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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2209 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,209 reviews
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Excellent buy for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally X is an excellent purchase for any gamer that wants to game on the go. It runs everything from WoW to FFXIV to all the mihoyo games smoothly. I did have to lessen the graphic settings on FFXIV in major cities, but other than that it runs smooth even on high settings. I added extra storage and it was super easy and I have plenty of space without needed to pay extra for the larger storage version. The only thing I recommend is getting a little Bluetooth keyboard/trackpad combo to take with you because it will make it easier to log into online games and type in chat boxes. Other than that it’s a really awesome handheld and I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld out there

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to game on your bed or on the go this is it. I am a pc gamer and I am impressed how well this thing runs any game I own. The controls are way from comfortable than other handhelds. Just upgraded my 1TB to a 4TB and it was super simple and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 1 month and it is my first handheld but I am extremely impressed how cool it is. I am mainly using it to play WoW on the go and I am having a blast. Windows runs really well on it and I like all the accessibility it offers like letting me unlock applications with fingerprint. FPS and graphic wise it is quite good, I know World of Warcraft isn't exactly the most graphic intensive game, but is is processor intensive and this device does not break a sweat. It stays cool as well no matter how long I play. I didn't own it's predecessor but the battery life seems quite good, lasting long time without being plugged it (it was over 50% after 4 hours of use)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Awesome when on sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the amazing qualities of Rog Ally X. The build quality is exceptional, with a sleek and modern design that I love. Its performance is remarkable, delivering fast and smooth operation for all my tasks. I am especially impressed by the user-friendly interface, which makes navigation effortless. The battery life is outstanding, lasting me through a full day of heavy usage without needing a recharge. I highly recommend Rog Ally X to those in need of a reliable and high-performing device. It has significantly boosted my productivity and made my daily tasks more enjoyable. Definitely a worthwhile investment!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Probably the best handheld PC out there right now!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best handheld PC out there right now! Performance is one of the best and it has to have quite possibly the best battery life of handheld consoles in this form factor. Plays almost anything you throw at it. Such a big improvement over the original Ally from the ergonomics to the buttons and thumb sticks. The increased 1TB of storage is pretty good, but might as well grab a larger m.2 2280 SSD from Best Buy while you’re at it and upgrade it with a 2-4TB drive. Would definitely recommend getting an ROG Ally X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ROG Ally X performs beautifully

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ROG Ally X because I wanted a handheld gaming device capable of running PC games, whether they are on Steam, Xbox, GOG, or PC games from any other sources. I also wanted it to support multiple users so that my fiancee and I can both use it. Since the ROG Ally X runs on Windows 11, it fulfills both of those needs quite well. The device is easy to set up, with Windows walking you through the process of configuring the WiFi network, user account, and other necessary settings. It comes with the device and its charging adapter, which connects via one of the two USB-C ports. The handheld can be controlled with the knobs and buttons built in to the device, but I connected an external mouse (trackball style) and keyboard via Bluetooth immediately after setting the device up for ease of use - especially where I needed to type. Connecting both was quick and easy and they have worked flawlessly on the ROG Ally X. If you want to play any PC games that are designed to be played with keyboard & mouse, you really need to connect these peripherals externally. Games that are designed to be played with game controllers work well with the built-in buttons and knobs. I've test a few games on the device and they've run well. The game I've played most so far is a new release, Indiana Jones & The Great Circle, and it plays beautifully on the ROG Ally X. For mobile play, the device works well enough. For long play sessions, I prefer a larger screen, so I bought a dock for the device and connect the handheld to my Samsung TV via HDMI cable connected to the dock the ROG Ally X is connected to, for a seamless and comfortable experience. I have tried to connect the handheld to my TV via the Windows wireless display feature, but it really isn't suited for gaming. While you can connect the display this way, you'll have a better gaming experience if you connect to a TV or external monitor with a cable. I've also connected