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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 2070 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ROG Ally X 7" 120Hz FHD 1080p Gaming Handheld for its impressive battery life, 1TB SSD storage, and powerful performance. They appreciate the portability and gaming capabilities of the device, noting that it can play demanding games smoothly. However, some customers express concerns about the price, build quality, and Windows 11 operating system, suggesting that the device could be improved in these areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,070 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best ROG!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG Ally X !!! My wife gifted it to me and it was the best handheld she gave me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point I can't imagine my life without a portable PC like this. I originally had the Ally Extreme and I liked it so much I decided to upgrade to this. The battery life difference was a big factor and this one is much improved. Everything works pretty well and surprisingly Armory crate fits nicely for this device. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very powerful handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld! Using with Lossless scale its basically a high end Gaming PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve Had It For Two Weeks Now And I Must Say, I Absolutely Love This Device. It’s Worth Every Penny. Could I Be Jumping The Gun; Perhaps, But So Far So Good. Can’t Complain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Credit where Credit is Due!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt be happier with my new handheld gaming device, the ROG ALLY X is a wonderful machine. It was a bit of a journey with my order but the TOP NOTCH customer services I have recieved from BestBuy Customer Service really made all issues easy to fix! They made sure I came away happy!! I WOULD NOT HESITATE to shop with BestBuy again!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal device. Its very powerful. Plays everything i want. Emulation is also a beast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in looking for a Rog Ally and saw the Ally X on display, messed around with it and decided to go with it, no regrets at all, I asked someone that works there to give me one and got it and left. Had to go back the next day for a 4tb SSD as i wanted more storage for my needs but this product is really great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING - REMOVE WINDOWS ADD BAZZITE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I never used windows on it. I removed windows and put Bazzite on it (Linux that mimics SteamOS). I turned this machine into a more powerful steam deck. Cannot beat it. Don’t even use my 3080 laptop anymore. As a married man, this is perfect to pick up and play; then drop all in the span of 15 minutes. I love to play Triple A titles. It handles it SOOO WELL.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally X has been a great upgrade from my privious Ally. The extra memory and new form factor really make a difference. I am able to play games much better and smoother for much longer. This is truly a great upgrade. If you’re thinking about buying an Ally, go with the X. You will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The little engine that could!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding product. In less than 2 months I’ve clocked hundreds of hours of game play. With minimal bugging its service has been outstanding. I wouldn’t expect anything less from such a compact unit.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great revision from the original!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the original Z1 Extreme. The changes in the I/O layout makes a huge difference if you plan to utilize it for more than just gaming. Gaming performance is much smoother with the added and upgraded RAM. 10/10 would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. It runs most of the games at good quality and latency. Pretty good support

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good, battery life is amazing. It is really comfortable. Easy to use. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great handheld gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming held device for non demanding games! Great for most games but does have low FPS in some... Fun to use on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s a great buy, I use it at work to kill time and to complete certain work related tasks. Battery life isn’t bad, graphics are great, ps5 remote play works good and so far it emulates and operates smoothly. It really is a game handheld and a PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Fun!! but Not the Right Fit for Me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to have a mobile gaming option while away from my desktop. However Returned it due to my preference for using keyboard and mouse. The additional costs for a dock didn't make sense, especially since i experienced input lag when connected. i decided to use the $800+ toward a gaming laptop (OLED!!) instead. For those without a gaming PC or Laptop, the ROG ALLY X is a decent alternative. Surprisingly, it ran games better than i expected based on reviews. The Armory Crate software worked well, requiring minimal adjustments for smooth gameplay. The only tweaking I did involved pushing the graphics to see what it could handle. I had fun playing titles like Black Ops 6 Zombies, Destiny 2, and various Steam titles. Overall, while it wasn't the right fit for me, I can see its appeal for those looking for a portable gaming solution.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SpaRk,

      Thank you for sharing your comments regarding the ROG Ally X. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2407034851-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The King of the Hill!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the PC handheld to have among all the rest. I've had everything from a OneXplayer, GPD Win 3, Win 4, Win Mini, Steam Deck, Ayaneo, and the first ROG Ally. Hands down this new one is the best out of them all with only the GPD Win Mini coming in second. If your in the market for one this is the one to get. And if your lucky to get a open box one for a discounted. Its Win Win Chicken Dinner!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Welcome improvements

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. All of the changes are very much appreciated. Dual usb c ports makes a big difference for my usecase. Battery life is now second to none. Also bought an egpu enclosure (did not want to invest in a very expensive proprietary egpu from the original Ally). I went through three if the old Allys (issues with a joystick and the other two had faulty micro sd readers). Very happy with this upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best video game system I've ever bought. The graphics and everything would blow your mind

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROG Ally X is a little beast.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my original ROG Ally Z1 extreme, to pre-order this one and i am not disappointed, 80whr battery, 24gb of RAM so its a little beast of a machine, Thunderbolt 4(USB4) and a port for 2280 SSD. I do not regret selling and buying this one, its still the same beast with higher capabilities at playing all emulation, im still excited about the mod community that will make parts to run more efficient.

    I would recommend this to a friend
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