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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2205 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,205 reviews
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Next Gen Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen of gaming! Great quality, and easy to travel with. Very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing. I take it on the go to work to school on a plane

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld. Only wish it had a track pad on it. Otherwise I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the battery life on this system! Great weight and fits my hands perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade I was looking for. Plays the games I play, sports, more smoothly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box I purchased the open box and paid for the best quality. I have been enjoying it so far and works great, but it does contain some flaws. First thing is that the bottom of the handheld console was not fully closed in, as if someone did not screw the device all the way. I had to manually used my hands to clamp it back together. Second it did have one slight little crack which isn’t that noticeable until you see it. Third is that the right bumper squeaks a lot which drives me insane. I have to blow into it so it can stop squeaking. It does comeback after a while.. Everything else is great, but I do think the quality could’ve been better for how much I paid even though it was for an open box.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Emmanuel,

      We sincerely apologize for the hardware issues you're experiencing with the ROG Ally X and for the inconvenience this may have caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problem described or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407034851-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Wonderful little device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a complete device over the original Ally. This thing even works with VR games, I use the Quest 2, the double type-c ports make this work very well. As others have mentioned, Forza Motorsport doesn't work, seems like software issue as the game works but crashes in the first corner of the first race every time. I would recommend this device to all friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in the hands and plays games without a problem!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect handheld gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes hand-held gaming to another level. You can hook up any controller to this thing and you basically have a PC, XBox, Nintendo and PlayStation on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got me gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has me playing games once again. I cannot recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional, making every note crystal clear. I find myself immersed in my favorite music like never before. The design is sleek and comfortable, allowing for long listening sessions without discomfort. Overall, these earphones have truly enhanced my audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device .would recommend it to anyone that games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than you expect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre here, you know what youre after, and you know the competition… I personally looked at the others and felt this was best, and I do not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than original.. better battery life than the original

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really rocks. Wish it was a little bit cheaper though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good console, user-friendly and easy to use, and the best part is that you can load all your accounts where you have games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in the old Rog. Well worth it. Love the battery life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally here

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Device powerful and the battery life is great for a windows device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product plays games very well and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good windows based gaming handheld.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been skeptical about getting the ROG Ally X but after using it and playing my steam game library on it I am absolutly in love with it.

    I would recommend this to a friend