an Xbox Elite 2 game controller to my ROG Ally X via Bluetooth, which I use when I dock the handheld to play on the big screen TV. This game controller has worked perfectly with this handheld. I've installed games via Steam, GOG, & Epic Games and have had no issues with installations or game play. The ROG Ally X will be a fun addition to my gaming set up. I look forward to using it on my cozy patio when the weather is decent and when I'm the passenger on long road trips. I've seen others who own the ROG Ally X report that they've had success using it with PC VR. I have both the Quest 3 and the PSVR 2 headsets and will try VR out on my handheld soon. I can use both with my gaming laptop, but the ROG Ally X will be easier to travel with if I want to take a VR headset on a trip or to a friend's house to play. Note that the PSVR 2 headset requires purchase of a special adapter from Sony to be able to connect to PC to play VR games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hemmed and hawed on this one for a few weeks. I’m glad I bought it though. The extra RAM compared to the Legion and regular Ally really makes a difference with certain games. The battery life is good too. I usually get an hour and a half on turbo mode play Horizon: Forbidden West. most of the other games i play are older and less resouce intensive. Being able to play games on the go is great for me. I travel a lot so never really being home was really holding me back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally X is a game-changer in the world of handheld gaming. With its powerful specs, sleek design, and impressive battery life, it’s the ultimate device for gamers on the go. Featuring a 7" 120Hz FHD 1080p display, an AMD Ryzen Z1 Extreme processor, 24GB of RAM, and a 1TB SSD, this handheld delivers top-tier performance that can handle even the most demanding games with ease. The ROG Ally X boasts a portable and stylish design, making it effortless to take your gaming anywhere. Its improved ergonomics ensure comfort during extended play sessions, fitting perfectly in your hands. Plus, the ROG Intelligent Cooling system keeps the device cool and quiet, even during intense gaming moments, so you can stay immersed without distractions. Powered by the AMD Ryzen Z1 Extreme processor, paired with 24GB of RAM and a spacious 1TB SSD, the ROG Ally X offers outstanding performance. Whether you’re diving into AAA titles or fast-paced multiplayer games, this device runs everything smoothly, delivering an immersive and lag-free experience. One of the standout features is its 80Wh battery, a major upgrade that lets you game for hours without needing a recharge. This extended battery life sets a new standard for portable gaming, ensuring you can play longer on a single charge—perfect for travel or marathon gaming sessions. In conclusion, the ROG Ally X is a top-tier handheld gaming device that earns a well-deserved five stars. Its powerful performance, sleek and comfortable design, long-lasting battery, and versatile gaming capabilities make it a must-have for any gamer. Whether you’re a casual player or a dedicated enthusiast, the ROG Ally X delivers an exceptional gaming experience that’s hard to beat. If you’re looking for the best in portable gaming, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    BEST PORTABLE GAMING PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable console on the market, great price, and great performance, battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ultimate gaming console is finally here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one word to sum it up - Excellent. It has played any game i have tried playing on it without issue. The battery life is so good, i literally havent even got to 25 percent battery while in daily use, usually when i go to plug it in after playing it is still at 50 to 60 percent i think the lowest ive seen it get to was 33 percent and im talking this was HOURS of use. Granted i wasnt using 25w power mode for battery. But still. I didnt have to run it at 25 or 30w. I believe most people that complain about seeing 120hz 60fps on a 7 inch screen mmiiigggtttt have some serious issues upstairs. AAA titles play fine on the factory 17w power mode if your running 60hz, 900p or 720p screen. And youll get around 6 hours of gameplay say playing spiderman on that. If you run Emudeck and are playing any emulator besides a switch emulator your going to see upwards of 10 to 12 hours of battery. Possibly more. If im playing metroid remastered on switch emulator it might drain from 100 percent to 90 percent in an hour. Same goes for like GTA4 on steam might drain 10 percent in an hour. Ive had this since like 2 days after launch date i have an 7-2024 manufacture date on the console. And it has not stopped impressing me everyday, i have had nothing but awesome times with it and the brag rights about it rock. Almost to the point where i considered selling my PS5, the only reason i am keeping the ps5 is because i want to play GTA6 on launch day and not wait a year or longer for it to be released on steam. Also for the god of war games. This rog X has worked flawlessly. Windows 11 is great on it, all the buttons work great. Hand placement feels right. Having windows 11 on this thing means you can literally do anything you want as far as schooling, web browsing, gaming, emulators, roms. hook up bluetooth keyboard mouse