Customer Ratings & Reviews

Played all my games extremely well!!! Device worked amazing

I couldnt be happier with my new handheld gaming device, the ROG ALLY X is a wonderful machine. It was a bit of a journey with my order but the TOP NOTCH customer services I have recieved from BestBuy Customer Service really made all issues easy to fix! They made sure I came away happy!! I WOULD NOT HESITATE to shop with BestBuy again!!

Its a great quality handheld that plays almost every game and very convenient for going online and looking things up like haveing a on the go gaming laptop.

Best portable console for gaming all steam, Xbox pass and more

The ROG Ally X has been a great upgrade from my privious Ally. The extra memory and new form factor really make a difference. I am able to play games much better and smoother for much longer. This is truly a great upgrade. If you’re thinking about buying an Ally, go with the X. You will not regret it!

Went in looking for a Rog Ally and saw the Ally X on display, messed around with it and decided to go with it, no regrets at all, I asked someone that works there to give me one and got it and left. Had to go back the next day for a 4tb SSD as i wanted more storage for my needs but this product is really great

Awesome handheld gaming device. Definitely recommended for people looking to play games on the go

Performance is good, battery life is amazing. It is really comfortable. Easy to use. Love it.

As a trucker it was a no brainer to get this. It's so easy to being able to play any game anywhere without relying on streaming software. The screen at 120 fps holds up well for any game you may need or want.

Best handheld gaming system I've ever played its the best at least till the xbox version comes out

Definitely a powerful gaming handheld great for traveling definitely a plus that it runs windows 11 being able to do normal desktop things. Pretty good FPS

No issues so far. All of the changes are very much appreciated. Dual usb c ports makes a big difference for my usecase. Battery life is now second to none. Also bought an egpu enclosure (did not want to invest in a very expensive proprietary egpu from the original Ally). I went through three if the old Allys (issues with a joystick and the other two had faulty micro sd readers). Very happy with this upgrade.

This is the PC handheld to have among all the rest. I've had everything from a OneXplayer, GPD Win 3, Win 4, Win Mini, Steam Deck, Ayaneo, and the first ROG Ally. Hands down this new one is the best out of them all with only the GPD Win Mini coming in second. If your in the market for one this is the one to get. And if your lucky to get a open box one for a discounted. Its Win Win Chicken Dinner!!!!!

For what this device can do, it is very impressive. The battery life is great, however the only issue I have with this handheld is that the sticks feel a bit off. Some people say it may be due to cardinal snapping, however I still recommend this device over the Xbox Ally X, since you can buy a 3rd party case that almost matches the updated ergonomics.

Great improvement over the original Z1 Extreme. The changes in the I/O layout makes a huge difference if you plan to utilize it for more than just gaming. Gaming performance is much smoother with the added and upgraded RAM. 10/10 would purchase again.

Good product, but gets hot fast amd battery life syffers. Great graphic and smpoth gameplay but a gimmick pc or laptop replacement for noobs

I’ve Had It For Two Weeks Now And I Must Say, I Absolutely Love This Device. It’s Worth Every Penny. Could I Be Jumping The Gun; Perhaps, But So Far So Good. Can’t Complain.

I sold my original ROG Ally Z1 extreme, to pre-order this one and i am not disappointed, 80whr battery, 24gb of RAM so its a little beast of a machine, Thunderbolt 4(USB4) and a port for 2280 SSD. I do not regret selling and buying this one, its still the same beast with higher capabilities at playing all emulation, im still excited about the mod community that will make parts to run more efficient.

So far it’s a great buy, I use it at work to kill time and to complete certain work related tasks. Battery life isn’t bad, graphics are great, ps5 remote play works good and so far it emulates and operates smoothly. It really is a game handheld and a PC

This is an outstanding product. In less than 2 months I’ve clocked hundreds of hours of game play. With minimal bugging its service has been outstanding. I wouldn’t expect anything less from such a compact unit.