off the bat holding it in your hand you notice an immediate difference in feel. The original ROG felt a little boxy and thin and the X has a more curved full feeling in your hands, like it belongs there. The joysticks feel buttery smooth, and the triggers are more responsive and have slightly more resistance and an overall better feel. The macro buttons on the back have been reduced but still feel well placed. The D pad is much improved as well with the 8 directional pad I’m used to from a gaming controller. The hard drive has improved to a 1TB PCIe 4.0 SSD but is upgradeable to 8TB now due to supporting the M.2 2280 SD version found in most laptops. You can find instructions online that are straightforward and easy to upgrade! The Ally X now also comes with a dedicated UHS-II microSD slot which allows you to add extra storage as well. I’ve utilized this feature to add roms to my setup! The X also comes with an upgraded 24 GB of ram which now allows you to dedicate 8gb to the GPU and 16gb leftover for an overall better balance. The battery has also been improved to an 80 watt version which helps for longer game play and also has a fast charge ability to go from 0 to 50% in 30 minutes! The X is slightly heavier than its predecessor but in a good way, coming in at 1.49 pounds it feels much better overall for long game sessions. The Armoury Crate SE 1.5 has been improved as well and the quick pull up menu on the left side of the screen is super helpful for adjusting on the fly depending on what you’re doing with the handheld. They’ve also improved the airflow by modifying the internal fans to produce a cooler unit overall. It’s also much quieter than the original as well! They’ve also added Dual usb ports with one being a USB 4 and one being a USB 3.2 Type C. This added functionality allows you to hook the handheld up to a TV and connect controllers to play with friends! The possibilities are endless! Don’t get me wrong, the original ALLY is a great machine and a good value at this point with the reduced price. But I believe the changes they’ve made to the X justify ruling out the original ALLY in favor of the X, especially if you are purchasing one for the first time. Just like any new technology the 2nd to 3rd iteration of a product usually really tend to hit their stride and bring vast improvements from the original and I believe the ASUS ROG ALLY X does exactly that. I wholeheartedly recommend the X version and if you’re a serious handheld gamer you won’t be disappointed.

I can see it being fun for some people but the sticks have a pretty bad input delay. Returned mine next day. Would buy a gaming laptop around the same price instead.

Very good the device but when they were sent with the delivery man the delivery man did not deliver it and my address is fine I take it to the warehouse and now I am waiting for my refund tells me the applications I wait 10 days and after 14 days I am still waiting for my refund.