Customer Ratings & Reviews

First, Rog Ally X has offered a great upgrade to its original Ally. It feels as if the company listened to the feedback just enough to scrape by to what the final product should’ve been the first time. The only issue I have with the Ally is the time to set up and the bloatware from Windows 11. Unless you are planning on using Microsoft Office on this, a lot of stuff can be deleted. Setup was a little over 2 hours plus an extra 2 hours cause I’m just a little much. As for Best Buy, I feel like I am an Alzheimer’s patient with severe sunsetting every time I preorder. For a new PS5, took three weeks to deliver. Preordered an Xbox X for launch date - 1 week to deliver the PREORDER. As for the Rog Ally X… I preordered this months before it came out. The street date was Monday 7/22. They didn’t even ship it til the 24th despite the order saying “will be received by end of day” on Monday. When I called customer service, I got some guy named Ken, who was definitely NOT named Ken, telling me “I know you are just excited to see your new gadget”. Bro, yes, but don’t patronize me and don’t lie. Again, Best Buy doesn’t deliver which is why they are shutting stores across the US. You cannot depend on them. TL;DR - get the Ally X. Never preorder from Best Buy.

I brought this a few months ago being my first system I waited to review this is hands on better then a steam deck. Battery life is ok if you game a lot. A lot of games you get 2-3 hours off charge. I love the fact you can use it as a pc as well I been able to play games like Elden ring on mid to high specs with little fps drops so definitely a plus.. overall 5 stars on this

Great for on the go gaming and can run most games at medium settings at 60fps. It does have Bluetooth so you can connect a controller to it and prop it up and game instead. The battery also lasts about 3-4 hours depending on how demanding the games you play are.

Upgraded from the first Ally to this one and the difference is night and day. An actual upgrade. Cooling, SD port, fps, battery life, game performance… all upgraded. Sad that they aren’t being produced anymore because of the Xbox collab. This is truly a great handheld PC

I have a gaming PC, but after sitting at a desk and working on a computer all day, sometimes I'd rather chill on the couch or in bed to game. I had been eyeing the original Ally since it was first released, but I decided I didn't need it since I have a Steam Deck. Well ever since the release of 7DTD with no option of cross-play, my wife has officially stolen it. On a whim, I decided to pick this up and maaaan have I been blown away by its performance. It has a downright stunning display that matches my gaming monitor. I haven't had to tweak anything, and I've experienced zero lag thus far. I am thrilled with this sucker and while I can't compare it to the OG, I'm extremely happy with this upgrade despite the higher price tag. Don't think, just buy lol.

This machine is excellent for AAA gaming. Frame rate is great, very little to no lag and easy to navigate if you are familiar with windows 11.

I got this baby open-box and have been enjoying playing games on it. I am not a big fan of Windows, so I really enjoy the fact that I was able to install a Linux os onto the machine (I am using bazzite as of this review). 1 terabyte storage is a really good amount of storage on this console, just enough to keep 100 gb games installed without needing to periodically delete them from the system. I recommend getting this if you are ever interested in handheld PC gaming!

Yes this has a longer battery life and a bit more ram then the Ally with Z1 Extreme. For me, I couldn't justify the additional $400 price tag so I just ended up sticking with the Ally Z1 Extreme.

Open Box unit listed as "Good" was honestly immaculate. Not a single visible mark or anything, but it came without a box or the little cardboard stands that come with them usually. Fair enough trade off for saving $150. I've been putting this unit to the test with various AAA titles as well and I cannot see anything wrong with it, externally or internally. Absolutely would recommend, but obviously the chance for issues is there and every open box won't be the same.

I bought this for my son and he absolutely loves it. It is a massive step up form the Steam deck. We have that device and it can't play anything very well and has terrible screen. This has a fantastic screen and plays everything, it is wonderful.

Hands down the best pound for pound handheld on the market. If you know how to slim down Windows 11, remove all the bloat and disabled services,it gets even better. With FSR3 or RSR and Frame Gen 2 I never see under 100FPS

It's a really great machine. Windows is a little clunky on it but that's just Windows. It'll run a lot of games pretty well. You should probably have it plugged in while playing resource intensive games since it'll suck the battery dry really quick.

I was actually quite reluctant to purchase this handheld at first. I wanted so much to love the original Legion Go but it had too many negatives to continue using. Primarily the speaker quality, ergonomics and fan whine. This, although still not exactly quiet, is much more enjoyable to use. I don't mind the smaller display and it's comfortable to hold for extended time so I never feel fatigued while gaming. It's perfect. The price point is fairly high but I believe you're getting a premium product here. I would definitely recommend this Ally X to anyone who wants a great way to play games while traveling or just in bed/on the couch. I don't regret my purchase at all. A+

I was hoping for Nintendo to announce a new console that would be a more sophisticated Switch Pro type device but after hearing the full announcement I was so glad I went with the ROG Ally X as I can play my Steam library and PC Gamepass with ease. Then after hearing Microsoft adopted this variant for their new handheld I knew I made a solid purchase. Very happy customer!

Product receives 5 stars due to customer service. Im happy with the open box procuct itself and it functions very well. When received it did not come with a charger which was described as being part of the open box set in Excellent condition. I went to my local Best Buy location, which is not the one the product shipped from, and explained the situation and they quickly and painlessly helped me resolve the situation with a replacement charger.

I really enjoy the Asus ROG Ally X! I’ve had the Steam Deck, Legion Go, and the original ROG Ally Z1 Extreme and I can say that this is leagues above all others in terms of performance and comfort. Its nice having all of my steam games and xbox game pass all on one device that I can play on the couch or on a long car ride. It can take some time adjusting game settings to get optimized performance but it’s easy to get the hang of.

One of the best purchases I’ve ever made. I bought it open box for about $700. I installed Bazzite OS, much better than windows. Only issue is the buttons are a bit loud, but can be fixed with a little work and a YouTube tutorial. Great performance, great product.

Couldn't be happier with this purchase! Great quality screen, easy to use controls, pre-installed software makes it easy to setup accounts and get great graphics from all of my games.

Ive owened a few handheld pc game machines and this is hands down the best. Rigjt now im playing Black Myth: Wukong and getting 60FPS easily. Thr battery is amazing as well. I cant wait to see what the Rog Ally X 2 will be like

Bought this as the Like New refurbished option and it came out of the box with nothing missing and in perfect shape. I've had it for only a few weeks and have already completed two major games that had been sitting in my Steam Library unfinished. I'm looking forward to being able to use it for some emulation as well as continued use in completing games that have occupied my mind for so long but have not had the motivation to sit down at my PC for countless hours to complete. Much easier to do while on the couch.