combo and go for the TV, or use your xbox controller and on screen keyboard. I currently have it hooked up to my 85inch TCL q6 tv thru hdmi to usb c. And again my hdmi cord is not 120hz so im only getting 60hz, i will upgrade to the 120hz Jsaux dock soon if i even feel the need. Still cant really tell the diff between 60 and 120hz. But my settings are 17w power plugged in to the tv 900p projected from the ally x. and plugged into the charger and i have xbox series x controller to use with it. On my 85 inch tv i still dont see the need to switch from 900p to 1080p output. But hey if yall want to go all out and max out every setting on the handheld and complain about battery life when u probably cant even tell a difference gooo for it! The console has not run hot in my hand during handheld play at all not even when its on 25w. I have had 0 SD card issues. 1 issue with finger print reader is it messes up on me about every 15 times or so being used from sleep mode without turning off the console ill have to put in my pin then restart then the fingerprint will work for screen wake up for about another ten times. Windows 11 has updated twice since out of the box and i use this thing everyday, for atleast 4 hours. Longer on the weekend. I bought a 512gb sd card for storage of smaller non AAA titles and it works great. If you are thinking of getting one of these GET IT, best buy is even offering 0 percent interest if you use their credit card for 18 month's that is 44 dollars a month to get the coolest console made to date. Throw that steam deck in the trash. Well better try to sell it first. 10 stars all day and i am not even a pc gamer, this is my first pc gaming/steam application experience but like i said my ps5 would be gone if it wasnt for GTA 6 and new god of war games coming out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Awesome Device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the ROG Ally X, and it's been an amazing addition to my gaming setup. The design is sleek, and it feels great in my hands, making it super comfortable for long gaming sessions. The screen quality is top-notch, with vibrant colors that make my games look stunning. Performance-wise, it runs most of my favorite games smoothly without any lag, which is a huge plus. The battery life is decent; I can get a few hours of play before needing to charge it. Setup was easy, and it didn't take long to get everything up and running. Overall, I'm really impressed with the ROG Ally X and would definitely recommend it to anyone looking for a solid handheld gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Rog ally X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the ROG Ally X, and it has exceeded all my expectations! The build quality is superb, with a sleek and durable design that feels great in hand. The performance is outstanding, thanks to its powerful processor and ample RAM, making multitasking and gaming a breeze. The display is vibrant and crisp, providing an immersive visual experience. Battery life is impressive, lasting through long gaming sessions without a hitch. The customizable RGB lighting adds a personal touch, and the cooling system keeps everything running smoothly even under heavy load. Overall, the ROG Ally X is a top-notch device that delivers on all fronts. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Battery life, performance, build quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. A considerable upgrade in performance compared to SD OLED. Love the 1080p and VRR screen. Armory crate really makes you feel like it’s a console. Surprisingly quick shut off and wake up times. Ergonomics can be improved a bit more, all updates (including windows) should be doable inside armory crate, although they at least made the graphic driver update possible that way! More options and choices inside armory crate, like custom game icon images by linking steamdb, more start up movies etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    If you game on multiple platforms for PC try this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this...I can play my Xbox gamepass, steam, epic games, and gog games easily plus pop on and use explorer to complete my Microsoft rewards challenges super easy, search internet, use youtube, and netflix. It is an extremely well made product bigger than you would expect in your hands. It is comfortable to hold and allows you to use touch to navigate the screen which I recommend over the sticks even though it does subject it to fingerprints. I am an Asus product user have an amazing laptop I absolutely love Asus products and this is no exception I was wanting to hold out for the Xbox version but it wont be out until holiday timeframe so I bought this in the mean time to see if I liked the product I will definitely be upgrading. The price going up for the ROG ally X when I finally bought it was not ideal but unfortunately that has been a world wide battle!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Definitely worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the Steam Deck to this was a great decision. It offered more games to play with even better performance. Its like a portable pc. The battery last really long, the screen and frames are really good, and the different light and display options are cool. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the portability. Not as bulky as a laptop to have or carry around. Works as a normal computer would. Get a docking station to play with keyboard and mouse or just use a controller and play on the big screen. Plays WoW like a champ. Ultra settings. Have recommended and would again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Game compatibility, Portability

