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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2205 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,205 reviews
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    FANTASTIC!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one fantastic gaming system. Plays my favorite games with not a single issue. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite gaming handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Ally was a disaster for me. Not just because of the absyminal battery life but having just a single USB port meant that often times while I was restoring large Steam backups from the USB drive the console battery would get depleated. I returned the SteamDeck for the same reason and don’t understand how people can live with this. I also don’t understand why some people prefer the steamdeck over this considering the ally x is more powerful and can play all your PC games. When I had the steamdeck I realized I couldn’t play over 80% of my games because they were not compatible. Even some of the verified games were not playable. If you don’t like Windows just install Bazzite OS and you’ll get 95% of the SteamDeck OS experience for more battery life and power. The only thing I liked more about the deck over the ally was the ergonomics. Sure, the Ally X is still not perfect. Besides Windows being bloatware nowadays, it still suffers from some firmware/software quirks like console not powering on sometimes, appearing to be stuck at boot, or failing to calibrate the controllers properly. Luckily for me all these were solved by just retrying the procedure. Some reviewers also reported issues with getting LCD with bad pixels, triggers having uneven feel, rumble motor misbehaving, or buttens being squeaky. Luckily the console I received has been flawless in these regards. I recommend that if your console works fine for you, then do NOT upgrade the firmware/BIOS as in the best case will only fix some obscure issue you did not run into, or worst case introduce a new issue which will prevent your from enjoying the console until a fix comes along.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally X is A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booting up, installing what I needed and playing was smooth as butter. No issues or bugs, runs very well on extreme graphics for most games. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got to say it i like the steam deck alot, But when it comes down to raw performance the ally x is it. If you play on the deck and wish you had just a bit more power with out doubt the rog will do it for you my games are running almost twice as fast and great screen clarity. Im sure valve will eventually bring out a improve version of the deck but till then ally x all day. The steam deck is way more user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I can't sit at a console and game so I picked this up. Runs Steam well (plus other systems) and is adjustable. Screen, although not OLED, is still very bright. I'm not a hardcore gamer, but have been very pleased with this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Asus rog ally x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really good in performance and battery would get again if need it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog alley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product definitely recommend it! Good to play steam games on when your not at home or when you don’t wanna sit at your desk in your room!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from rog ally. Sd fixed. 2 usb and more ram and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great windows handheld!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to be lazy on the couch or in bed but dont have a console. The battery life is very good and the cpu is a monster. The steam based games arent super optimised on the Ally but windows launched games run terrific. Each game takes a little bit of tinkering for the graphics settings but you can find all of those online. Just make sure you update it fully. I do recommend this handheld if money isnt a big issue for you.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing the latest PC games with great fps. Screen is great. Domt ket the reviewers fool you. The audio is great too. Not too basey but the sound is like 3d audio. Sometimes i swear sounds are coming from behind me. Def recomend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Overheating issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to getting the Ally for quite a while and when I had finally gotten it I installed all my games and it did good. Not excellent, but good. The reason why I ended up getting rid of it was when I ran Rainbow 6 siege on it, the system would overheat and shut itself off mid game. I lowered the graphics settings and was in a cooler environment also I wasn't blocking any fans. It continued to shut itself off after about 30-45 mins of gameplay everytime. I definitely wouldn't recommend as a main gaming system, just something for much lighter games. I ended up trading this for an older laptop with less ram and was much happier with the laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Zack,

      Thank you for sharing your experience with the ASUS ROG Ally X. We’re sorry to hear about the overheating and shutdown issues you encountered while gaming, and we understand how disappointing that can be, especially after looking forward to using the device. Your feedback is important and will be shared with our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0046" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally my PC for digital Art AND games like a dream. Pretty much makes the original Rog Ally look like its just the Beta version.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Over priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus rog ally x I have to say is a great hand held PC. I had the original ally upgrading to the ally x I have to say this product is extremely overpriced i really didn’t see any performance upgrade besides the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade, in my opinion. It's played everything I've thrown at it, and getting in a round or 2 of the call of duty on my lunch break is priceless. If Xbox is your main console, then it's a no-brainer because PC Gamepass is implemented flawlessly. Gog, Epic, Steam, and Amazon games give a lot of options. I went from Steam deck to the Og Ally, and i think the X is the version that i roll with until Microsoft makes one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device. Love how well the Ally X handles most games. Now this is my first handheld pc but after using the Steamdeck a bit, I’d pick this hands down

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Z1 Ally X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better battery life and memory than original Z1 Ally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wasnt sure what to expect with this handheld but its been everything i could imagine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally X + Bazzite = Unstoppable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great device for the price. I've played so many titles on this now - considerably better than Steam Deck. I would recommend installing Bazzite on this device to make it run smooth with steam

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good battery and frames

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and good battery. The frames are plentiful

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bought it , love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it daily when on the go, the ease of use it has to just have access to everything I'd want to play is hand's down worth the money.

    I would recommend this to a friend