Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X
- SKU:
- 6583218
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great handheld, but faulty (dead pixel)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is INCREDIBLE. I actually loved it BUT— my unit had a dead pixel that I noticed after only two days RIGHT IN THE MIDDLE of the screen, so unforunately I wasn’t able to just overlook the issue. My game had a lot of solid white in some scenes, and the dead pixel stood out a lot. There was also strange dull color/distortion around it, so it was almost like 5 faulty pixels instead of one. If you manage to get a flawless unit, you’ll love it. It’s quick, responsive and handles most current games with no problem. I’m extremely disappointed in my experience, though, and I’m exchanging the faulty console for another unit in hopes there are no issues with this one. I want to like it, but after setting it up and barely playing for even 5+ hours over two days… eh, not a great experience overall. Take your chances, but be vigilant with QA issues— don’t “sleep” on them because they can quickly get worse. If this one doesn’t perform, I’m just going to “downgrade” and grab the 512, Z1E Rog Ally first gen. So far zero issues on that one (partner’s console)!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Miss Rae,
We're sorry to hear that there is a dead pixel on the ROG Ally X screen and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Having returned the Ally, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2407034851-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Strong handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good reliable product, always for you when u need it
I would recommend this to a friend- Pros mentioned:Overall performance
Rog ally x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought used (open box) device works great would recommend. Only thing is it didnt come with a charger
I would recommend this to a friend - Pros mentioned:Game compatibility
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this game for my granddaughter she very much like the gaming experiment some days she can't put it down
I would recommend this to a friend Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my layovers, compact. Plays all the other platforms not just 1
I would recommend this to a friend- Pros mentioned:Overall performance
Great Handheld!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally X is a great upgrade from the original. I highly recoommend it.
I would recommend this to a friend Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing worked perfectly as a gift to a gamer they loved it
I would recommend this to a friend- Pros mentioned:Battery life
Best gaming device at the moment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a bit to load the games but once loaded, works great. Gets about 2 to 3 hours of solid game play with full battery.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome! Runs 99% of most games flawlessly. Crushes games for a handheld.
I would recommend this to a friend - Pros mentioned:Overall performance
Expensive but worth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since i travel quite a bit this was definitely an investment with how much it cost but so worth it, plays all the games i want it, and the best part i can link all ubisoft/GoG / and more and armory crate will detect them all.
I would recommend this to a friend - Pros mentioned:Battery life
Lots of tweaks add up to a great handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a ton of minor upgrades that equals a much better overall device. The analogs feel better, the battery life is better, and the speed is better. 2 USB C ports so that you can be charging and hook up something else to where you don't have to hook up to a dock is also a very welcome addition.
I would recommend this to a friend - Pros mentioned:Battery life
Killer handheld PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld PC. Probably the best out right now for the price. 120hz vrr landscape display and large battery makes for a very good experience. Comfortable and good weight. Slightly more than original ally.
I would recommend this to a friend - Pros mentioned:Portability
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome for what it is. It won’t replace a laptop or desktop of course you can try but imo might as well just buy a laptop if you are trying to decide. This thing is awesome for portability though.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally x!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me this is the best handheld now due to it can play all the games that u wanted. Lucky i grab it went on salw i dont regret buying this. Plus u can turn it to computer u can also connect it to monitor for bigger screen.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far, have had no issue, great way to break into pc gaming if you’re coming from only playing on consoles
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great outing by Asus. I've had this model for the better part of two years and it's still running strong. It's heavy, but that's the compromise you make for battery life.
I would recommend this to a friend- Pros mentioned:Overall performance
Great portable gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking to get a handheld portable game main device, I would definitely go for it. The screen is a little bit smaller than the Legion go but has better performance in my opinion. I just recommend upgrading the SSD. I’ve only given it four stars because the windows platform for portable gaming still needs to work out a few kinks.
I would recommend this to a friend - Pros mentioned:Overall performance
love my ally x!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.rog ally x is an excellent handheld console. plays all my games with no issue and it has windows so you can even play emulators and stuff
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device. I use it "docked" as a desktop replacement and gaming PC with a keyboard/mouse/monitor and then travel with it in a case as a gaming handheld. Really happy with this device, no complaints.
I would recommend this to a friend Display model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually a display model's condition may be questionable when making a purchase on it. It seems like a good deal because of this discount, well this was a 10/10 deal. Not only was it in full working condition but it also was free of any signs of being a display. I would very much recommend buying any electronics from bestbuy if you want piece of mind.
I would recommend this to a friend