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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2208 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,208 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My favorite system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool system, you can hook it up to your tv and play it like a regular console, or use it to power a desk setup with keyboard & mouse. Very convenient for being able to play games anywhere you desire. 10/10 would recommend, it’s also fairly easy to use if you are somewhat technologically inclined. If you can use a windows pc then you will have no problem using this. Also you can use AirPods with it and any controller you desire.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    I love this thing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and ram make a world of difference. Windows is finicky but everything runs on this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PC Powerhouse In Your Pocket

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. It’s like carrying a mini gaming PC in your hand. The screen is bright, the 120Hz refresh rate is super smooth, and it runs most games way better than expected. Great for on-the-go gaming or just lounging around without being stuck to a desk.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a gamer this is the best of Console & PC gaming, if you just need a PC thats smaller than a laptop but bigger than a phone this is it, play Xbox, Playstation, & PC games all in the same place with the benefits of portability as well as the abilities to have full computer access & functions

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for those used to Consoles, this handheld PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to play all my games on the go. No other controller is necessary as with a gaming laptop. Being able to change frame rates, desktop to game pad mode is great. There is a lot of storage so I can play larger games like Genshin Impact, ZZZ, Wuthering Waves. All the free to play gatchas run smooth and no issues. It docks neatly to the TV via adapter. The battery life is about 4-6 hours depending on the game. Definitely an upgrade from the steamdeck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld On The Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ROG Ally X from Best Buy and opted for their three-year product replacement plan, and I couldn't be more satisfied with my purchase. From start to finish, the process was smooth and hassle-free. First, let's talk about the device itself. The ROG Ally X is a powerhouse of a machine. It delivers exceptional performance with its impressive specs, handling everything I throw at it with ease. Whether it's graphically-intensive gaming or multitasking various software applications, it performs flawlessly and without lag. The design is sleek and modern, making it not just an efficient piece of technology but also a stylish one. The display quality is outstanding, providing sharp and vibrant visuals that enhance the overall user experience. Purchasing through Best Buy was equally commendable. The staff was knowledgeable and helped me navigate through the various options to ensure I chose a plan that best suited my needs. The three-year product replacement plan is an excellent addition, offering peace of mind knowing that my investment is protected. It's reassuring to have such a comprehensive plan in place, should anything go wrong, making Best Buy a reliable and customer-focused retailer. In summary, I'm thrilled with my ROG Ally X and the support I received from Best Buy. This experience truly deserves a full five-star rating!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    High performing handheld computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than a switch but plays a variety of games well, works well for those with an Xbox Gamepass subscription as well given the access to the library of games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great Handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a few weeks and have zero complaints! I never realized how much I would enjoy a handheld and now I can’t put it down!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    S Tier Of Handhelds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus listened to its consumers and fixed everything that was a pain with the Rog Ally gen1. This this is the king of gaming handheld PCs, with performance, size, ergonomics and hardware quality. Everything feels crisper and cleaner on the X coming from the gen1 Ally. Not to mention the doubled battery life is the cherry on top. Bring the price down $100 or more and it's a go every day of the week.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Portable Gaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life depending on the game is Decent, Memory and Hard drive space is adequate, Tends to get a little warm. Windows has its limitation, would be better if it ran linux os. but over all its a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    The best gaming handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right combination of comfort, battery life and performance for the perfect portable gaming machine!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best handheld and eGPU host for now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditched my desktop to run this with my RTX 4090 in a USB4 dock. Noting I 'downgraded' from a 7950x3D direct-die cooled with enough of an undervolt to sustain 5.25GHz while gaming. The latency issues I first experienced with Thunderbolt eGPUs back in 2016 doesn't appear to be a problem now. When docked, the CPU will make use of the full 30W and maintain 4.2-4.3GHz. Its effectively on part in gaming experience to a TDP limited R7 7700. I keep the VRAM setting in AUTO, which isn't a problem if you're not keeping an insane amount of background applications open to eat system RAM. It otherwise just makes a certain amount of RAM unusable if using an eGPU. Handheld performance is much better than my Steam Deck OLED. The 7" 1080p screen is noticeably better than the 7.4" 800p screen, the performance being on par. Battery life seems on par if not better. The default 17W profile is plenty, and Asus definitely tuned these profiles better than the first ROG Ally. Some people might fret the pricing, but considering its about the same cost of an R7 7700 desktop platform (minus the PSU and dGPU) while also being a handheld makes it a more economical option for someone who is interested in a desktop and handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Game compatibility

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a steam deck and the rog ally x, im going for this more now for the ease of all the other launchers. Plays tripple A games and battery life is greatly improved over the original. Great handheld

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owning the Asus ROG Ally X feels like having the ultimate gaming experience in the palm of your hands. From the moment you unbox it, the sleek design and premium build scream quality. It’s lightweight but sturdy, and holding it feels natural—like it’s meant to be with you wherever you go. The buttons and joysticks have a satisfying responsiveness, and the matte finish gives it a refined, high-end touch. Turning it on is where the magic happens. The screen pulls you in instantly—it’s bright, vibrant, and fluid, making every game feel alive. But it’s not just about how it looks; it’s how it feels to finally have the freedom to play whatever you want, wherever you are, without compromising on quality. Whether you’re curled up on the couch, commuting, or even just killing time, the Ally X makes every gaming moment feel exciting and personal. There’s zero regret here. It’s like a handheld portal to your favorite worlds, and the convenience it brings is unmatched. You don’t just own the ROG Ally X—you experience it, and it reminds you why you love gaming in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great overall handheld device, works very nice, customizable, and very comfortable to grab, long battery life and better performance than other’s competitors such as lenovo legion and even steamdeck. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A1 sauce

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming system. But also very convenient to setup into a desktop. With a dock and some cables you can have a pc anywhere you go. 5/5 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally X is an excellent product, very solid in terms of performance and build quality, which justifies my 5-star rating. However, I believe the screen design could be improved. The black bezels are a bit wide and could be optimized to make better use of the display space, especially considering the large battery, which provides extended usage time without compromising the device's ergonomics.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Great Portable Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, the best I wanted to upgrade from a laptop to something more portable, even though the pricing is steep in my opinion it's completely worth it because you can bring it anywhere and also play almost any games and so far I haven't had any games issues would recommend. The 1 TB is also great but I upgraded to a 4 TB instead

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Powerful (Mobile) Gaming Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful (mobile) gaming machine, working out the gate with ASUS's Armoury Crate software and Windows 11! I opted to load Steam OS over Windows 11 for performance reasons, but the Armoury Crate software allows for a plethora of gaming customization, from the refresh rate and TDP functionality and control to the resolution as well at the touch of a screen. It outperforms the Steam Deck models in almost every metric as well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good handheld overall. The only issue it was that i found dead pixels but i was unlucky to get this. Other in that the console its so good, good performance and excellent battery life.

    I would recommend this to a friend