    Rated 5 out of 5 stars

    Best gaming handheld on the market.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and runs most games I've tried to play, even more demanding ones. Needs a little tinkering with settings, but thats just how PC gaming is anyway. Its great that it runs on windows so I can use as a normal PC and so small I can take it anywhere. Much better battery life than Z1E. Overrall very happy with my purchase. Best Buy pickup was nice and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Rog Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the Rog Ally base model about a year ago and it just wasn't powerful enough for my needs.. luckily the X model is much more powerful and the added ram helps with more headroom. The battery last a lot longer as well! Imo it's the best handheld on the market as of now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great buy. Must for gamers on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I wasn’t sure about it. Even considering to return it. It’s windows 11, which is frustrating, especially coming from Mac OS. The finger print scanner sometimes works. And the settings made no sense, why would the menu system be in the middle?? But after some tweaking in settings, everything I had an issue with was able to be adjusted- albeit requiring some time and searching, but was able to be done. I upgraded the SSD to 4tb pretty easily. And you can add a micro sd with more memory or even play off a connected SSD but I’d imagine that would be annoying having it dangle off Having and loving the switch, I got this to replace that which was stolen. I’ve completely turned on the switch- it’s underpowered and dated and the games are all over priced for being water down versions. I also have a ps5, which I played sometimes, but being locked down to my living room is annoying and the portal, although really nice, didn’t always have a clear connection through my small apartment- and is impossible to work while on public WiFi. The Rog Ally X is awesome, I’m obsessed with it. Playing GTA 5, The Darkness, Max Payne, High on Life, Assassins Creed, Last of Us, and so many others on medium res, with beautiful graphics on the go is amazing. I flew with this and lasted about half of my 8 hour flight on battery. What a dream. I have about 60+ games on this plus emulators. And about 200 movies. It’s an ultimate entertainment device. I even have game art as a slideshow for the wallpaper. I’m totally geeking out on this. It feels like my safe space to be a gamer. I was also able to connect to my ultra wide monitor. The graphics were dumbed down a hair, but it’s an $800 handheld- not a $2k gaming pc and playing ultra wide was a cool use of something I already have for editing video. I’ve played it about every day since getting it. You can use an Xbox controller or ps4. I’m going to test out multi player with it soon. I’ve been told Xbox game pass is like remote play for ps5- I don’t have an Xbox so I won’t be using that. But playing steam, GOG, epic, rockstar launch- all work great. You can also download remote play for ps5 using chaiki which works about as good as the portal. You can use armor crate which is like a gaming library to display the games- not all will show up on that. I just pin the games to the start menu. It gets a little warm, but you can only really tell if you feel the hot air blowing from the vents. If you are a casual gamer looking for something to play while traveling or to connect to your monitor and can afford it, it’s awesome and a must own.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Small Computer/Massive Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a portable unit such as the Ally X, I understood that there were going to be certain limitations. I feel obligated to say that I was wrong. Starting off with the unit I felt was rough because I could not seem to get it to work. I have 10 years of IT experience and felt something was off. During my troubleshooting, I discovered it had nothing to do with the unit but standard Windows 11 issues. Once all the updates were done and games downloaded, I went straight to work... well play. I play games such as Runescape 3, Call of Duty, and Tony Hawk and run a WII U emulator for Breath of the Wild. I was pleased with the overall battery life of the unit and the look. The part that surprised me the most was, even with everything I was seeing, I discovered that on battery it defaults to a medium settings. I plugged in the unit and it went to a whole new world. I have now downloaded new games like Naruto Storm and can play multiple accounts with no problem. 10/10 will recommend this to someone who is looking for a portable gaming unit, with access to power for the best experience. I will also recommend getting a snap on case and screen protector because this device may be used more than you think. The cons so far are to come I believe because I am nervous of the standard stick drift all the units get over time but luckily I got the protection plan that will hopefully take care of that. Good luck to all!

    I would recommend this to a friend